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Export To High Charts Redirect Problem


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#1 allencoded

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Posted 01 August 2012 - 08:46 PM

We currently have the latest version of fusion charts.

Currently when a user visits our site and doesn't have flash the charts load properly.
Then very quickly after the charts load the user is redirected to: http://export.highcharts.com/. This page shows just a image of the very first chart.

I did find in the source where the redirect is being made. url: 'http://export.highcharts.com/' but I am unable to remove just the url address as then it will loop, and when the url is completely deleted/removed the page goes to an error page. Looking for any advice on how I can bypass this. I am not trying to export just trying to show the charts in javascript without getting the redirect.

I discovered I can hit the back button and view the charts fine after it redirects me to this export page. Note export is NOT enabled.


Thanks

#2 Bindhu

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Posted 02 August 2012 - 06:20 AM

Hi,

Can you please confirm that you have set the attribute 'exportEnabled' to 0, if you have defined it?

Also, please share the XML data with us for testing purposes.
Help us improve our documentation with your precious feedback at:
[url]http://documentation-survey.g.fusioncharts.com/[/url]

Thank you,
Bindhu

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#3 allencoded

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Posted 02 August 2012 - 12:52 PM

Hi,

Can you please confirm that you have set the attribute 'exportEnabled' to 0, if you have defined it?

Also, please share the XML data with us for testing purposes.


In my attributes all I have is this:
bgColor=f3f3f3; showPercentValues=1; showLabels=0; enableRotation=1; pieRadius = 80; enableSmartLabels=1; pieYScale=50;

and yes I have tried to explicitly set the exportEnabled to 0 same problem.

#4 Bindhu

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Posted 03 August 2012 - 04:01 AM

Hi,

Please provide us the live URL for further testing.

Or you may send us the entire sample code to replicate the issue from our end.
Help us improve our documentation with your precious feedback at:
[url]http://documentation-survey.g.fusioncharts.com/[/url]

Thank you,
Bindhu

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