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Everything Looks Good, but... Nothing appears, just a white screen

#1 User is offline   Rvince 

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Posted 02 April 2010 - 11:19 PM

Trying out the free version to see if I can get it to work. On other sites I;ve seen it on, it looks fantastic.



I've made the html source generated by my RoR app streamlined -- got rid of all the layout stuff, etc.

From what I can tell, everything looks fine, but nothing renders (more specifically, just a blank, white screen). I get no error messages, and everything, below, looks fine to me. Anyone see something glaring causing this issue here?:

(I've attached the little html file here since html elements wont show in the txt of this post)



-Thanks, RVince

Attached File(s)


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#2 User is offline   srividya_sharma 

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Posted 03 April 2010 - 01:44 AM

Hi

Welcome to FusionCharts Forum. :)

Since you are seeing a blank page, it could be a path problem.

The txt file that you have attached, I assume, is the html generated from a RoR view file.

Can you please tell me the folder structure and the location of relevant files  ( .swf .js etc) ?

Thanks

Srividya

regards,
Srividya Sharma
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#3 User is offline   Rvince 

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Posted 03 April 2010 - 09:10 AM

Yes.....



my project is under:



G:InstantRailsrails_appsggripv2



therein, I also have



G:InstantRailsrails_appsggripv2appviewsfusionchartsarray_example

(which contains _ss_array_data.builder and ss_array_data.builder ...same as in the example)



then there is:

G:InstantRailsrails_appsggripv2lib

(which contains fusioncharts_helper.rb and xml_helper.rb)



I also have:

G:InstantRailsrails_appsggripv2publicjavascripts

(which contains FusionCharts.js)



and finally:

G:InstantRailsrails_appsggripv2publicFusionCharts

(which contains all the swf's)



G:InstantRailsrails_appsggripv2apphelpersapplication_helper.rb:



module ApplicationHelper

require "fusioncharts_helper"

include FusionChartsHelper # look in /lib

...

end



And here is my view that generates things:

G:InstantRailsrails_appsggripv2appviewschannelsreportClosingRatioGraph.erb



<%

# The xml is obtained as a string from builder template.

str_xml = render "fusioncharts/array_example/ss_array_data",{:arr_data => @arr_data}

# puts str_xml

#Create the chart - Column 3D Chart with data contained in str_xml

render_chart 'FusionCharts/FCF_Column3D.swf', '', str_xml, 'closingratio', 600, 300, false, false do-%>

<% end -%>
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#4 User is offline   Rvince 

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Posted 03 April 2010 - 07:28 PM

SOLVED:



render_chart '../FusionCharts/FCF_Column3D.swf', '', str_xml, 'closingratio', 600, 300, false, false do-%>
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#5 User is offline   srividya_sharma 

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Posted 04 April 2010 - 04:07 AM

Hi

Glad to hear that your problem was resolved.

Was it a path issue?

Srividya :)

Keep FusionCharting!

regards,
Srividya Sharma
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#6 User is offline   Rvince 

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Posted 04 April 2010 - 09:18 AM

Yes, it was a path issue. After your initial response, it made me start out trying all kinds of different configurations and it came up!. Thanks so much. -RVince
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#7 User is offline   srividya_sharma 

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Posted 04 April 2010 - 10:08 PM

You are most welcome.

Really glad that it worked. :)

Srividya

regards,
Srividya Sharma
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