Sanjukta

Hi, Glad that your issue is resolved. Please note that in the latest version of FusionCharts XT and FusionWidgets XT, the files, "FusionCharts.js", "FusionCharts.HC.js" and "jquery.min.js" are the common files. The only different files are "FusionCharts.HC.Charts.js" and "FusionCharts.HC.Widgets.js" respectively needed to render FusionCharts XT and FusionWidgets XT in the JavaScript mode, along with the 3 common files. In case you are rendering the Flash charts, you can use any of the FusionCharts.js file from any of the latest packs. Hope this helps.

Hi, Please note that you seem to be using an older version of FusionCharts that might not be supporting the legend interactive feature. Could you please upgrade your current version to the latest, i.e, FusionCharts XT Service Release 5 and see if this resolves the issue? Ref.- http://www.fusioncharts.com/download/trials/ Hope this helps.

Hi, FusionCharts XT supports exporting charts to Images and PDF directly. Ref.- http://docs.fusioncharts.com/charts/contents/?FirstChart/ExportChart.html However, FusionCharts does not support exporting charts directly to Excel or PPT. For this you would need to export the charts to images and then integrate the saved images into your reports, using you own code as per your requirement. Hope this helps.

Hi, Glad that your issue is resolved! Happy FusionCharting!

Hi, Could you please send us the details and relevant screenshots of the error after setting up the Batik Library files on your own server? Awaiting your reply.

Hi, Please mail us attaching your scaled-down sample or a Live URL at [email protected] and we shall get back to you at the earliest. Looking forward to your mail.

Hi, Please note that FusionCharts is purely a data visualization component that renders the charts based on the supported XML/JSON data fed to the chart. Hence, you would need to retrieve the data from data source and convert it to the supported XML/JSON data format at your end using your own coding as per your requirement and feed it to the Bar chart to display the same. In your case, you would need to create the website and UI forms at your end and retrieve the data and convert it to the supported data format and pass it to the chart. The chart provided by FusionCharts would display the data. Hope this clarifies your query.

Hi, Could you please send us the relevant XML file so that we might test it at our end? Awaiting your reply.

Hi, Could you please specify the issue a bot elaborately? Awaiting your feedback.

Hi, Please try setting "adjustDiv" to '1' in the <chart> element of the XML and see if this helps. Hope this helps.

Hi, Could you please send us a sample so that we are able to replicate the issue at our end? Also, please provide the environment details where this can be replicate. Awaiting your reply.

Hi, Please note that you can provide only one color fcor a single <dataset> element which the line would display when "darwLine" is set to '1'. However, you can provide a different color to all the anchors setting their background and border color. This color would be applied globally on all the anchors in that <dataset> element. Each anchor cannot be colored individually. Ex: <dataset ... color='0000FF'drawLine='1' anchorBgColor='FF0000' anchorBorderColor='FF0000'> Hope this helps.

Hi, Could you please check with the ZoomLine chart from the FusionCharts XT pack that might suffice your requirement? Ref.- http://www.fusioncharts.com/demos/gallery/#zoom-line Hope this helps.

Hi, Please note that we found that while we are exporting using the Highcharts Batik server, we are facing the issue you have reported. However, if we are installing Batik server on our local system, the charts are exported correctly, as expected. We are looking into this and shall update you. Meanwhile, you can set up the server at your end, with the help of the following link, to perform the export correctly. Ref.- http://docs.fusioncharts.com/charts/contents/?exporting-image/ECPureJS.html#ownserver Hope this helps.

Hi, As mentioned in my previous mail, this would be updated in the next upgraded version, scheduled to release early next year. We shall update you as soon we are ready with this. Thank you for your continued patience and support.

Hi, Apologies for the delay. Yes, we have the feature to add the option to disable "FCTime" included in our wishlist for the next upgraded version. Thank you for your continued patience and support.

