Sanjukta

Could you please use "renderChart" method to render the chart ? Hence, the only way is to use "renderChart" method using JavaScript. But again this does not render the chart when used with AJAX. This error occurs because this is a limitation of AJAX and our chart, where AJAX does not execute the <script> tag and hence the JavaScript code within the tag also stops working that stops the chart from rendering. However, we have provided a work-around to this issue and modified the JS file to "updatepanelhook.fusioncharts.js" script that helps in rendering the chart. This modified script manager to load a JS script reference ("updatepanelhook.fusioncharts.js") which handles AJAX Client events (and render chart). The code to add this reference is as follows: Ref.- <asp:ScriptManager ID="ScriptManager1" runat="server"> <scripts> <asp:ScriptReference Path="~/UpdatePanel/updatepanelhook.fusioncharts.js" /> </Scripts> </asp:ScriptManager> For further details on the above, please refer to the following link. Ref.- http://docs.fusioncharts.com/charts/?guide-for-web-developers/csnet/CS_UpdatePanel.html Please note that all the codes provided in the above link along with the "updatepanelhook.fusioncharts.js" are present in FusionCharts XT (v3.2.2)Download Package >> Code >> CS >> UpdatePanel folder. In case this hook does not help, you may modify the "updatepanelhook.fusioncharts.js" script as per your requirement and get the response back and execute to render the chart, thus solving your requirement. Hope this helps.

Hi, Could you please use "renderChart" method to render the chart ? Hence, the only way is to use "renderChart" method using JavaScript. But again this does not render the chart when used with AJAX. This error occurs because this is a limitation of AJAX and our chart, where AJAX does not execute the <script> tag and hence the JavaScript code within the tag also stops working that stops the chart from rendering. However, we have provided a work-around to this issue and modified the JS file to "updatepanelhook.fusioncharts.js" script that helps in rendering the chart. This modified script manager to load a JS script reference ("updatepanelhook.fusioncharts.js") which handles AJAX Client events (and render chart). The code to add this reference is as follows: Ref.- <asp:ScriptManager ID="ScriptManager1" runat="server"> <scripts> <asp:ScriptReference Path="~/UpdatePanel/updatepanelhook.fusioncharts.js" /> </Scripts> </asp:ScriptManager> For further details on the above, please refer to the following link. Ref.- http://docs.fusioncharts.com/charts/?guide-for-web-developers/csnet/CS_UpdatePanel.html Please note that all the codes provided in the above link along with the "updatepanelhook.fusioncharts.js" are present in FusionCharts XT (v3.2.2)Download Package >> Code >> CS >> UpdatePanel folder. In case this hook does not help, you may modify the "updatepanelhook.fusioncharts.js" script as per your requirement and get the response back and execute to render the chart, thus solving your requirement. Hope this helps.

Hi Andy, Could you please use "renderChart" method to render the chart ? Hence, the only way is to use "renderChart" method using JavaScript. But again this does not render the chart when used with AJAX. This error occurs because this is a limitation of AJAX and our chart, where AJAX does not execute the <script> tag and hence the JavaScript code within the tag also stops working that stops the chart from rendering. However, we have provided a work-around to this issue and modified the JS file to "updatepanelhook.fusioncharts.js" script that helps in rendering the chart. This modified script manager to load a JS script reference ("updatepanelhook.fusioncharts.js") which handles AJAX Client events (and render chart). The code to add this reference is as follows: Ref.- <asp:ScriptManager ID="ScriptManager1" runat="server"> <scripts> <asp:ScriptReference Path="~/UpdatePanel/updatepanelhook.fusioncharts.js" /> </Scripts> </asp:ScriptManager> For further details on the above, please refer to the following link. Ref.- http://docs.fusioncharts.com/charts/?guide-for-web-developers/csnet/CS_UpdatePanel.html Please note that all the codes provided in the above link along with the "updatepanelhook.fusioncharts.js" are present in FusionCharts XT (v3.2.2)Download Package >> Code >> CS >> UpdatePanel folder. In case this hook does not help, you may modify the "updatepanelhook.fusioncharts.js" script as per your requirement and get the response back and execute to render the chart, thus solving your requirement. Hope this helps.

Hey, You are welcome! Hope that your issue is resolved. Please feel free to get back to us in case you have any queries. Happy FusionCharting!

Hi Prem, I am afraid, FusionMaps does not support displaying Gradient Legend for the transition of colors, as of now.

Hi Prem, I am afraid, FusionMaps does not support displaying Gradient Legend for the transition of colors, as of now.

