Jump to content


Error Saving Chart


  • Please log in to reply
14 replies to this topic

#1 AndrewM

AndrewM

    Forum Newbie

  • Members
  • 6 posts

Posted 25 February 2011 - 02:24 PM

Joomla 1.5.22

Hello. Today i buy a commersial version of FusionCharts (Order No. 15839) ,but i have a problem..When i try to save any chart i have a message - Error Saving Chart ..

What i must to do ? I install this component at 3 different working websites, but everywhere i have this error. I have not this error with FREE version.

Thank you.

#2 Guest_Angie_*

Guest_Angie_*
  • Guests

Posted 28 February 2011 - 04:55 AM

Hi,

Welcome to FusionCharts Forum!Posted Image

Could you please drop an email at support@fusioncharts.com ?

Awaiting for your reply.

#3 AndrewM

AndrewM

    Forum Newbie

  • Members
  • 6 posts

Posted 28 February 2011 - 10:03 AM

Hi,

Welcome to FusionCharts Forum!Posted Image

Could you please drop an email at support@fusioncharts.com ?

Awaiting for your reply.


I made it . But still have no answer Posted Image Help me please Posted Image

P.S. When i buy it i choose localhost url , but now i use it on live website. Maybe the problem with this?

Edited by AndrewM, 28 February 2011 - 10:07 AM.


#4 Guest_Angie_*

Guest_Angie_*
  • Guests

Posted 28 February 2011 - 10:08 AM

Hi,

Please confirm if you are using "FusionCharts for Joomla" .

Please make sure that you have "write" permission to all folders.

Please refer to the link: http://www.fusioncha...Joomla_Docs.pdf

Hope this helps.Posted Image

Edited by Angie, 28 February 2011 - 10:12 AM.


#5 AndrewM

AndrewM

    Forum Newbie

  • Members
  • 6 posts

Posted 28 February 2011 - 10:40 AM

Hi,

Please confirm if you are using "FusionCharts for Joomla" .

Please make sure that you have "write" permission to all folders.

Please refer to the link: http://www.fusioncha...Joomla_Docs.pdf

Hope this helps.Posted Image


Just now i try it on localhost, I make a full permission to site folder on localhost, but i have the same error

#6 Guest_Angie_*

Guest_Angie_*
  • Guests

Posted 28 February 2011 - 10:41 AM

Hi,

Could you please send us a screenshot to look into the issue?

Awaiting for your reply.

#7 AndrewM

AndrewM

    Forum Newbie

  • Members
  • 6 posts

Posted 28 February 2011 - 10:57 AM

Hi,

Could you please send us a screenshot to look into the issue?

Awaiting for your reply.


Ok. Attached.

Attached Thumbnails

  • 1.jpg
  • 2.jpg


#8 Sanjukta

Sanjukta

    Supreme Being

  • L1 Moderators
  • 2225 posts

Posted 28 February 2011 - 12:16 PM

Hi,

We are looking into this. We shall get back to you as soon we come up with a fix.

Thank you for your continued support.
Help us improve our documentation with your precious feedback at:
http://documentation...sioncharts.com/

Thanks,
Sanjukta

Follow us @Twitter!

#9 AndrewM

AndrewM

    Forum Newbie

  • Members
  • 6 posts

Posted 28 February 2011 - 12:50 PM

Hi,

We are looking into this. We shall get back to you as soon we come up with a fix.

Thank you for your continued support.


Thank you for helping.. Its very importing to fix this problem...because your component is very nessesary for our work.

#10 Guest_Angie_*

Guest_Angie_*
  • Guests

Posted 28 February 2011 - 12:55 PM

Hi,

We are working on it and will get back to you once it is fixed.

Thanks for your continued patience and patronage.

Edited by Angie, 28 February 2011 - 12:56 PM.


#11 AndrewM

AndrewM

    Forum Newbie

  • Members
  • 6 posts

Posted 03 March 2011 - 06:10 PM

Hi,

We are working on it and will get back to you once it is fixed.

Thanks for your continued patience and patronage.


All right.. Its ok. Thanks for supporting..

#12 Guest_Angie_*

Guest_Angie_*
  • Guests

Posted 04 March 2011 - 05:12 AM

Hi,

Thanks for your appreciation.

Keep FusionCharting!Posted Image

#13 teenujohn

teenujohn

    Forum Newbie

  • Members
  • 1 posts

Posted 03 June 2016 - 06:15 AM

Really a post on useful topic. Enjoyed a lot. Nice topic and description. Helped me to know more about it. Thanks a lot for sharing this useful information. For more details visit thesis writing services reviews



#14 solands23

solands23

    Forum Newbie

  • Members
  • 3 posts

Posted 25 January 2017 - 11:39 PM

Really a post on useful topic. Enjoyed a lot. Nice topic and description. Helped me to know more about it. Thanks a lot for sharing this useful information. For more details visit thesis writing services reviews

 

It's really good to know that there is always an abrupt response about all our inquiries regarding saving fusioncharts.  Once you know how to properly navigate fusioncharts it will be easy for you to create your own Bestessays.com review about the product itself.



#15 adam0908

adam0908

    Forum Newbie

  • Members
  • 2 posts

Posted 26 March 2017 - 06:47 AM

this problem i also face