pongz79

Hello, A couple of months passed already. Do you have any update on this? Kind regards.

Hi all, I'm using FusionCharts XT version 3.3.0 and I have a problem with one of my multi-series line 2D chart. The chart renders fine and you can click on points that have multiple values and select the values that you want but after exporting the chart to PDF the click doesn't work anymore and you have to reload the page for it to work again. This was tested in IE9 with Flash disabled (which works fine in this situation) and with Flash enabled (which is where the problem exist). Can someone advise on this? Thanks in advance. Here is the XML for the chart: <chart caption="Incidents by Incident date (Financial Month) and Directorate" showLegend="1" subCaption="" bgSWFAlpha="50" xAxisName="Incident date (Financial Month)" yAxisName="Directorate" showValues="0" bgColor="e3efff" exportEnabled="1" exportAtClient="0" exportAction="save" exportHandler="thirdpartylibs/fusioncharts/ExportHandlers/FCExporter.php" registerWithJS="1" exportFileName="DATIXWebReport" exportShowMenuItem="0" ShowPrintMenuItem="0" labelDisplay="Rotate" slantLabels="1" chartRightMargin="50" chartLeftMargin="120" html5ExportHandler="thirdpartylibs/fusioncharts/ExportHandlers/index.php"> <categories> <category label="Jul" /> <category label="Aug" /> <category label="Sep" /> <category label="Oct" /> <category label="Nov" /> <category label="Dec" /> <category label="Jan" /> <category label="Feb" /> <category label="Mar" /> <category label="Apr" /> <category label="May" /> <category label="Jun" /> </categories> <dataset seriesName="Anaesthetics and Intensive Care"> <set value="0" label="Jul" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_0_0)" /> <set value="0" label="Aug" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_1_0)" /> <set value="0" label="Sep" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_2_0)" /> <set value="0" label="Oct" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_3_0)" /> <set value="0" label="Nov" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_4_0)" /> <set value="0" label="Dec" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_5_0)" /> <set value="0" label="Jan" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_6_0)" /> <set value="0" label="Feb" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_7_0)" /> <set value="0" label="Mar" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_8_0)" /> <set value="1" label="Apr" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_9_1)" /> <set value="0" label="May" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_10_0)" /> <set value="0" label="Jun" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_11_0)" /> </dataset> <dataset seriesName="Emergency care"> <set value="0" label="Emergency care" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_0_0)" /> <set value="0" label="Emergency care" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_1_0)" /> <set value="0" label="Emergency care" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_2_0)" /> <set value="0" label="Emergency care" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_3_0)" /> <set value="0" label="Emergency care" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_4_0)" /> <set value="0" label="Emergency care" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_5_0)" /> <set value="0" label="Emergency care" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_6_0)" /> <set value="0" label="Emergency care" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_7_0)" /> <set value="0" label="Emergency care" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_8_0)" /> <set value="1" label="Emergency care" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_9_1)" /> <set value="0" label="Emergency care" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_10_0)" /> <set value="0" label="Emergency care" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_11_0)" /> </dataset> <dataset seriesName="Medical Specialties"> <set value="0" label="Medical Specialties" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_0_0)" /> <set value="0" label="Medical Specialties" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_1_0)" /> <set value="0" label="Medical Specialties" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_2_0)" /> <set value="0" label="Medical Specialties" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_3_0)" /> <set value="0" label="Medical Specialties" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_4_0)" /> <set value="0" label="Medical Specialties" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_5_0)" /> <set value="0" label="Medical Specialties" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_6_0)" /> <set value="0" label="Medical Specialties" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_7_0)" /> <set value="0" label="Medical Specialties" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_8_0)" /> <set value="1" label="Medical Specialties" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_9_1)" /> <set value="0" label="Medical Specialties" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_10_0)" /> <set value="0" label="Medical Specialties" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_11_0)" /> </dataset> <dataset seriesName="NEUROSCIENCES"> <set value="0" label="NEUROSCIENCES" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_0_0)" /> <set value="0" label="NEUROSCIENCES" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_1_0)" /> <set value="0" label="NEUROSCIENCES" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_2_0)" /> <set value="0" label="NEUROSCIENCES" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_3_0)" /> <set value="0" label="NEUROSCIENCES" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_4_0)" /> <set