MSColumn3DLineDY chart rendering properly in Firefox but not in Chrome

[killerface]

Hey,

 

I am trying to get a MSColumn3DLineDY chart to display in both Chrome and Firefox. We are using the JS version of it, and are providing data via JSON.

 

The issue is in Chrome everything is flat (see attach photos). Any ideas on what might be the issue? 
(I've double checked the JSON and everything seems correct there, especially since it shows up correctly in Firefox).

 

(Version is  fusioncharts/3.3.1-sr2.19840)

[Guest Rishab]

Hi,

Can you please provide me the sample data XML you are using to render the chart?

At my end no such issue is replicated using Fusioncharts XT version3.3.1-sr2.19840. The attached item is the screenshot of the same.
 

Awaiting response.

[Guest Rishab]

Hi,

Can you please provide me the sample JSON you are using to render the chart?

At my end no such issue is replicated using Fusioncharts XT version3.3.1-sr2.19840. The attached item is the screenshot of the same.
 

As a suggestion, try disabling the animation.

 

[killerface]

Thanks for the reply! It's seemed to have resolved itself somehow.

 

When I went to get the JSON for you it seems to be working properly again. I'm not sure what, if anything, got changed... (Perhaps it was an issue in the css that was causing it?). If it starts becoming an issue again I'll try disabling the animations.

I've posted the JSON below but I don't know how much help it will be.

{
   "chart":{
      "bordercolor":"F0F0F0",
      "palettecolors":"8DC63F, 00B5CC, 11175E, 9398CC, EEB111, E36F1E",
      "numberprefix":"$",
      "xaxisname":"Campaign",
      "bgcolor":"F0F0F0",
      "seriesnameintooltip":0,
      "showvalues":1,
      "caption":"Sales Analysis",
      "animation":1,
      "backgroundColor":"F0F0F0",
      "formatenumberscale":0,
      "showborder":"0"
   },
   "categories":[
      {
         "category":[
            {
               "label":"September Sale"
            },
            {
               "label":"promotion"
            }
         ]
      }
   ],
   "dataset":[
      {
         "seriesname":"Sales",
         "data":[
            {
               "value":1164600
            },
            {
               "value":1895050
            }
         ]
      },
      {
         "seriesname":"Volume",
         "parentyaxis":"S",
         "data":[
            {
               "value":417
            },
            {
               "value":664
            }
         ],
         "renderas":"Line"
      }
   ]
}

[Guest Rishab]

Hi,

Glad to know your issue has been resolved.

Additionally, at my end also no issue is replicated using the data provided by you.

The attached item is the screenshot of the same.