eirich1c

Hi Angshu, We purchased FusionCharts v3 (Tuff Risk Management / Tuff Decisions) about a month ago. Sandip Biswas confirmed receipt of payment on October 27th, 2011. We are using the version we downloaded from the license links, except the JS files are provided by you (Angshu) in this forum post: http://forum.fusioncharts.com/topic/10591-page-crash-in-ie7-ie8/ Thanks, Christopher

Hi there, I'm not sure why, but the link to the fusioncharts website is still present on every one of our charts. Why would this still be there now that we have the licensed version? Thanks, Christopher A. Eirich

Really? 2 weeks and no responses?

Hi Angshu, Do you have any feedback on this item yet? Thanks, Christopher

Hi Angshu, Do you have any feedback on this item yet? Thanks, Christopher

Hi Angshu, We are using FusionCharts XT(v3.2.2) (20th September, 2011). The XML and FusionCharts files are hosted on the Windows 2003 Server. The page that the charts are displayed on is accessible only via a Juniper MAG Series SSL VPN Gateway. I have attempted visiting the page on using XP, Vista, and Windows 7 using IE7, IE8, IE9, Chrome and FireFox. The page loaded perfectly in Chrome v14. When Chrome v15 was released, the bar charts turned black. We made no changes to our code. Thanks, Christopher A. Eirich

Hi Angshu, We are using FusionCharts XT(v3.2.2) (20th September, 2011). The XML and FusionCharts files are hosted on the Windows 2003 Server. The page that the charts are displayed on is accessible only via a Juniper MAG Series SSL VPN Gateway. I have attempted visiting the page on using XP, Vista, and Windows 7 using IE7, IE8 and IE9. The charts worked fine until we loaded them into the iFrame at the top of the page (see attached image). When I remove the charts from the iFrame, the page does not freeze. The charts in the iFrames in the leftmost column do not impact the loading of the page (they load just fine). I can only presume it has something to do with the iFrame code. Can you please provide some feedback on this? Thanks, Christopher A. Eirich

Hey everyone, We are loading a number of 3D Bar Charts inside a tabbed iFrame on our page. When the page loads in IE9, everything works just fine. In IE7, IE8 or IE9 compatibility mode, the page freezes and eventually prompts the user to stop the script from continuing to run. I have attached the HTML file that loads the iFrames, as well as the page inside the iFrame that calls the FusionChart. Please, please, please take a look at this ASAP. We are a paying customer, and we have a deadline to present this page to a customer this week. Thanks, Christopher A. Eirich Tuff Risk iframe_tabs.html chequing_1K.html chequing_1K.xml

Good morning, In Google Chrome version 15.0.874.106, the charts appear black and do not load. I have attached an example. We have multiple users complaining today because the Chrome upgrade was "pushed" out and nobody had a chance to say no. This also appears to be a problem in Mozilla Firefox version 7.0.1. Internet Explorer 9, however, displays everything correctly. Is there a quick fix to what we're seeing? It appears to be impacting the 3D bar charts and not the line charts. Thanks, Christopher A. Eirich