greencannon

Aha. Thanks Rajroop. It was indeed a browser cache problem. I've emptied it and all is working as it ought to be. Wonderful, and great support from you guys. Kind regards Jon

Thanks Saptarshi for your reply (and Heena for your suggestion). I've switched on the debug mode. Thanks for telling me about that, it will be useful. It told me I have version 3.0.3 of FusionCharts, and on checking with the upgrade page I see that we're now at 3.1. So I downloaded the upgrade and replaced all the .swf chart files on my server. But... When I again re-ran the debug mode, it still showed me with version 3.0.3. I'd expected it to show 3.1. Any thoughts please? Kind regards Jon

I'm using tool tips quite extensively on a 2D single series line chart to allow its user to provide explanations of values. It's working nicely, except that sometimes -- if there's quite a lot of text in a tool tip -- the tool tip box can get chopped off at one end, making some of the text unreadable. It seems to me that the app tries to center the tool tip above the anchor if there's space. If there's not, it seems to 'fly' the tool tip either off to the left or the right of the anchor, depending on whether the anchor is towards the right or the left of the chart. I've read in the documentation that a tool tip is supposed to automatically wrap if the text is too long to fit in one line -- but for me that doesn't seem to be happening. Any thoughts please? Screen shot attached showing a tool tip missing its left hand side (where it should read 89%). The tool tip you can see is generated by hovering over 20th May. Cheers Jon

Excellent - thanks very much. I knew I'd seen it somewhere, but I wasn't thinking in terms of 'drilling down'. Got it, and am grateful for your advice. Regards Jon Cousins

Any thoughts please? TIA

I'm pretty sure I've found out how to do this in the past, but cannot track it down now. On a line chart, I would like users to be able to click on the chart's anchors, and be taken to a new page specified by me. So I'd like to turn an anchor in Fusioncharts terms into an 'anchor' in HTML terms. I'm sure this will be lurking somewhere very obvious but I just can't find it. Thanks in advance. Jon

Thank you. My problem was resolved - it entailed getting a replacement .swf file from the nice people at FusionCharts. Cheers.

Bump. (Still need help please.)

I'm using a 2D line chart to display a user's data by month, and it all works very nicely. The user can travel backwards and forwards, and the data displays perfectly. Y values can be between 0 and 10, so I have explicitly set yAxisMaxValue='10' and yAxisMinValue='0'. The trouble occurs when someone attempts to display a month which is before the user started placing data in the database. So, say I started saving data in September, the problem arises when I try to display the graph for August. What happens is that the 'empty' graph displays, but the y axis changes to 0-100 instead of 0-10. In the scale of things, this isn't the end of the world -- but it would be neater if I could get it to continue showing 0-10 on the axis, particularly as I am also displaying a trend line - and this suddenly assumes a very new position. I'm loving FusionCharts. Very intuitive, good fun. It would be the icing on the cake to know how to solve this small niggle.