[MAXIMUS1988]

Anjali, on 01 December 2011 - 11:55 AM, said:

Hi All,

FusionCharts are not displaying in IE browsers. They are displaying good in Firefox, google chrome browsers. Please suggest how to display them in IE browsers.

Hi, dear experts!
I have the similar problem! My FusionCharts are not dislaying in printing preview in Opera, Mozilla and Google Chrome! But they are displaying in printing preview good in IE and Safari! I use the latest versions of every browsers and I have installed the latest Java, but there are no changes! My operating system is Win XP Profesional SP3 and my version of Charts is FusionCharts XT 3.2.2.
Please, help to find out the trouble is! Thank you so much previously!

[Angshu]

Hi,

Welcome to FusionCharts Forum!

Could you please download the latest version of FusionCharts i.e FusionCharts XT Service Release 2 from : http://www.fusioncha...ownload/trials/ ?

Hope this helps.

[MAXIMUS1988]

Angshu, on 31 January 2012 - 12:10 PM, said:

Could you please download the latest version of FusionCharts i.e FusionCharts XT Service Release 2 from : http://www.fusioncha...ownload/trials/ ?

Hope this helps.

Thank you, Angshu!! I already have the latest version of Fusion Charts! But they are not displaying in printing preview in Opera and Mozilla!
Could you please give more detailed information about such problem? Do the FusionCharts Free really have to be displayed in print preview in all browsers? Can you confirm this?

Waiting for your response! Thank you!!

[Angshu]

Hi,

Thanks for your response.

FusionCharts provides advanced print management using JavaScript for Mozilla/WebKit/Gecko based browsers like Firefox, Safari etc. Even though displayed properly on screen, printed output had been not proper in these browsers. FusionCharts JavaScript class offers a separate Print Manger class to take care of this. The implementation of Print Manager is fairly simple. You would just need to add a single line of code in JavaScript which enables Print Manager for all charts present in a web page. Once enabled, all the charts present in a page are prepared to print correctly. Once the charts are ready, which can be tracked by listening to an event raised by the Print Manager, you can use browser's File → Print menu, JavaScript's native window.print() function or Print Manager's advanced function - managedPrint().

More details at: http://docs.fusionch...intManager.html

Hope this helps.

[MAXIMUS1988]

Angshu, on 31 January 2012 - 12:33 PM, said:

Hi,

Thanks for your response.

FusionCharts provides advanced print management using JavaScript for Mozilla/WebKit/Gecko based browsers like Firefox, Safari etc. Even though displayed properly on screen, printed output had been not proper in these browsers. FusionCharts JavaScript class offers a separate Print Manger class to take care of this. The implementation of Print Manager is fairly simple. You would just need to add a single line of code in JavaScript which enables Print Manager for all charts present in a web page. Once enabled, all the charts present in a page are prepared to print correctly. Once the charts are ready, which can be tracked by listening to an event raised by the Print Manager, you can use browser's File → Print menu, JavaScript's native window.print() function or Print Manager's advanced function - managedPrint().

More details at: http://docs.fusionch...intManager.html

Hope this helps.

Thank you so much, Angshu!
I shall read about Print Manager's function for Mozilla! Does it works for another browsers - Opera and Google Chrome?

[Angshu]

Hi,

Thanks for your response.

Yes, Print Manager works for opera and google chrome as well.

Hope this helps.

[MAXIMUS1988]

Greetings, Angshu!
I'm appreciated for your yesterday support and help!!
Can I ask you one more question? That's related to purchasing Fusin Charts XT for our web-site.
Firstly, I don't understand exactly what product to choose for purchase to use in our web-site! Right now we are using FusionCharts Free of the latest version! We have a personal web-site of people counters. I suppose you have heard about these devices which count visitors of the shopping centers and then the statistics information about numbers of visitors sends to this web-site and every our client who has an access using login and password can enter the web-site as a user and to look and create the report about customers' visiting his shopping mall. Of course, this report he can see displaying your FusionCharts Free as 3D columns and 3D pie charts. But our programmer made these charts in such way that they can't displaying in print preview in Opera, Mozilla and Chrome as I noticed you. My question is: coud you advice, please, what is the best variant to buy FusionCharts XT for our web-site, if we would buy them? Should we buy just for our web-site "one-time price for individual products FusionCharts XT for 399$ " or should we buy "for personal use by imdividuals for 199$? That's moment is very important for us!
And the second, what would be the support from you if we would purchase one of listed above variants of FusionCharts XT?
Could you give an opened and detailed answer for every question, please?
Thanks previously!! Hope you understood what I meant! Waiting for your answer!
Have a lucky business day!

[Angshu]

Hi,

Thanks for your response.

Please drop a mail to : support@fusioncharts.com mentioning this forum thread and one of our sales representatives would get back to you ASAP.

Looking forward to your mail.

[MAXIMUS1988]

Angshu, on 01 February 2012 - 10:30 AM, said:

Hi,

Thanks for your response.

Please drop a mail to : support@fusioncharts.com mentioning this forum thread and one of our sales representatives would get back to you ASAP.

Looking forward to your mail.

Hi, Angshu!

I have sent a mail to support@fusioncharts.com 3 hours ago, but nobody respond me. I sent from my e-mail ceesar-prime88@hotmail.com. Can someone respond me, please? Thank you!

[Angshu]

Hi,

Apologies for the inconvenience caused.

We are looking into this and would get back to you ASAP.

[MAXIMUS1988]

Angshu, on 01 February 2012 - 01:01 PM, said:

Hi,

Apologies for the inconvenience caused.

We are looking into this and would get back to you ASAP.

Hi, Angshu!

It' s OK! I understand, that you have a lot of clients! But, sorry, I still didn't receive any respond from any sales representative!
When could I receive approximately any respond, please! Just notify me! Thanks!

[Angshu]

Hi,

Thank you very much for your continued patience and patronage.

We would get back to you very soon.

Hope you have a great day!

[MAXIMUS1988]

Angshu, on 02 February 2012 - 07:52 AM, said:

Hi,

Thank you very much for your continued patience and patronage.

We would get back to you very soon.

Hope you have a great day!

Hi, Angshu!

Hope that I'll receive a respond till Friday evening!!

Have a nice and lucky day to you too!!

Anton.

[MAXIMUS1988]

Hi, Angshu!

It' s two days since I sent a message to support@fusioncharts.com! I suppose you have a lot of sales consultants or representatives at office!
Believe me, I can understand everything! I' m normal, adequate person. I'm appreciated your rapid help, your web-site, your cool charts....but sorry....stay in my side - what would you do in my situation?

You have promised me that somebody "would get back to you very soon" in your words. How can I trust you and be ensured in your words?

You think I'll have a desire for further purchasing FusionCharts if nobody responded me?

I don't want to burn out a conflict because of such little things!!
PLEASE!! When I get it? If you have any technical problems and that's the cause - just say so! That's usual!

Hope for you understanding!!

Anton