Claire

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About Claire

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  1. Invalid Data Message

    Hello Rahul. I've installed version 1.1.3 and I am happy to report that this has resolved my issue. I can now log in as a standard user and see the chart data. Thank you very much for all your assistance.
  2. Invalid Data Message

    Hi Rahul There are seven calculated columns in the list but I am not using any of them as data for my graphs. I can confirm that we are using SharePoint Foundation 2010 and that the users have permission to add/remove/modify the list contents. The chart web part is in the same site as the list data, however the site that contains the list data and the chart webpart is a subsite of another site. I don't think this is causing the issue though as I tried creating a new site at a higher level and the same list with the same data in and I still get the charting problem. I suspect it is my list data, just don't know what. I will download the updated version and try that then come back to you.
  3. Invalid Data Message

    I think the problem might only be associated with just one list on the site, if I group chart data associated with another list on the site there doesn't seem to be a problem. The list I am having problems with is quite large and has a lot of columns, however I am trying to create a chart that just shows what we have spent on training each month, therefore I am grouping by the month. I thought perhaps the problem might be because I was grouping on a date (month) so I attempted to create another chart based on the same list of data but this time group on something else, such as money spent with each training provider, but I am still having the same problem. I thought that the problem could have been caused by some of the fields being empty, for instance the date field that was being grouped had a couple of empty values, so I put some values in there but the problem persists. In the attached screen shot I have grouped by the course provider and I am summing the amount of money spent with each one. As you can see from the attached Graph.jpg I am able to see the rendered chart correctly logged in as myself (site collection admin). If I log in as a standard user, with contribute rights to the site, they see "no data to display", as per the attached image error.jpg.
  4. Invalid Data Message

