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Problem with zoom line

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Hi

 

I am experiencing issues with the zoom line graph. In fact, I am unable to make a selection for zoom in. I am using Google chrome and also testing in IE.

 

Can you please advise?

 

thanks

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In fact I managed to zoom in an specific area near the scroll of the graph.

Is there a way that the user can know where to click on the graph to zoom?

 

Thanks

 

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Hi 

 

thanks for your reply. But the zooming is not working everywhere on the canvas area. It works only on a certain areas. Is there a solution to that?

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Hi

 

In fact, it does not work on all PCs. Some PC does not get the zoom feature at all whichever area is selected. I will find out about the PC configuration and let you know.

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Hi

 

Is there a way to add the zoom icon on the graph so that the user knows there's a zoom option?

 

Thanks

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Hi

 

In fact the zoom does not work on IE10 and windows 8 configuration. Is there a solution to that please? 

 

thanks

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Hey,

 

Apologies for the delayed response.

 

I'm unable to replicate the issue on Zoomline charts using IE browser and Windows 8 OS. Please find the screenshot attached.

 

zoom (1).PNG

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Hi

 

In fact we have tested again and the issue is appearing in IE 11 and Windows 8.1 (see screen capture).

Can you please advise urgently?

 

Thanks

 

 

bug zoom.zip

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