Sanjukta

Hi, I am afraid, FusionCharts does not support changing chart messages with HTML tags, as of now.

Hi, Could you please let us know the FusionCharts version, Flash Player version and Browser versions so that we can confirm on the same? Awaiting your feedback.

Hey, Glad that your issue is resolved. Happy FusionCharting!

Hi, I am afraid, we do not provide any native link to download earlier version once the upgrade is done to the same. However, could you please mention the version you are looking for and also if there are any reasons behind doing so? Awaiting your reply.

Hi, I am afraid, FusionCharts does not support CSS to be applied on the charts, as of now. However, you can perform all the cosmetic configuration using the XML attributes for each chart, mentioned elaborately in the online documentation. Ref.- http://docs.fusioncharts.com/powercharts/Contents/ChartSS/DragNode.htm Hope this helps.

Hi, 1. I am afraid, FusionCharts does not support displaying colors individually to each data labels, as of now. The font color applied on the data labels are displayed globally on all the labels in the chart. 2. I am afraid, FusionCharts natively does not support this and also the interactive legend event also has no API to track it, as of now to perform the hide/show function progammtically, as of now. Hope this helps.

Hi, You are welcome! Glad that your issue is resolved. Happy FusionCharting!

Hi, Could you please try using the following code to generate SVG string? FusionCharts("myChartId").ref.getSVGString() Hope this helps.

Hi, Please note that "getChartFromId( )" is a deprecated function that helps in accessing the JavaScript Object reference of the chart which you can use to call all the API functions. You may try using the "FusionCharts( )" function to achieve the same and see if this helps. Ref.- http://docs.fusioncharts.com/charts/contents/?JavaScript/API/Methods.html#getchartfromid In case this does not help, we'll further look into the same. Hope this helps.

Hey, Glad that your issue is resolved. Happy FusionCharting!

Hi, Please try using the JS files from the latest version of the FusionCharts XT Service Release 3 pack? Also, could you please confirm if you have included FusionCharts.HC.Widgets.js and FusionCharts.HC.Charts.js files along with FusionCharts.js, FusionCharts.HC.js & jquery.min.js to render the JavaScript charts and gauges? Hope this helps.

Hi, Please note that the code is purely classic ASP code, so it should be also working on VB script. However, could you please send us the scaled down version of the code so that we might test it? Awaiting your reply.

Hi, >> Could you please send us the scaled-down version of the erroneous sample so that we might test it? >> Could you please confirm if this library uses FusionCharts Free? In case yes, I am afraid, FusionCharts Free does not support "dispose" method. The "dispose" method is supported since FusionCharts v3.2. Hope this helps.

Hi, Welcome to FusionCharts Forum! FusionCharts for Flex allows you to change the various messages that gets displayed to the user like "No data to display", "Loading Chart", "Retrieving data" etc. For further details on the process of changing chart messages, please refer to the following link. Ref.- http://docs.fusioncharts.com/flex/charts/Contents/?case_customMessage.html Hope this helps.

Hi, I hope you have received the reply to your queries over FusionCharts Support for the Ticket ID #113081. Looking forward to your feedback.

Hi, Please note that the chart resizing is independent of the position of iPad/iPhone or any other devices as held. Hence, I am afraid, we do not provide any option to make the resize option dependent on the holding position of the devices. Hope this helps.

Hi Victor, I am afraid, FusionCharts does not provide any custom programmer or support any customization in order to integrate our charts into your custom application, as of now. Please feel free to get back to us in case you have any further queries.

Hi, Please note that oomfo does not support Real-time charts, as of now. However, you may try applying "Animation Styles" to get a closer effect of the same, as per your requirement. Hope this helps.

Hi, Thank you for your patience.<br style="font-family: Verdana, Arial; background-color: rgb(254, 254, 254); "><br style="font-family: Verdana, Arial; background-color: rgb(254, 254, 254); ">We have also released a minor version of FusionCharts XT, FusionCharts XT Service Release 2 (FusionCharts XT-SR2) on 25 January 2012. It contains a number of bug fixes and improvements of JavaScript charts including the fix for the zooming feature of the ZoomLine chart that you had reported.. Read more : http://www.fusioncha...on-history.html Being a Service Release, the update in not available as an "Upgrade" from PUC. Existing customers need to re-download from PUC to update to this release. The trial version of FusionCharts XT-SR2 is available at http://www.fusioncharts.com/download Hope this helps.

Hi, Thank you for your patience.<br style="font-family: Verdana, Arial; background-color: rgb(254, 254, 254); "><br style="font-family: Verdana, Arial; background-color: rgb(254, 254, 254); ">We have also released a minor version of FusionCharts XT, FusionCharts XT Service Release 2 (FusionCharts XT-SR2) on 25 January 2012. It contains a number of bug fixes and improvements of JavaScript charts including the fix for the zooming feature of the ZoomLine chart that you had reported.. Read more : http://www.fusioncharts.com/products/suite/fusioncharts-xt/fusioncharts-version-history.html Being a Service Release, the update in not available as an "Upgrade" from PUC. Existing customers need to re-download from PUC to update to this release. The trial version of FusionCharts XT-SR2 is available at http://www.fusioncharts.com/download Hope this helps.

Hi, Thank you for your patience. We are glad to let you know that we have released a minor version of FusionCharts XT, FusionCharts XT Service Release 2 (FusionCharts XT-SR2) on 25 January 2012. It contains a number of bug fixes and improvements of JavaScript charts including the fix for the Pie chart related issue that you had reported. Read more : http://www.fusioncha...on-history.html Being a Service Release, the update in not available as an "Upgrade" from PUC. Existing customers need to re-download from PUC to update to this release. The trial version of FusionCharts XT-SR2 is available at http://www.fusioncha...ownload/trials/ Hope this helps.

Hi, I am afraid, FusionCharts has different legend icon specified for individual charts. This depends completely on the chart used and cannot be modified explicitly, as of now. Hope this helps.

Hi, I am afraid, FusionCharts does not support the "select all" function on the legend items, as of now. You would need to click every legend one by one in order to hide the respective plots. Hope this helps.

Hi Emilio, Please note that the anchors of the Line plot are always placed in the centre of the column plots. In this case your anchors are looking to be gathered on the first plot because out of the 7 column plots, only 3 or 4 plots are displayed. Hence, the anchor which should be originally displayed between the 3rd and the 4th plot are correctly positioned although visually it looks to be in the 1st plot. For your reference, we have provided a random values to those <set> elements that had no values, and now the anchors are seen to be placed on the centre of the column plots. Please check with the attached screenshot for your reference. Hope this helps.

Hi, Could you please upgrade and download the latest version of FusionCharts, i.e, FusionCharts XT SR2 Evaluation version and see if this resolves the issue? Ref.- http://www.fusioncharts.com/download/trials/ Hope this helps.