Robert Steiner

I am trying to Export my doughnut2d chart as image or PDF. I am able to see the "waiting" button below the chart, also it completes capturing, but FC_ExportReady() is not fired on completion of capturing. Also "waiting" button is not changed to "Save". I must say sample is working fine. I am doing something wrong in my application. 1) Any thoughts of what could be wrong here? Rob

Fine. Then the issue is confirmed right?

Hi, I am using fusioncharts version 3.1 with flash player 10 on windows vista. I am trying with the callback.html (client side exporting). It does export the chart, also save button appears. But if I click on save button there is no popup (which asks us where to save the chart). It works fine with firefox 3.5 in the same machine. Any idea what is the problem here?

Hi, Any updates? any idea why this is happening?

1) I am using Version: 3.1.0. 2) I am not running it locally, I am accessing through apache server. also with IE version 8.0.6001.18702 its working fine in XP and Vista. It seems there is a problem from 8.0.6001.18783 and onwards.

Exact IE version is 8.0.6001.18783.

Yes, after installing flashplayer 10, everything is working as expected. Thanks for the reply.

Hi, I had made a mistake while adding to DOM, Its now working fine in Windows XP. But there seems to be problem with Vista systems. After exporting, "Save" button is coming but, nothing happens on clicking of "Save". The popup which asks us where to save is not coming in Vista systems only. Also I am accessing through Apache, not directly in local file system. I am trying this with "callback.html" that comes along with FusionCharts. Any idea why this is happening? I tried with 3 Vista systems and it is reproduceable in all the systems with this sample.

Hi Rajroop, I am using setDataXML() function, I am preparing in JS all the properties and finally giving it to setDataXML(). In your samples you have used setDataURL(), To test this, I hardcoded all the values which I am using and then called in HTML file itself and it worked! Is it correct to use setDataXML() in this way? I am doing the 'new FusionCharts()' as well as 'new FusionChartsExportObject()' in JS files itself. Also the containing 'div' for the chart is created dynamically. Am I missing anything here?

Hi, My real time chart is not firing FC_rendered(), I have attached my code. I am using RealTimeLine.swf. Am I missing something? Manohar rt.zip

I want to find out exact version of FC, is there any way to find it out?

Hi, I found a way to enable debug mode by passing "1" when instantiating the FC in my JS, i.e new FusionCharts(........"1", true); Then I could see the version number. Thanks

I am using FF3 on windows XP and i have 5 - 6 real time charts, sometimes FF hangs just on right click, i noticed CPU usage reaching 50% when this happens. Did anybody faced similar problem?