value="0" label="NEUROSCIENCES" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_5_0)" /> <set value="0" label="NEUROSCIENCES" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_6_0)" /> <set value="0" label="NEUROSCIENCES" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_7_0)" /> <set value="0" label="NEUROSCIENCES" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_8_0)" /> <set value="1" label="NEUROSCIENCES" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_9_1)" /> <set value="0" label="NEUROSCIENCES" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_10_0)" /> <set value="0" label="NEUROSCIENCES" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_11_0)" /> </dataset> <dataset seriesName="Other"> <set value="0" label="Other" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_0_0)" /> <set value="0" label="Other" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_1_0)" /> <set value="0" label="Other" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_2_0)" /> <set value="0" label="Other" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_3_0)" /> <set value="0" label="Other" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_4_0)" /> <set value="0" label="Other" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_5_0)" /> <set value="0" label="Other" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_6_0)" /> <set value="0" label="Other" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_7_0)" /> <set value="0" label="Other" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_8_0)" /> <set value="1" label="Other" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_9_1)" /> <set value="0" label="Other" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_10_0)" /> <set value="0" label="Other" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_11_0)" /> </dataset> <dataset seriesName="PATHOLOGY"> <set value="0" label="PATHOLOGY" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_0_0)" /> <set value="0" label="PATHOLOGY" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_1_0)" /> <set value="0" label="PATHOLOGY" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_2_0)" /> <set value="0" label="PATHOLOGY" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_3_0)" /> <set value="0" label="PATHOLOGY" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_4_0)" /> <set value="0" label="PATHOLOGY" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_5_0)" /> <set value="0" label="PATHOLOGY" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_6_0)" /> <set value="0" label="PATHOLOGY" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_7_0)" /> <set value="0" label="PATHOLOGY" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_8_0)" /> <set value="1" label="PATHOLOGY" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_9_1)" /> <set value="0" label="PATHOLOGY" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_10_0)" /> <set value="0" label="PATHOLOGY" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_11_0)" /> </dataset> <dataset seriesName="Surgical services"> <set value="0" label="Surgical services" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_0_0)" /> <set value="0" label="Surgical services" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_1_0)" /> <set value="0" label="Surgical services" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_2_0)" /> <set value="0" label="Surgical services" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_3_0)" /> <set value="0" label="Surgical services" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_4_0)" /> <set value="0" label="Surgical services" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_5_0)" /> <set value="0" label="Surgical services" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_6_0)" /> <set value="0" label="Surgical services" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_7_0)" /> <set value="0" label="Surgical services" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_8_0)" /> <set value="1" label="Surgical services" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_9_1)" /> <set value="0" label="Surgical services" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_10_0)" /> <set value="0" label="Surgical services" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_11_0)" /> </dataset> <dataset seriesName="TEST"> <set value="0" label="TEST" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_0_0)" /> <set value="0" label="TEST" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_1_0)" /> <set value="0" label="TEST" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_2_0)" /> <set value="0" label="TEST" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_3_0)" /> <set value="0" label="TEST" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_4_0)" /> <set value="0" label="TEST" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_5_0)" /> <set value="0" label="TEST" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_6_0)" /> <set value="0" label="TEST" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_7_0)" /> <set value="0" label="TEST" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_8_0)" /> <set value="1" label="TEST" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_9_1)" /> <set value="0" label="TEST" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_10_0)" /> <set value="0" label="TEST" toolText="Multiple values - click to select" link="javascript:customReportTooltip(tooltip_11_0)" /> </dataset> <styles> <definition><style name="SubCap" type="font" color="b3b3b3" /><style name="myCaptionFont" type="font" size="14" /></definition> <application><apply toObject="SUBCAPTION" styles="SubCap" /><apply toObject="Caption" styles="myCaptionFont" /></application> </styles> </chart> Kind regards, Tiago

