[sowtus]

Hello,

I'm working on export functionality, but I get 'Object doesn't support this property or method error' in IE. Of course it is working fine in FF.



Here is sample of my code:



var inside = document.createElement("div");

var id = 'id';

inside.id = id;

var chart = new FusionCharts("Charts/MSColumn3D.swf", id+ "1", width, height, "0", "1");

chart.setDataXML(...);

chart.setTransparent(true);

chart.render(inside);



After that chart is rendered correctly and in both browsers I get event FC_Rendered. Function for this event now looks like this:



function FC_Rendered(domId){

alert(domId);

var chartObject = getChartFromId(domId);

if (chartObject != null) {

if( chartObject.hasRendered() ) {

chartObject.exportChart();

}

}

return true;

}



In IE methods hasRendered and exportChart are not supported by this object.



Does somebody know how to solve this issue?



Regards

[Rahul Kumar]

Hi,

 

Could you please update your chart to V3.1 and try again?

 

Also, This feature is not supported in FusionCharts Free

[sowtus]

I already have version 3.1 of FusionCharts and I'm not using Free version.

[Rahul Kumar]

Hi,

 

Could you please use div id (id) instead passing element (inside) to it and try again?

 

var inside = document.createElement("div");
var id = 'id';
inside.id = id;
var chart = new FusionCharts("Charts/MSColumn3D.swf", id+ "1", width, height, "0", "1");
chart.setDataXML(...);
chart.setTransparent(true);
chart.render(inside);

chart.render('id');

[sowtus]

Approach with id instead of div object is changing some things in my application, but it works. Do you know why is that happening?



Thanks for help!

[Rahul Kumar]

Hi,

 

OK, we figured out the problem, and that is, you are creating the div element but you are not attaching/appending it to the document DOM.

 

[sowtus]

Div has been appended to DOM document later, after creating chart object. And basically charts were rendered correctly.

[Rahul Kumar]

Hi,

 

Could you please append the div first and then render the chart into it and see the result?

[delias]

Hi,

I'm having exactly the same problem. I'm using fusion charts full version 3.1.1 . In my code I generate the div and then pass it's ID to the render function, after that I call the FC_Rendered(DOMId) with a ExportChart(). Works just fine on Firefox but it won't export on IE. Anything else I could try to solve this?

Thanks,



Davi Elias

[Dhruva]

Hello could you please check http://www.fusioncharts.com/forum/Topic14049-35-1.aspx and see if it helps?

[delias]

Hi,

I actually managed to get it working under IE using a very inelegant way. But now when I export images under Firefox the labels won't show, apparently the FC_Rendered(DOMId) starts the graphic export before it is fully rendered. Any ideas on how to make this work? I already tried a lot of way to delay the export function start but none worked. Also I have no idea what the .js on the thread posted above does and why should it affect the image exporting process under my .js, could you please explain that to me?



Thanks,

[Sudipto Choudhury]

hi,



Could you please thy with animation='0' in chart element?