Hi, Apologies for the delay. Please note that natively FusionCharts does not support rendering JavaScript charts in Excel, as of now. However, it would only work with a tricky work-around, if Macros are enabled. First, please create a HTML file which will render JavaScript chart, then, add "Microsoft Web browser", by going to Developer Ribbon Tab >> "Insert" >> "More Controls" >> "Microsoft Web browser" and once added, add button in to the same sheet and on Button Click event, code the following: Call Sheet1.WebBrowser1.Navigate2("{html file name}") Hope this helps.

Hi, We are glad to let you know that we have released another version of FusionCharts XT - FusionCharts XT Service Release 3 on 13th of March, 2012. This version resolves the issue that you have mentioned. Additionally, it contains a number of bug fixes and improvements like: >> Support for JavaScript Pie 3D and Doughnut 3D charts >> Ability to control number formatting for Indian and East Asian thousand/lac separation formats >>Support for recursive number scaling to display the chart data better Also, a few improvements like: >> Considerable reduction of memory leaks upon resize, data-update and dispose of charts >> Text-selection (I-beam) cursor does not appear now when hovered over text >> JavaScript Bubble charts now correctly clip all out-of-canvas data-points using the clipBubbles attribute >> JavaScript Pie and Doughnut charts now support dashed plot borders Enhancements in JavaScript Zoom Line chart which includes: >>Pin Mode >>Better management of x-axis data labels >>Icons for Zoom-Out, Reset and Pin Mode Read more : http://www.fusioncharts.com/products/suite/fusioncharts-xt/fusioncharts-version-history.html Being a Service Release, the update in not available as an "Upgrade" from PUC. Existing customers need to re-download from PUC to update to this release. The trial version of FusionCharts XT-SR3 is available at : http://www.fusioncharts.com/download Hope this helps.

Hi, We would look into the same and shall get back to you at the earliest. Thank you for your continued patience and patronage.

HI, Could you please confirm the language that you are using? Awaiting your reply.

Hi, Could you please URL encode the "+" sign to "%2B" and see if this helps? Also, please try setting "showNames" to '0' and see if this helps. Hope this helps.

Hi, Can you please send us a small sample so that we might be able to test it? Awaiting your feedback.

Hi, Could you please send us the complete XML along with map SWF name and the height and width of the map so that we might be able to test it? Awaiting your feedback.

Hi, I am afraid, the ZoomLine chart does not support the drawing or selection feature along X and Y-axis simultaneously, as of now. The ZoomLine charts supports zooming horizontally. However, the ZoomLine also supports the Pin mode. In pin mode, a ghost of the selected line segment gets imprinted on the canvas, thus enabling the user to compare the pinned segment with the rest of the chart simply by scrolling through. The pinned segment can be dragged to any part of the canvas but cannot be submitted like the select scatter chart that you have shown. Ref.- http://docs.fusioncharts.com/charts/contents/?AttDesc/ZoomLine.html Hope this helps.

Hi, We are currently working on this and might take some amount of time as we are simultaneously working on other upgrade releases. However, we shall update you as soon we come up with the solution. Thank you for your continued patience and patronage.

Hi, Could you please check with the detailed integration process of FusionCharts into PowerPoint application with the help of the following link and see if this helps? Ref.- http://forum.fusioncharts.com/topic/2681-inserting-into-powerpoint/page__p__9866__hl__inserting+into+powerpoint__fromsearch__1#entry9866 Also, please note that we have released oomfo, which is a simple yet powerful PowerPoint add-in that gives you the power to revolutionize the way you present data. oomfo transforms mundane data into stunning visuals and adds the oomph quotient to your presentations. While at it, oomfo lets you edit and manipulate your data with incredible ease. Captivation has never been this easy! For more details refer to: http://oomfo.com/ For Download refer to: http://oomfo.com/download/ Hope this helps.

Hi, You are welcome! I hope your issues are resolved. Happy FusionCharting!

Hi, Could you please confirm if you are trying to export the charts without rendering in the browser or export the charts automatically without any right-click? Awaiting your reply.

