[alvinlcf]

Hi All,

looking for guidance / help. problem i face as the topic and description. below are the steps to reproduce.

1) click on the url : http://www.fusioncharts.com/Demos/ExportChart/Contents/client_export.html

2) click on the "Export Chart", and it will capture the data.

3) after finish capture the data, a "Save" button will appear along with the file format that you wanted to save into.

4) i click "Save", and the save dialog box prompt with the default file name, "FusionCharts". (note: the name is without any extension as the end of file as i turn ON the "Hide extension" setting on my folder option)

5) then i rename it to "newfile". (note: i also name it without the extension), and i click "Save" button.

6) wala~ the "newfile" become an unknown file format.

Please guide me, which steps did i do wrong that causing the file become unknown file format after i rename the default file name.

thank you so much , looking for any reply.

[Basundhara Ghosal]

Hi,

Could you please confirm that you are not changing the file extension while renaming the file?

[alvinlcf]

Hi Basu,

yes, with my "folder setting" (hide file extension), i only change the file name without key-in anything that will change the file format.

is this 1 of the limitation of FusionChart (free) ? :P

[Basundhara Ghosal]

Hi,

This is a limitation of Action Script and as a result it will involve the user's input for changing only the file name and not the extension.