badrinath

Hi, Does fusion chart rendering with javascript work in v3.2.2.

So , Will v3.2.2 automatically load a chart in javascript if the system doent have flash player.

I have purchased the license for Fusion Chart 3.2.2. I downloaded the latest FusionCharts suite and the version seems to be 3.2.3. I replaced FusionCharts.js , FusionCharts.HC.js , FusionCharts.HC.Widgets.js and .swf files. The chart loads fine but I get the Fusion chart watermarks on it (please refer the attached screenshots). The first screenshot shows the chart loaded with flash player. The second one shows the chart loaded with the function FusionCharts.setCurrentRenderer('javascript') I get watermarks (different watermarks) in both the cases. How do I avoid the watermarks. Please reply ASAP. My other query is , Is there any difference between using the javascript files from the FusionCharts XT and FusionWidgets XT folders? I have both pie charts(FusionCharts XT) and angular charts (FusionWidgets XT) , so which folder should I use?

But I have already purchased version 3.2.2. Is the upgrade to the latest version free or should I exclusively purchase the latest version ?

Hi, We are using fusion charts in various pages of our website. Some of our customers using our website have complained that on accessing fusion charts from Internet Explorer they get a prompt asking them to install Adobe Flash Player , and the fusion chart loads only if the prompt box is closed. The problem is they are getting this prompt despite Adobe Flash Player already installed in their systems. This happens each and every time they access a page with fusion chart. However Im not able to reproduce the problem at my end. Please get back to me with a possible reply on this issue as soon as possible. Regards, Badri

Hi, Its disappointing that I hav'nt got a reply for my previous query while you have gone on to reply to the forum posts of other users. I upgraded my fusion charts swf and js files to version 3.2.2. The chart is loading, but Im getting this javascript error - a.options is undefined in line number 139 of FusionCharts.js. Please Help. Regards, Badri

Hi, Thanks for your prompt reply. But are you sure upgrading will solve this issue? Im asking this because , as I already said we are not able to reproduce the issue at our end , so we wont be able to test whether your solution works or not. After upgrading we have to intimate our customers that we have fixed the problem , thats why I want a confirmation on whether upgrading will definitely solve the issue. Regards, Badri

Hi, FusionCharts - version 3.1 IE - One of our customers has informed us that it happens both in IE8 & IE9 Flash Player - latest version, 11.1.102.55. May be it happens with other versions of flash too, but we are not sure about that. The Fusion charts are really cool but this is a nagging issue we are facing. Expecting a quick solution from you. Regards, Badri

Im using FusionCharts v3.1. The "manageLabelOverflow" and "useEllipsesWhenOverflow" attributes are not working for me , and so long labels get truncated. In one of the earlier forums you have mentioned that the above attributes will work only in FusionCharts v3.2 and later versions. I have FusionCharts v3.2 package also. Will the issue get resolved if I replace the FusionCharts.js file of v3.1 with that of v3.2 or should any other file be replaced? Or can this issue be solved in v3.1 itself?

Im generating a 2D Pie chart using Pie2D.swf. I replaced the FusionCharts.js , FusionChartsExportComponent.js of FusionCharts v3.1 with that of v3.2 and also included the highcharts.js from v3.2. But still the label gets truncated. Should I replace any other file? Can u give me the list of files that should be replaced? this is my xml <chart baseFont=""Arial"" baseFontSize=""11"" bgColor=""#FFFFFF"" borderColor=""#FFFFFF"" caption=""Userwise Tasks"" chartLeftMargin=""1"" chartRightMargin=""40"" enableSmartLabels=""1"" exportAtClient=""1"" exportDialogMessage=""Capturing data: "" exportEnabled=""1"" exportFileName=""TasksPerUser.xml"" exportHandler=""fcExporter2"" isSmartLineSlanted=""true"" manageLabelOverflow=""1"" outCnvBaseFont=""Lucida"" pieRadius=""60"" showAboutMenuItem=""0"" showZeroPies=""0"" useEllipsesWhenOverflow=""1""><set label=""K.Usha"" value=""3""/><styles><definition><style Bold=""0"" color=""3a3a3a"" font=""verdana"" name=""MyFontStyle"" size=""12"" type=""font""/></definition><application><apply styles=""MyFontStyle"" toObject=""Caption""/></application></styles><set label=""kusha+cli1"" value=""1""/><styles><definition><style Bold=""0"" color=""3a3a3a"" font=""verdana"" name=""MyFontStyle"" size=""12"" type=""font""/></definition><application><apply styles=""MyFontStyle"" toObject=""Caption""/></application></styles><set label=""Unassigned"" value=""1""/><styles><definition><style Bold=""0"" color=""3a3a3a"" font=""verdana"" name=""MyFontStyle"" size=""12"" type=""font""/></definition><application><apply styles=""MyFontStyle"" toObject=""Caption""/></application></styles><set label=""Dhanalakshmi Kesavan "" value=""3""/><styles><definition><style Bold=""0"" color=""3a3a3a"" font=""verdana"" name=""MyFontStyle"" size=""12"" type=""font""/></definition><application><apply styles=""MyFontStyle"" toObject=""Caption""/></application></styles><set label=""jenzosamuel.thomasfdsfsdfsdfsdfsdfsdf123456789"" value=""1""/><styles><definition><style Bold=""0"" color=""3a3a3a"" font=""verdana"" name=""MyFontStyle"" size=""12"" type=""font""/></definition><application><apply styles=""MyFontStyle"" toObject=""Caption""/></application></styles></chart>

hello, The label that is displayed when we mouse over a chart has a dark blue background (which I did not set) and thus the text in the label is not legible. Im getting this issue only in Google Chrome. I hav attached screen shots of this issue . Please give a solution as soon as possible.. bug.bmp label.bmp

hi, I get this issue in WINDOWS OS only. In LINUX there is no problem.

hello, I have posted my problem and code. When can I expect a reply from you?

This is my code:- <chart bgColor=""#FFFFFF"" borderColor=""#FFFFFF"" caption=""Open/Closed Tasks"" enableSmartLabels=""true"" exportAtClient=""1"" exportDialogMessage=""Capturing data: "" exportEnabled=""1"" exportFileName=""OpenCloseCount.xml"" exportHandler=""fcExporter2"" isSmartLineSlanted=""true"" pieRadius=""45"" showAboutMenuItem=""0"" showZeroPies=""0""><set label=""Open Tasks"" value=""1""/><set label=""Closed Tasks"" value=""0""/><styles><definition><style Bold=""0"" color=""3a3a3a"" font=""verdana"" name=""MyFontStyle"" size=""12"" type=""font""/></definition><application><apply styles=""MyFontStyle"" toObject=""Caption""/></application></styles></chart> I get the problem I specified only in Google Chrome. All other browsers are fine