[rks]

Hi all,



I m working on Flex project which uses Fussion Charts.



When the flex project is build (using Flex Builder) the .swf file displays the Fussion Chart with data, but when the same project is build on export to release (using Flex Builder) the .swf file displays the Fussion Chart with no data.

Can anyone help.

Thanks in advance.

[Basundhara Ghosal]

Hi,

Welcome to FusionCharts forum.

Currently, we are looking into the issue and will get back to you as soon as we come up with the solution.

[raviepic3]

Any updates on this ?



I was under the impression that so far out of all graphic libraries i have used, fusion charts is the best.



but If you are going to say that this is a bug in fusion chart, and you will take so much time to fix it, forget it..



if people cant do this basic testing before releasing a separate product which finally fails their end goal, that too an free as well as premium edition ! ! ! uh ! !



Neva heard anything funnier than this.



what a waste of time only to find it wont work if exported as separate release build, good that i did'nt go for the premium straight away.

[Basundhara Ghosal]

Hi Ravi,

We appologize for the inconvenience.

As standalone exported SWF might not give the correct result, it needs a HTML wrapper.

Also, FusionCharts for Flex use External Interface, so please try embeding the same in a html page to work fully.

I hope this helps.

[raviepic3]

Dear Basundhara Ghosal,



i did not export as a stand alone swf file, as said earlier i exported as a release build.

So it automatically has a html wrapper around it ! ?



i mean when you export it as a release build, lot of things gets created after compilation, and theres one notable file called "index.html" which acts as a wrapper for the project.



So to give a precise reply to your statement, if the above said is how it should work, it aint doing its job.



have uploaded a sample project using which you can compile a release build and check for your self.



Or in case am missing something, please let me know. I would be more than happy to correct it and add yet another reason for fusion charts being the best.









And to the worst part when i try to attach my project file, after 100% upload completion i get this error from this forum. If i were in fusion charts team, i would handle this error very severely (L1 probably)







The application encountered an unexpected problem.



Unexpected Problem Occurred!



This error has been logged. If this problem persists please contact the web master.

More Information...



Detailed error information follows:



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Exception Message: Request timed out.

Exception Source:

Exception Target Site: Object reference not set to an instance of an object.



---- Stack Trace ----





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[Sudipto Choudhury]

Dear Ravi,



I apologize for the mis-communication.



FusionCharts for Flex does get exported to release without any hassle. All our Online Demos are done exclusively using this process.



There might be some issue which we would like to check from your code.



You can send your code to support@fusioncharts.com or sudipto@fusioncharts.com, we would let you know giving it a higher priority.



Meanwhile, we also have noted down that issues that you are facing in Forum and your suggestions. We always try to set our goals as per your (users'/customers') expectations. It would not be an exception here.

[raviepic3]

Dear Sudipto Choudhury,



I appreciate the prompt response.



support@fusioncharts.com already have my code to test and now have sent it to sudipto@fusioncharts.com too.



I would be glad to correct the problem in the code to make it work with fusion charts.

[Basundhara Ghosal]

Hi Ravi,

Our development team is already working on the issue and we will get back to you as soon as possible.

Happy FusionCharting.

[raviepic3]

Dear Basundhara Ghosal ,



very good to hear



yes i hope i will have very happy fussion charting

[Basundhara Ghosal]

Hi Ravi,

Thanks for your kind words.

[Rajroop]

Hey Ravi,



I hope everything is going fine with you.



Do share your issues/concerns/solution that you might have on the FusionCharts Forum.

[Basundhara Ghosal]

Hi, FusionMaps for Flex is now out of Beta. We are happy to release FusionMaps for Flex v1.0 - animated, interactive and dynamic maps for your Adobe Flex Solutions. FusionMaps for Flex boasts of the following: * Provides over 314 maps including all continents, countries, US states, and states/counties of a lot of other countries. * Supports dynamic-resizing. * API for Drill-down, mouse interactivity, export etc. * Custom Markers, shapes, connector lines. * Works with Flex Builder 2, Flex Builder 3 and Flash Builder 4 (Flex SDK 2/3/4). * Simple copy-paste style installation. * Lots of code samples and extensive documentation. You may download the beta from www.fusioncharts.com/flex/download. You may see the online demos at : www.fusioncharts.com/flex/demos/us-election/index.html or www.fusioncharts.com/flex/demos/us-employment-distribution/index.html. You may see all the map using our interactive Map Explorer. To read more on how to use FusionMaps for Flex, you may also visit the Online Documentation at www.fusioncharts.com/flex/docs/maps. Your feedback is VERY important to us and we would love to hear any suggestions, complaints, modifications, feature requests, compliments etc.

[kelvinchen]

Hi all,

I met the same problem, are there any progress in it now?

[Basundhara Ghosal]

Hi,

Quote

I m working on Flex project which uses Fussion Charts.

When the flex project is build (using Flex Builder) the .swf file displays the Fussion Chart with data, but when the same project is build on export to release (using Flex Builder) the .swf file displays the Fussion Chart with no data.

Could you please send us the sample code that you are using, as an attachment?

Also, could you please check whether charts are getting the data feed correctly or not?

Awaiting your reply.

[kelvinchen]

Basundhara Ghosal, on 27 September 2010 - 07:45 AM, said:

Hi,



Could you please send us the sample code that you are using, as an attachment?

Also, could you please check whether charts are getting the data feed correctly or not?

Awaiting your reply.

Hi, thank you for your reply.

I have send my source code to support@fusioncharts.com just now, and the data is no problem, the result of running in Flex Builder IDE is correct.The problem only arised on export.

[Basundhara Ghosal]

Hi,

Thanks for your reply.

Could you please let us know the ticket number that has been generated on your post at support@fusioncharts.com?

Awaiting your reply.

[kelvinchen]

Basundhara Ghosal, on 27 September 2010 - 10:29 AM, said:

Hi,

Thanks for your reply.

Could you please let us know the ticket number that has been generated on your post at support@fusioncharts.com?

Awaiting your reply.

Hi,
The mail I sent yesterday had not got any auto reply post. So I changed a mailbox and tried again today.The first mail I sent has got an reply,but unfortunately I fogot add the attachment in that post.
The following mail i sent has also got no auto reply. When I change to another gmail mailbox is also no help.
The ticket number in the first auto reply mail is as follows , I don't know if it will do any help.
Ticket ID: 75045

[Basundhara Ghosal]

Hi Kelvin,

Thanks for your reply.

We have received your mail at suuport@fusioncharts.com and we will get back to you as soon as possible.

Keep smiling and keep FusionCharting.

[kelvinchen]

Thank you very much. By the way, is Ravi's problem solved ?

[Basundhara Ghosal]

Hi Kelvin,

You are most welcome.