Neal

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  1. Client side export as image not working

    Neal replied to Neal's topic in General usage

    That is correct. It reports that the capture is 100%, but that then closes and no "Save As" menu comes up. The "Waiting" box below the graph remains grayed out and is not responsive. Neal

  2. Client side export as image not working

    Neal replied to Neal's topic in General usage

    I appreciate your help. I made the requested changes as well as putting spaces between other attributes that did not have a space. The export function still does not work. As before, here's the debug message: Export Capture Process Start: The chart has started capturing bitmap data for export. Export Trasmit Data Start: The chart has finished capture stage of bitmap export and is now initiating transfer of data to JS function 'FC_ExportDataReady'.

  3. Client side export as image not working

    Neal replied to Neal's topic in General usage

    Certainly. Merry Christmas. Neal ArchFordX.html.txt ArchFordX.xml.txt

  4. Client side export as image not working

    Neal replied to Neal's topic in General usage

    I should have mentioned it, but yes, I did find that and change my settings. I still can't get it to work, but I'm pretty sure it's something simple. Once again, here's what the debug says: Export Capture Process Start: The chart has started capturing bitmap data for export. Export Trasmit Data Start: The chart has finished capture stage of bitmap export and is now initiating transfer of data to JS function 'FC_ExportDataReady'.
  5. FusionCharts is a very recent purchase, but I have to say I am very impressed. The one thing I cannot get to work though is allowing clients to save images. The chart loads, I get the right-click menu to save it as a jpg, the file seems to be processing, but the "wait" button never changes so no "Save As" option. Here's what it says in debug mode: Export Capture Process Start: The chart has started capturing bitmap data for export. Export Trasmit Data Start: The chart has finished capture stage of bitmap export and is now initiating transfer of data to JS function 'FC_ExportDataReady'. I am at v. 3.1.1 of FC and v. 10 for Flash. Here are the parameters in my .xml file: exportEnabled='1' exportAtClient='1' exportHandler='fcExporter1' exportFormats='JPG=Export as JPEG|PDF=Export as PDF|PNG=Export as PNG' I'm running this locally for now, but I've also posted the files to an external website and it still won't let me save an image. Thanks: Neal