Hi, This is a native Chrome issue with "pepflashplayer.dll", which Google Chrome picks up from "AppData\Local\Google\Chrome\Application\21.0.1180.75\PepperFlash". Currently, this cannot be resolved from our end. The maps would run perfectly but the Flash maps' JavaScript APIs might not work when running from local file system in Google Chrome because of the Flash Player issue. Please try running the map from the web server and see the "FC_Rendered" function working perfectly. Please note that we found that Google Chrome reflects three flash player when you type chrome://plugins in the Chrome address bar. This is because you have installed Flash Player separately. 1. NPSWF32_11_3_300_270.dll [This is the System Flash Player which gets displayed only if you have installed Flash Player separately from here] 2. gcswf32.dll [Google Chrome picks this up from AppData\Local\Google\Chrome\Application\21.0.1180.75\] 3. pepflashplayer.dll [Google Chrome picks this up from AppData\Local\Google\Chrome\Application\21.0.1180.75\PepperFlash] If you don't have Flash Player installed in your system separately Chrome would only reflect only two. Please ensure this from that by visiting this URL (http://www.playerversion.com/). 2. gcswf32.dll [Google Chrome picks this up from AppData\Local\Google\Chrome\Application\21.0.1180.75\] 3. pepflashplayer.dll [Google Chrome picks this up from AppData\Local\Google\Chrome\Application\21.0.1180.75\PepperFlash] The above two comes with Google Chrome when you are installing Google Chrome for the first time and it comes with pre-installed Flash Player. Google Chrome uses native Flash Player which seems to have this issue. As a work-around solution to this issue, you can disable the Chrome's native Flash Player and enable to System's Flash Player to overcome this issue for now. Flash Player Global Security settings is isolated in Google Chrome's native Flash Player. So, before running Flash charts from local file system in Google Chrome, you would need to setup Flash Player's global security settings separately. However, the issue is here which prevents the flash chart's JavaScript APIs from running, from local file system. Hope this helps.

Hi, Welcome to FusionCharts Forum! Please try downloading the FusionCharts for Flex v1.3 for rendering Gauges in the ActionScript 3 framework. Ref.- http://www.fusioncharts.com/extensions/adobe-flex/download/ We haven’t ported FusionCharts XT coded in ActionScript 2 to ActionScript 3 (AVM2), instead, we have modified the existing FusionCharts SWF files, so that, they can load efficiently in your Flex solutions and then be controlled by your Flex code. To facilitate cross communication between AVM1 and AVM2 we have used LocalConnection. For detailed documentation, please refer to the following link. Ref.- http://docs.fusioncharts.com/flex/charts/ Hope this helps.

Hi, We are looking into this and shall update you at the earliest. Thank you for your continued patience and support.

Hi Ragi, Could you please try setting "divLineAlpha='0' " in the <chart> element of the XML and see if this is what you are looking for? Ex: <chart ... divLineAlpha='0' > Hope this helps.

Hi, Glad that your issue is resolved. Please note that in case you do not provide any values explicitly to the attributes "pYAxisMinValue", "pYAxisMaxValue", "sYAxisMinValue" and "sYAxisMaxValue", the chart would adjust these values automatically depending on the data values mentioned in the XML. You can however set, "setAdaptiveYmin" and "setAdaptiveSYMin" to '1' in the <chart> element of the XML to let the y-axis lower limit adapt itself to a different figure based on values provided to the chart. Ex: <chart ... setAdaptiveYmin='1' setAdaptiveSYMin='1' > Hope this helps.

Hi, We apologize as our FusionMaps XT upgraded release got delayed due to the a number of hot fixes related to latest release of jQuery.. However, we are glad to let you know that we schedule to release the upgraded version of FusionMaps XT in a week's time. We shall update you as soon we are ready with the release. Thank you for your continued patience and support.

Hi, Please note that we had found a fix which seemed to have been breaking the link of other implementations. Hence, we are probing further into analysis and come up with a solution that would not affect the other implementations. We shall update you once we come up with the solution. Thank you for your continued patience and support.

Hi All, Please note that currently, in the existing Flash chart framework, a number of configurations (like pre-init and other chart messages, settings for debug mode along with data-sources) are passed via querystring to the chart. Security can be implemented by blocking the way of passing of chart message and data-source configurations via querystring to the Flash charts. While it is possible, this action might delay the chart rendering life-cycle specially when rendering a Flash chart, using HTML Embedding method and not using JavaScript. Again this would also require quite a number of architectural changes both in Flash and JavaScript to give the same seamless rendering of charts, as they render now. Hence, it would consume a considerable amount of time and effort to analyze the impact of the change on all other customers and finally implement it in our product. However, we are always eager to help you out with other alternatives. In this scenario, we would like request you to use JavaScript charts, if possible. JavaScript charts would not post any of these security threats. Hence, converting your charts to JavaScript is fairly easy and does not involve much of effort from your side, by just adding the following line of code: FusionCharts.setCurrentRenderer('javascript'); Ref.- http://docs.fusioncharts.com/charts/contents/?FirstChart/UsingPureJS.html#force Hope this helps.

Hi Frank, Could you please try setting a smaller value for "yAxisMaxValue" to provide enough space for the data value to be displayed on the right side? For example, if your negative data value is '-200', please try setting "yAxisMaxValue" to '-500' or more. In case this does not help, please send us your relevant XML. Awaiting your feedback.