Difference between Web displayed chart and the saved picture of the chart

[Remco Nieuwboer]

Hi,

 

I am saving a chart as picture on server side but I see some difference. 

The main difference is that the lines behind the bars (as you can see in the webVersion) becomes are totally different in the savedVersion. 

 

I want:

1. to have those lines as in the webVersion

2. to make the button from the right upper corner (the export button) invisible. 

 

I am using these saved pictures for a report and they should look really nice.

 

I am waiting your answers.

 

Have a nice day!

[Vishalika]

Hi,

 

Thanks for getting in touch!

 

As per our chat discussion, we have tested the older version files and executed the use case. The issue got replicated.

 

To solve the issue, you have two options available from our end: 

1. Only updating the 'SharpVectorAssembly' this issue can be resolved. Refer this for the sample: https://www.dropbox.com/s/o6r6az1ddezw9vx/FusionCharts3.3.1_Export_updatedSharpVectors.rar?dl=0

2. Or Update the FusionCharts library and ASP.NET wrapper files. Refer this sample for the same: https://www.dropbox.com/s/9ld6md77j6xij41/FusionCharts3.7-.NETExportWrapperSample_ServerSide.rar?dl=0

 

After updating the SharpVector assembly, we have not replicated the issue. Please check and confirm from your end.

 

Awaiting response.

[Remco Nieuwboer]

Hi,

 

I replaced the FCExporter and the SharpVectorAssembly and the problem was solved.

Thanks for your help!

[Vishalika]

Hi,

 

Glad to know that the issue is resolved.

 

Happy FusionCharting!!!!