Hi, Thanks for the mail. Please note that we have released yet another version of FusionCharts XT, FusionCharts XT Service Release 3 on 13th of March, 2012. It contains a number of bug fixes and improvements like: >> Support for JavaScript Pie 3D and Doughnut 3D charts >> Ability to control number formatting for Indian and East Asian thousand/lac separation formats >> Support for recursive number scaling to display the chart data better Also, a few improvements like: >> Considerable reduction of memory leaks upon resize, data-update and dispose of charts >> Text-selection (I-beam) cursor does not appear now when hovered over text >> JavaScript Bubble charts now correctly clip all out-of-canvas data-points using the clipBubbles attribute >> JavaScript Pie and Doughnut charts now support dashed plot borders Enhancements in JavaScript Zoom Line chart which includes: >>Pin Mode >>Better management of x-axis data labels >>Icons for Zoom-Out, Reset and Pin Mode Read more : http://www.fusioncharts.com/products/suite/fusioncharts-xt/fusioncharts-version-history.html Being a Service Release, the update in not available as an "Upgrade" from PUC. Existing customers need to re-download from PUC to update to this release. The trial version of FusionCharts XT-SR3 is available at : http://www.fusioncharts.com/download Could you please download the latest version and let us know if the memory leak issue had been considerably reduced? Hope this helps.

Hi, Thanks for the mail. Please note that we have released yet another version of FusionCharts XT, FusionCharts XT Service Release 3 on 13th of March, 2012. It contains a number of bug fixes and improvements like: >> Support for JavaScript Pie 3D and Doughnut 3D charts >> Ability to control number formatting for Indian and East Asian thousand/lac separation formats >> Support for recursive number scaling to display the chart data better Also, a few improvements like: >> Considerable reduction of memory leaks upon resize, data-update and dispose of charts >> Text-selection (I-beam) cursor does not appear now when hovered over text >> JavaScript Bubble charts now correctly clip all out-of-canvas data-points using the clipBubbles attribute >> JavaScript Pie and Doughnut charts now support dashed plot borders Enhancements in JavaScript Zoom Line chart which includes: >>Pin Mode >>Better management of x-axis data labels >>Icons for Zoom-Out, Reset and Pin Mode Read more : http://www.fusioncharts.com/products/suite/fusioncharts-xt/fusioncharts-version-history.html Being a Service Release, the update in not available as an "Upgrade" from PUC. Existing customers need to re-download from PUC to update to this release. The trial version of FusionCharts XT-SR3 is available at : http://www.fusioncharts.com/download Could you please download the latest version and let us know if the memory leak issue had been considerably reduced? Hope this helps.

Hi, Thanks for the mail. Please note that we have released yet another version of FusionCharts XT, FusionCharts XT Service Release 3 on 13th of March, 2012. It contains a number of bug fixes and improvements like: >> Support for JavaScript Pie 3D and Doughnut 3D charts >> Ability to control number formatting for Indian and East Asian thousand/lac separation formats >> Support for recursive number scaling to display the chart data better Also, a few improvements like: >> Considerable reduction of memory leaks upon resize, data-update and dispose of charts >> Text-selection (I-beam) cursor does not appear now when hovered over text >> JavaScript Bubble charts now correctly clip all out-of-canvas data-points using the clipBubbles attribute >> JavaScript Pie and Doughnut charts now support dashed plot borders Enhancements in JavaScript Zoom Line chart which includes: >>Pin Mode >>Better management of x-axis data labels >>Icons for Zoom-Out, Reset and Pin Mode Read more : http://www.fusioncharts.com/products/suite/fusioncharts-xt/fusioncharts-version-history.html Being a Service Release, the update in not available as an "Upgrade" from PUC. Existing customers need to re-download from PUC to update to this release. The trial version of FusionCharts XT-SR3 is available at : http://www.fusioncharts.com/download Could you please download the latest version and let us know if the memory leak issue had been considerably reduced? Hope this helps.

Hey, You are welcome! Glad that your issue is resolved. Happy FusionCharting!

Hi Ahmed, Could you please confirm if you have kept the 4 files, namely, FusionCharts.HC.js, FusionCharts.HC.Charts.js and jquery.min.js in the same folder as FusionCharts.js while rendering the JavaScript charts? Please note that it is very important that you keep these files in the same folder as FusionCharts.js. You do not need to load these files explicitly in HTML. FusionCharts.js automatically takes care of the loading. Ref.- http://docs.fusioncharts.com/charts/contents/?FirstChart/UsingPureJS.html Also, in case the issues still persists, please send us a Live URL so that we might be able to test it? I hope this helps. Looking forward to your valuable feedback.

Hi, We are looking into the issue and shall get back to you at the earliest. Thank you for your continued patience and patronage.

Hi, Please note that you can remove a chart instance from page and memory using dispose() function. Ref.- http://docs.fusioncharts.com/charts/contents/?JavaScript/API/Methods.html#dispose Hope this helps.