    Hi I've not had the time to dedicate to looking at this problem until now. After reading the through the forums I found somebody else who was having the same issue as me, as a site collection admin I am able to see the chart but site contributers are not able to see the chart. So after finding that they had resolved their issue by installing the latest beta, I did the same. However, now I am completely unable to group by the month in a date field. I get a huge error when I go to the debug window. Debug Information: Renderer: Flash Flash Player installed: true Browser Information: App code name: Mozilla App name: Microsoft Internet Explorer Version: 4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E) Platform: Win32 User agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E) Invoker: Error message SharePoint Version: 14.0.6134.5001 ErrorLog entries: Date: 07/06/2013 09:08:27 Title: Chart preview could not be generated. Please check your chart settings and try again. Chart Version: 1.1.2.0 Exception Method: GetChartXmlPreview Exception: Chart preview could not be generated. Please check your chart settings and try again. Type: Error Stack Trace: at Collabion.Charts.Business.Helpers.DataTableHelper.ApplyGroupBy(DataTable sourceTable, GroupByOperation groupBy, ChartConfiguration chartConfiguration) at Collabion.Charts.Business.Providers.ListDataProvider.<>c__DisplayClassf.<GetDataFromStorage>b__9() at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass4.<RunWithElevatedPrivileges>b__2() at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode) at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param) at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode) at Collabion.Charts.Business.Providers.ListDataProvider.GetDataFromStorage(ChartConfiguration ChartConfiguration) at Collabion.Charts.Business.Providers.Base.DataProviderBase.GetData(ChartConfiguration ChartConfiguration) at Collabion.Charts.Business.ChartBuilder.GetData(IDataProvider provider, ChartConfiguration configuration, Boolean preview, String IsDynamicFilter, String drillLimit, String DatasetIndex, String DrillDownTitle) at Collabion.Charts.Business.ChartBuilder.GetXml(ChartConfiguration configuration, IDataProvider provider, Boolean preview, String IsDynamicFilter, String drillLimit, String DatasetIndex, String DrillDownTitle) at Collabion.Charts.Business.ChartBuilder.GetXml(ChartConfiguration configuration, Boolean preview, String IsDynamicFilter) at Collabion.Charts.WebServicePage.OnInit(EventArgs e) Inner Stack Trace: Inner Exception: Additional Information: Request: http://myserver/_layouts/CollabionCharts/WebService.aspx ---------------------------------------------------------------------------------- Date: 07/06/2013 09:08:27 Title: Data from the selected data source could not be retrieved. Please check your connection settings and try again. Chart Version: 1.1.2.0 Exception Method: GetData Exception: Item does not exist. The page you selected contains an item that does not exist. It may have been deleted by another user. Type: Error Stack Trace: at Microsoft.SharePoint.SPGlobal.HandleComException(COMException comEx) at Microsoft.SharePoint.Library.SPRequest.DeleteItem(String bstrUrl, String bstrListName, Int32 lID, UInt32 dwDeleteOp, Guid& pgDeleteTransactionId) at Microsoft.SharePoint.SPListItem.DeleteCore(DeleteOp deleteOp) at Microsoft.SharePoint.SPListItem.Delete() at Collabion.Charts.DAL.ListHelper.DeleteItems(SPWeb web, String listTitle, SPQuery query) at Collabion.Charts.DAL.Managers.DataManager.DeleteItems(String primaryKeyName, Int32 primaryKeyValue) at Collabion.Charts.DAL.Managers.DataSetManager.SaveDataSets(Int32 configurationId, IList`1 dataSets) at Collabion.Charts.Business.Providers.ListDataProvider.ProcessCalculatedColumns(DataTable table) at Collabion.Charts.Business.Providers.ListDataProvider.<>c__DisplayClass25.<GetDataFromStorage>b__1f() at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass4.<RunWithElevatedPrivileges>b__2() at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode) at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param) at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode) at Collabion.Charts.Business.Providers.ListDataProvider.GetDataFromStorage(Boolean includeFiltering, Boolean includeGrouping, Boolean includeSelectedFields, ChartConfiguration ChartConfiguration) at Collabion.Charts.Business.WebService.GetData(String webPartId, String name, String configurationStep, String startRecord, String recordsLimit, String IsDynamicFilter, String HotspotWebPartId) at Collabion.Charts.WebServicePage.OnInit(EventArgs e) Inner Stack Trace: at Microsoft.SharePoint.Library.SPRequestInternalClass.DeleteItem(String bstrUrl, String bstrListName, Int32 lID, UInt32 dwDeleteOp, Guid& pgDeleteTransactionId) at Microsoft.SharePoint.Library.SPRequest.DeleteItem(String bstrUrl, String bstrListName, Int32 lID, UInt32 dwDeleteOp, Guid& pgDeleteTransactionId) Inner Exception: Item does not exist. The page you selected contains an item that does not exist. It may have been deleted by another user. Additional Information: Request: http://myserver/_layouts/CollabionCharts/WebService.aspx Chart Configuration: WebPartId: g_bcf1756c_27b3_45cb_a405_5b64bfac6964 Settings: {"chart":{"data":null,"_previewanimation":1,"_exportenabled":1,"_exportatclient":0,"_exportshowmenuitem":1,"_exporthandler":"/_layouts/CollabionCharts/FCExporter.aspx","_html5exporthandler":"/_layouts/CollabionCharts/FCJSExporter.aspx","_exportcallback":"CC_onAfterExportObjectSaving","_exportaction":"download","_exportfilename":"Collabion Charts","_aboutmenuitemlabel":"About Collabion Charts","_aboutmenuitemlink":"n-http://www.collabion.com/","_showsecondarylimits":1,"_showdivlinesecondaryvalue":1,"_animation":1}} Height: 460 Width: 400 Type: 14 ProviderName: g_bcf1756c_27b3_45cb_a405_5b64bfac6964 CategoriesColumnName: Start_x0020_Date CategoriesAttributes: CategoriesSort: CategoriesDateDisplayFormat: dd/MM/yyyy Messages: BatchMode: False IsFlashRender: True DrillDownSort: DrillDownGroupBy: DrillDownFunction: -1 GroupDatesBy: 0 Provider Configuration: WebPartId: g_bcf1756c_27b3_45cb_a405_5b64bfac6964 ProviderType: 0 Entity: ebdfa1d7-ff1d-4aa4-936d-5afe3ddee3d5 View: dc2236a6-bd6f-4344-83d2-ac003de5bfcc ViewFields: Start_x0020_Date,Course_x0020_Price,Financial_x0020_Year, GroupByColumnName: Start_x0020_Date SplitByColumnName: GroupDatesBy: 3 FilterGroupDateType: 0 FilterGroupDateValue: Query: QueryVariables: IsEncrypted: True ---------------------------------------------------------------------------------- Date: 07/06/2013 09:07:52 Title: Chart preview could not be generated. Please check your chart settings and try again. Chart Version: 1.1.2.0 Exception Method: GetData Exception: Chart preview could not be generated. Please check your chart settings and try again. Type: Error Stack Trace: at Collabion.Charts.Business.Helpers.DataTableHelper.ApplyGroupBy(DataTable sourceTable, GroupByOperation groupBy, ChartConfiguration chartConfiguration) at Collabion.Charts.Business.Providers.ListDataProvider.