Hi, Sorry for the delayed response. The provided sample is working. I'm going to check the differences between the sample and our code and check what's wrong. Thanks for your time. Kind regards, Tiago

Hi the sample provided works, but the sample is using client-side export to PDF right? The problem is with server-side export to PDF because that's what I'm using on my production server. Kind regards, Tiago

Hi all, I'm trying to render a bar chart with Flash disabled using the FusionCharts (v 3.3.0) auto-detect method and I'm getting an "Invalid data" page. I've checked the XML following the instructions in FusionCharts documentation page http://docs.fusioncharts.com/charts/contents/Debug/Basic.html Can someone help me with this? Thanks in advance. Here is the XML for the chart: <chart caption='Pals Records by Date started (Financial Year) and Location (exact)' subCaption='' bgSWFAlpha='50' xAxisName='Date started (Financial Year)' yAxisName='Location (exact)' showValues='0' bgColor='e3efff' exportEnabled='1' exportAtClient='0' exportAction='save' exportHandler='thirdpartylibs/fusioncharts/ExportHandlers/FCExporter.php' registerWithJS='1' exportFileName='DATIXWebReport' showLegend='1' exportShowMenuItem='0' ShowPrintMenuItem='0' labelDisplay='Rotate' slantLabels='1' chartRightMargin='60' chartLeftMargin='60' html5ExportHandler='thirdpartylibs/fusioncharts/ExportHandlers/index.php' animation='0' > <categories > <category label='2012' /> <category label='2013' /> </categories> <dataset seriesName='Accident & Emergency' > <set value='9' label='2012' toolText=' 9 (Accident & Emergency) ' link='Javascript:drilldown(drillwhere_AE_0)' /> <set value='2' label='2013' toolText=' 2 (Accident & Emergency) ' link='Javascript:drilldown(drillwhere_AE_1)' /> </dataset> <dataset seriesName='Acute Hospital 'A'' > <set value='1' label='Acute Hospital 'A'' toolText=' 1 (Acute Hospital 'A') ' link='Javascript:drilldown(drillwhere_AHPAHA_0)' /> <set value='0' label='Acute Hospital 'A'' toolText=' 0 (Acute Hospital 'A') ' link='Javascript:drilldown(drillwhere_AHPAHA_1)' /> </dataset> <dataset seriesName='Blue Corridor' > <set value='33' label='Blue Corridor' toolText=' 33 (Blue Corridor) ' link='Javascript:drilldown(drillwhere_BCR_0)' /> <set value='0' label='Blue Corridor' toolText=' 0 (Blue Corridor) ' link='Javascript:drilldown(drillwhere_BCR_1)' /> </dataset> <styles> <definition><style name='SubCap' type='font' color='b3b3b3' /><style name='myCaptionFont' type='font' size='14' /></definition> <application><apply toObject='SUBCAPTION' styles='SubCap' /><apply toObject='Caption' styles='myCaptionFont' /></application> </styles> </chart> Kind regards, Tiago

Hi, The issue still exists when exporting at server-side with Flash enabled. Kind regards, Tiago

Hi, Thanks for the help. It was a problem with the call of encodeXMLChars function. Kind regards, Tiago

Hi Swarnam, Thanks for your reply. Do you have an ETA for the update? Also do you have/suggest any workaround for the time being? Kind regards, Tiago

Hi Sashibhusan, I have a release planned in 4 weeks and need to fix this prior to it. Waiting for your reply. Regards, Tiago

Hi, I'm using version 3.3.0 of FusionCharts and I'm getting an svg malformed message from batik library when exporting the chart to PDF with Flash disabled. I'm using my own server side conversion. I have the batik library installed and operational on my server and it's working for every other chart type. The only one that doesn't work is Pie chart. Any help on this would be appreciated. Thanks in advance. Regards, Tiago

Hi all. I'm still seeing this issue on FusionCharts XT version 3.3.0. I'm using the automatic method to detect Flash available and the feature "Setup your own server to process and export JavaScript charts" explained here http://docs.fusioncharts.com/charts/contents/exporting-image/ECPureJS.html. When Flash is enabled the export to PDF works great but when using JavaScript (Flash disabled) the export to PDF only shows the correct data on the PDF if we set the flag animation=0. Any updates on this? Thanks in advance. Kind regards.