I tried the above solution but it didn't work.
<process label="FRONTIER ISLAND # 10; 11018" id="3" />
This simply returned FRONTIER ISLAND # 10; 11018
While
<process label="FRONTIER ISLAND & # 10; & 11018" id="3" />
returned an error.
ERROR: Invalid XML encountered. An attribute value is not properly terminated. Check the XML data that you've provided. If you've special characters in your XML (like %, &, ' or accented characters), please URL Encode them.
I have also tried
<process label="FRONTIER ISLAND {br} 11018" id="3" />
Can anyone suggest where am I going wrong?