Exportchart() In Html5 Tries To Save Image On Client In Server-Export Mode

[SergeyT]

Hi. I've got problem: when I try to export chart on server-side and use exportChart() in HTML5 rendering mode, it makes server export good, but it aslo tries to save the image on client machine.

When chart renders in flash mode, only server export performs, as it must to be.

 

v.3.2.2.

 

var chartObject = getChartFromId('some_Id');

if ( chartObject.hasRendered() )

chartObject.exportChart( );

[Guest Angshu]

Hi,

 

Thanks for your post.

 

Could you please send us a scaled down sample to look into the issue?

 

Awaiting for your response.

[SergeyT]

Ok. I made a sample asp.net project. Where could I email it for best?

[Guest Angshu]

Hi,

 

Thank s for your response.

 

Please drop a mail to: [email protected] or you can post the project in forum as well.

 

Hope this helps.

[SergeyT]

So I've got the result from support:

"As of now, for JavaScript charts, saving to server is not possible using HTML5 charts. As of now, it only allows you to download the exported images to client-side."

 

Therefore I will use flash rendering in case when server export is needed.

 

Thank you for help.

[Guest Angshu]

Hi,

 

Thank you very much for your continued patience and patronage.

 

Hope you have a great day!