Export functionality for Scattered Chart performance issue IE 9

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Hello Team ,

 

I am using javascript(JSON) driven Scattered fusion chart for which export option is enable 

 

enabled it using  below mentioned properties

 

"exportEnabled":"1", 

"exportAtClient":"1",

 

I have 2 Queries regarding Export functionality 

 

Query 1.

 

After Enabling Export the Export to JPEG was not working on any browser, it was generating some error when clicked on it, thats why I removed this from Export Options.

For remaining options (PDF,PNG... etc,) On IE 9 browser it is taking long time to generate the file , and some time fails even.

 

Query 2.

On IE 9 browser when clicking on Export icon the Export options  drop down rending is taking time to load, suppose I clicked on PDF after  PDF is generated if I click again on Export icon the PDF options shows disable some time and then shows again , loading option taking time

 

Are these the know issues ?

 

Could you please help me out to resolve these performance issues !!!

 

 

Regards,

Amol.

 

 

 

[Guest Sashibhusan]

Hi,

 

The "Export to JPEG" issue and "On IE 9 browser when clicking on Export icon the Export options  drop down loading is taking time to load," are known issues and will be fixed in upcoming major release.

 

Further updates on the new release, we will keep you posted.

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Thanks Sashibhusan