<>c__DisplayClass25.<GetDataFromStorage>b__1f() at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass4.<RunWithElevatedPrivileges>b__2() at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode) at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param) at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode) at Collabion.Charts.Business.Providers.ListDataProvider.GetDataFromStorage(Boolean includeFiltering, Boolean includeGrouping, Boolean includeSelectedFields, ChartConfiguration ChartConfiguration) at Collabion.Charts.Business.WebService.GetData(String webPartId, String name, String configurationStep, String startRecord, String recordsLimit, String IsDynamicFilter, String HotspotWebPartId) at Collabion.Charts.WebServicePage.OnInit(EventArgs e) Inner Stack Trace: Inner Exception: Additional Information: Request: http://myserver/_layouts/CollabionCharts/WebService.aspx Chart Configuration: WebPartId: g_bcf1756c_27b3_45cb_a405_5b64bfac6964 Settings: {"chart":{"data":null,"_previewanimation":1,"_exportenabled":1,"_exportatclient":0,"_exportshowmenuitem":1,"_exporthandler":"/_layouts/CollabionCharts/FCExporter.aspx","_html5exporthandler":"/_layouts/CollabionCharts/FCJSExporter.aspx","_exportcallback":"CC_onAfterExportObjectSaving","_exportaction":"download","_exportfilename":"Collabion Charts","_aboutmenuitemlabel":"About Collabion Charts","_aboutmenuitemlink":"n-http://www.collabion.com/","_showsecondarylimits":1,"_showdivlinesecondaryvalue":1,"_animation":1}} Height: 460 Width: 400 Type: 14 ProviderName: g_bcf1756c_27b3_45cb_a405_5b64bfac6964 CategoriesColumnName: Start_x0020_Date CategoriesAttributes: CategoriesSort: CategoriesDateDisplayFormat: dd/MM/yyyy Messages: BatchMode: False IsFlashRender: True DrillDownSort: DrillDownGroupBy: DrillDownFunction: -1 GroupDatesBy: 0 ---------------------------------------------------------------------------------- Date: 07/06/2013 09:07:52 Title: Chart preview could not be generated. Please check your chart settings and try again. Chart Version: 1.1.2.0 Exception Method: GetChartXmlPreview Exception: Chart preview could not be generated. Please check your chart settings and try again. Type: Error Stack Trace: at Collabion.Charts.Business.Helpers.DataTableHelper.ApplyGroupBy(DataTable sourceTable, GroupByOperation groupBy, ChartConfiguration chartConfiguration) at Collabion.Charts.Business.Providers.ListDataProvider.<>c__DisplayClassf.<GetDataFromStorage>b__9() at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass4.<RunWithElevatedPrivileges>b__2() at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode) at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param) at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode) at Collabion.Charts.Business.Providers.ListDataProvider.GetDataFromStorage(ChartConfiguration ChartConfiguration) at Collabion.Charts.Business.Providers.Base.DataProviderBase.GetData(ChartConfiguration ChartConfiguration) at Collabion.Charts.Business.ChartBuilder.GetData(IDataProvider provider, ChartConfiguration configuration, Boolean preview, String IsDynamicFilter, String drillLimit, String DatasetIndex, String DrillDownTitle) at Collabion.Charts.Business.ChartBuilder.GetXml(ChartConfiguration configuration, IDataProvider provider, Boolean preview, String IsDynamicFilter, String drillLimit, String DatasetIndex, String DrillDownTitle) at Collabion.Charts.Business.ChartBuilder.GetXml(ChartConfiguration configuration, Boolean preview, String IsDynamicFilter) at Collabion.Charts.WebServicePage.OnInit(EventArgs e) Inner Stack Trace: Inner Exception: Additional Information: Request: http://myserver/_layouts/CollabionCharts/WebService.aspx ---------------------------------------------------------------------------------- Date: 07/06/2013 09:07:41 Title: The chart preview could not be generated. Please check your connection settings. Additionally, please revert your last changes to chart settings and try again. Chart Version: 1.1.2.0 Exception Method: GetChartXmlPreview Exception: Item does not exist. The page you selected contains an item that does not exist. It may have been deleted by another user. Type: Error Stack Trace: at Microsoft.SharePoint.SPGlobal.HandleComException(COMException comEx) at Microsoft.SharePoint.Library.SPRequest.DeleteItem(String bstrUrl, String bstrListName, Int32 lID, UInt32 dwDeleteOp, Guid& pgDeleteTransactionId) at Microsoft.SharePoint.SPListItem.DeleteCore(DeleteOp deleteOp) at Microsoft.SharePoint.SPListItem.Delete() at Collabion.Charts.DAL.ListHelper.DeleteItems(SPWeb web, String listTitle, SPQuery query) at Collabion.Charts.DAL.Managers.DataManager.DeleteItems(String primaryKeyName, Int32 primaryKeyValue) at Collabion.Charts.DAL.Managers.DataSetManager.SaveDataSets(Int32 configurationId, IList`1 dataSets) at Collabion.Charts.Business.Providers.ListDataProvider.ProcessCalculatedColumns(DataTable table) at Collabion.Charts.Business.Providers.ListDataProvider.<>c__DisplayClassf.<GetDataFromStorage>b__9() at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass4.<RunWithElevatedPrivileges>b__2() at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode) at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param) at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode) at Collabion.Charts.Business.Providers.ListDataProvider.GetDataFromStorage(ChartConfiguration ChartConfiguration) at Collabion.Charts.Business.Providers.Base.DataProviderBase.GetData(ChartConfiguration ChartConfiguration) at Collabion.Charts.Business.ChartBuilder.GetData(IDataProvider provider, ChartConfiguration configuration, Boolean preview, String IsDynamicFilter, String drillLimit, String DatasetIndex, String DrillDownTitle) at Collabion.Charts.Business.ChartBuilder.GetXml(ChartConfiguration configuration, IDataProvider provider, Boolean preview, String IsDynamicFilter, String drillLimit, String DatasetIndex, String DrillDownTitle) at Collabion.Charts.Business.ChartBuilder.GetXml(ChartConfiguration configuration, Boolean preview, String IsDynamicFilter) at Collabion.Charts.WebServicePage.OnInit(EventArgs e) Inner Stack Trace: at Microsoft.SharePoint.Library.SPRequestInternalClass.DeleteItem(String bstrUrl, String bstrListName, Int32 lID, UInt32 dwDeleteOp, Guid& pgDeleteTransactionId) at Microsoft.SharePoint.Library.SPRequest.DeleteItem(String bstrUrl, String bstrListName, Int32 lID, UInt32 dwDeleteOp, Guid& pgDeleteTransactionId) Inner Exception: Item does not exist. The page you selected contains an item that does not exist. It may have been deleted by another user. Additional Information: Request: http://myserver/_layouts/CollabionCharts/WebService.aspx ---------------------------------------------------------------------------------- Operating System Details OS Version: 6.1.7601.65536 OS Platform: Win32NT OS ServicePack: Service Pack 1 OS Version String: Microsoft Windows NT 6.1.7601 Service Pack 1
  5. Invalid Data Message

