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ido117

Print event sometimes not firing in Chrome

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Hello, I'm using similar code to this for print flash charts in the document.ready event
 
FusionCharts.printManager.enabled(true);

      var myChart = new FusionCharts( "FusionCharts/Column3D.swf",
        "myChartId", "400", "300", "0", "0" );
      myChart.setDataURL("Data.xml");
      myChart.render("chartContainer");
                   
      FusionCharts.addEventListener (
          FusionChartsEvents.PrintReadyStateChange ,
          function (identifier, parameter) {
            if(parameter.ready){
              Print_Content();
            }
        });
 
The problem is that in Google Chrome the event sometimes not firing (even after couple minutes wait)
Usally when I try to print multiple times

 

Also, in that case:

 

FusionCharts.printManager.isReady() always returns false...

 

What can I do? (my version is 3.2.1)

 

Thanks, Ido

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Guest Sashibhusan

Hi,

 

Could you please provide the scaled down sample (including all files) to test and replicate the issue from our end?

 

Also, try once by upgrading to the latest FusionCharts XT v3.3.1 SR2 version and see if it works.

 

To download the trial version of FusionCharts XT v3.3.1 SR2, please visit the link: http://www.fusioncharts.com/download/trials/

 

Hope this helps!

 

Awaiting your response.

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