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Loading Fusionchart Using Jquery Causes Ie8 To Break


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#1 Michael Mofokeng

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Posted 30 May 2011 - 07:45 AM

I'm using jquery to load fusioncharts from an external webpage into a div container in another page.
On IE8 and lower the charts fail to load completely and the browser indicates an error occured message icon on the status bar but the same process I use to load the charts works fine on Firefox and IE9. What could be the cause?

#2 Guest_Angshu_*

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Posted 30 May 2011 - 07:50 AM

Hi,

Thanks for your post.

Could you please send us a screenshot or the entire code to look into the issue?

Please confirm the FusionCharts version you are using.

Awaiting for your response.

#3 Michael Mofokeng

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Posted 30 May 2011 - 08:29 AM

I've attached four screenshots:

I'm using: FusionCharts Free v2.2

Attached Thumbnails

  • unknown runtime error.PNG
  • unknown runtime error - debug mode.PNG
  • fusioncharts undefined.PNG
  • htmlfile unknown runtime error.PNG


#4 FusionCharts Support

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Posted 31 May 2011 - 07:30 AM

Hi,

It seems to be that you might be copying the chart's <object> element into the final location. IE changes all the elements' values if you retrieve the chart's settings using innerHTML. We would like to request to attach here a scaled down sample which we can check.
Regards,

Sudipto Choudhury
FusionCharts Team

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