    Here is the debug info on the chart Debug Information: Renderer: Flash Flash Player installed: true Browser Information: App code name: Mozilla App name: Microsoft Internet Explorer Version: 4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E) Platform: Win32 User agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E) Invoker: Error message [object Object] and here is the error log [b]Title[/b] Chart settings could not be retrieved. Please check your connection settings and try again. [b][url=""]Date[/b] 26/02/2013 16:14 [b][/url]Type[/b] Error [b]<a name="SPBookmark_Exception">Exception[/b] List titled CollabionCharts_ChartConfiguration does not exist. Please verify and try again. [b][url=""][/url]Stack Trace[/b] at Collabion.Charts.DAL.ListHelper.Get[T](SPWeb web, String listTitle, SPQuery query, Func`2 converter) at Collabion.Charts.DAL.Managers.DataManager.Get[T](SPQuery query, Func`2 converter) at Collabion.Charts.DAL.Managers.ChartConfigurationManager.Get(String webPartId) at Collabion.Charts.Business.Providers.ListDataProvider.ProcessCalculatedColumns(DataTable table) at Collabion.Charts.Business.Providers.ListDataProvider.<>c__DisplayClassc.<GetDataFromStorage>b__9() at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass4.<RunWithElevatedPrivileges>b__2() at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode) at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param) at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode) at Collabion.Charts.Business.Providers.ListDataProvider.GetDataFromStorage() at Collabion.Charts.Business.Providers.Base.DataProviderBase.GetData() at Collabion.Charts.Business.ChartBuilder.GetData(IDataProvider provider, ChartConfiguration configuration, Boolean preview) at Collabion.Charts.Business.ChartBuilder.GetXml(ChartConfiguration configuration, IDataProvider provider, Boolean preview) at Collabion.Charts.Business.ChartBuilder.GetXml(ChartConfiguration configuration, Boolean preview, String IsDynamicFilter) at Collabion.Charts.Business.WebService.GetChartXml(String webPartId, String IsDynamicFilter) at Collabion.Charts.WebServicePage.OnInit(EventArgs e) I'm now getting an error "No data to display". I can see the chart perfectly but anybody who is not a site collection administrator cannot.
  6. I am evaluating the trial version of collabion charts for SharePoint but I have run into a problem. I have created a couple of charts on the same SharePoint list and both of them are displaying the message "invalid data". I have managed to narrow this down slightly and discovered that if I do not have any grouping the chart displays fine. I thought this might be caused by my list having some empty fields, as I know you cannot group on empty fields, so I created a new list view to filter out only the information without empty fields and this still hasn't worked. The other odd thing is that I can see the charts rendering correctly, but none of the sharepoint site users can it is they who get the invalid data message. I have tried adding one of the people who is affected to the site owners group in case it was a permissions thing but that hasn't worked. It seems only site collection administrators can see this particular chart. Any suggestions as to what might be the cause of the message?