3 replies to this topic

[Susant.nayak]

Hi,

We are using Fusion chart in our project and sometimes it does not load in the screen. It is not reproduce always. This is sporadic issue. We usually getting the following issue in the debugging mode.

INFO: Chart registered with external script. However, the DOM Id of chart has not been defined. You need to define it if you want to interact with the chart using external scripting.
WARNING: Could not find dataXML or dataURL parameter. Setting empty data for the chart.
ERROR: No data to display. There isn't any node/element in the XML document. Please check if your dataURL is properly URL Encoded or, if XML has been correctly embedded in case of dataXML.
No Data to Display: No data was found in the XML data document provided. Possible cases can be:
There isn't any data generated by your system. If your system generates data based on parameters passed to it using dataURL, please make sure dataURL is URL Encoded.
You might be using a Single Series Chart .swf file instead of Multi-series .swf file and providing multi-series data or vice-versa.

Please let us know if this is a Fusion chart known issue. Please provide the solution for this.

Regards,
Susant

[Sumedh]

Hi,

We are looking into this and shall update you at the earliest.

Thanks for your time.

[Susant.nayak]

Hi Sumedh,

Any update on this? Please reply at earliest we are facing this issue from long time.

Regards,
Susant

[Bindhu]

Hi,

We are still working on this and would get back to you as soon as possible.

Thank you for continued support and patience.