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Installation Problem HELP!

#1 User is offline   leva 

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Posted 03 November 2009 - 02:52 AM

Dear Friend,

I have a busy ASP.Net web site of a University registration with SQL server. We want to add Fusion Chart facility to our report functionalities.

I try to instal fusion chart step by step according to the documentation but unfortunately it doesn't work!

I add "FusionCharts" folder of all SWF charts to the root of the solution also add "FusionCharts.dll" to the Bin, then add "Util.cs" to the App_Code. Add one of the sample ASPX chart "BasicDataXML.aspx" on my website but unfortunately without any error the page is load but there isn't any chart there just the links are apppeared!

I should add that I run your sample ASP.Net charts ,without any problem it runs and the chart shows. So it means that there is no Adobe Flash player problem.

Would you please advise me? Thank you

Leva

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#2 User is offline   Basundhara Ghosal 

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Posted 03 November 2009 - 03:12 AM

Hi Leva,

Welcome to FusionCharts forum. B)

Could you please confirm us the following:-

1)You have included the FusionCharts.js file?

Ref.- downloadsFChartsFusionCharts_EvaluationJSClassFusionCharts.js

2)The root paths for all the files of the charts that you are using are correct?

Awaiting your reply.  

Regards,

Basundhara Ghosal

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#3 User is offline   leva 

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Posted 03 November 2009 - 04:20 AM

Dear Basundhara,

Thanks for the fast reply.

1) I added FusionCharts.js to FusionCharts folder beside the other SWF files.

2) I don't understand what do you mean by root in this case! but I have all my files in C:AdminBranch this is the root of all the other folders and files of the application for example App_code is on C:AdminBranchApp_Code also I created C:AdminBranchFusionCharts here. Also put the page in "C:AdminBranchBasicDataXML.aspx"

Is it clear?

Bests,

Leva

 

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#4 User is offline   Basundhara Ghosal 

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Posted 03 November 2009 - 04:34 AM

Hi Leva,

You are welcome. B)

Could you please confirm that the Server side root paths that you are using are correct?

Also, could you please send us a sample code as an attachment so that we might look into it?

Awaiting your reply.

Regards,

Basundhara Ghosal

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#5 User is offline   leva 

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Posted 03 November 2009 - 05:02 AM

Dear Basundhara,

I'm testing the Fusion chart on my mashin first before using it on the server. so the server and client is my mashin.I use the website on my localhost. Would you please give me an example of what you exactly mean? should I set the root address anywhere?

I use your sample page, it's attached to this post. Should I change anything?

Thanks,

Leva B)

p.s. I forgot to add that, There is MS Visual Studio 2005

Attached File(s)


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#6 User is offline   Basundhara Ghosal 

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Posted 03 November 2009 - 05:52 AM

Hi Leva,

Could you please confirm that the root path mentioned in the "FusionCharts.RenderChartHTML" function is correct?

Ref.- return FusionCharts.RenderChartHTML("../FusionCharts/FCF_Column3D.swf", "", strXML, "myNext", "600", "300", false);

The path in bold letters is the root path for the swf file which should be mentioned correctly.

Also, could you please have a look into the HTML page below:

<?xml version="1.0" encoding="iso-8859-1"?><!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR...ransitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
<title>FusionCharts v3 Documentation</title>
<link rel="stylesheet" href="../Contents/Style.css" type="text/css" />
<script language="JavaScript" src="../JSClass/FusionCharts.js"></script>
</head>

<body>
<table width="98%" border="0" cellspacing="0" cellpadding="3" align="center">
  <tr>
  <td valign="top" class="text" align="center"> <div id="chartdiv" align="center">
  FusionCharts. </div>
  <script type="text/javascript">
var chart = new FusionCharts("../Charts/Column3D.swf", "ChartId", "600", "350", "0", "0");
chart.setDataURL("Data/Column3D.xml");
chart.render("chartdiv");
</script> </td>
  </tr>
  <tr>
  <td valign="top" class="text" align="center">&nbsp;</td>
  </tr>
  <tr>
  <td valign="top" class="text" align="center"><a href="Data/Column3D.xml" target="_blank"><img src="../Contents/Images/BtnViewXML.gif" alt="View XML for the above chart" width="75" height="25" border="0" /></a></td>
  </tr>
</table>
</body>
</html>

Hope this helps. B)

Regards,

Basundhara Ghosal

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#7 User is offline   leva 

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Posted 03 November 2009 - 06:30 AM

Yes it's exactly where it should be! B)
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#8 User is offline   Basundhara Ghosal 

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Posted 03 November 2009 - 06:52 AM

Hi Leva,

Thanks for your patience. B)

Could you please send us the snapshot of the error page as an attachment?

Also, could you please confirm that the type of error you are getting is changing if you try it in a browser other than the one you are using?

Waiting for your reply.:hehe:

Regards,

Basundhara Ghosal

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#9 User is offline   leva 

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Posted 04 November 2009 - 12:05 AM

Dear Basundhara,

Finally it is resolved!! B) Again crazy".." cause a problem! You are completely correct the return function should like:

REF-return FusionCharts.RenderChartHTML("FusionCharts/FCF_Column3D.swf", "", strXML, "myNext", "600", "300", false);

Thank you alot,

Leva


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#10 User is offline   Basundhara Ghosal 

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Posted 04 November 2009 - 12:23 AM

Hi Leva,

You are most welcome.

I am really happy to be able to help you.

Happy FusionCharting. B)

Regards,

Basundhara Ghosal

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