Sanjukta

Hey there, Are you checking this while running your files locally (file:// protocol)? If yes, try running your app from a server and check if this helps. Hope this helps.

Hi, I am afraid, FusionCharts does not support multiple tooltips for a single point, as of now. However, please try checking with ZoomLine chart once and confirm if this is what you are looking for. Ref.- http://www.fusioncharts.com/demos/gallery/#zoom-line Hope this helps.

Hi, I am afraid, FusionCharts does not support providing the colors to the grid in the displayed way, as of now.

Hi, Please note that FusionMaps does not support any external modifications in the existing maps, as of now. In case you wish to perform any customization, please provide an order for the custom maps where we would create the maps, as per your requirement. Please send in your request at [email protected]. Hope this helps.

Hi, We are glad that your issue is resolved. Happy FusionCharting!

Hi, Apologies for the delay and the inconvenience caused. Please try re-downloading the latest version of FusionCharts, i.e FusionCharts XT Service Release that has fixed this existing issue with jQuery 1.7.1 Ref.- Evaluation version: http://www.fusioncharts.com/download/trials/ Licensed version: http://www.fusioncharts.com/PUC/ Hope this helps.

Hi, Apologies for the delay. Please note that JavaScript charts supports either of 2 functions on the Pie chart simultaneously. They are: 1. Slicing and Rotation 2. Rotation and Links I am afraid, Slicing and Links do not work together in JavaScript chart because of the "click" function cannot perform multiple functions at the same time. Hope this helps.

Hi, Thank you for your patience. Could you please re-download the FusionCharts XT (v3.2.2) Service Release 1 and see if this issue is resolved? Ref.- Evaluation version: http://www.fusioncharts.com/download/trials/ Licensed version: http://www.fusioncharts.com/PUC/ I hope this helps. Looking forward to your valuable feedback.

Hi, Thank you for your patience. Could you please re-download the FusionCharts XT (v3.2.2) Service Release 1 and see if this issue is resolved? Ref.- Evaluation version: http://www.fusioncharts.com/download/trials/ Licensed version: http://www.fusioncharts.com/PUC/ I hope this helps. Looking forward to your valuable feedback.

Hi, This issue had been fixed in the latest updated version of FusionCharts, i.e, FusionCharts XT (v3.2.2) Service Release 1. Could you please download the latest Evaluation version of FusionCharts, i.e, FusionCharts XT (v3.2.2) SR1 with the help of the following link and see if this helps? Ref.- http://www.fusioncharts.com/download/trials/ Hope this helps. Awaiting your reply.

Hi, Apologies for the inconvenience, The issue had been reported and we are looking into this. We shall update you as soon we come up with the solution. Thank you for your continued patience and patronage.

Hi, I am unable to comprehend your query completely. However, it seems you are using the attribute "placeValuesInside" in the <chart> element. But please note that if the length of the bar is not a certain percentage to fit the values inside, the data values would be automatically displayed outside the bar plots. We are unable to understand the missing values' issue. Could you please send us the the relevant XML file along with the chart height and width so that we might test it? Hope this helps. Awaiting your reply.

Hi, Sincere apologies for the delay and the inconvenience caused. The issue of the labels inconsistently placed on the maps had been already reported. We are working on this and the same shall be fixed in the upgraded version of FusionMaps, i.e, FusionMaps XT. We shall update you as soon we come up with the solution. Thank you for your continued patience and patronage.

Hi, Sincere apologies for the delay and the inconvenience caused. The issue of the labels inconsistently placed on the maps had been already reported. We are working on this and the same shall be fixed in the upgraded version of FusionMaps, i.e, FusionMaps XT. We shall update you as soon we come up with the solution. Thank you for your continued patience and patronage.

Hi, It seems that AJAX component "AlwaysVisibleControlExtender" you have mentioned, is conflicting with the ScriptManager that is preventing the Script from loading and causing the issue. Hence, in this case, you would need to modify the code at your end to solve the purpose. Please feel free to get back to us in case you have any further queries.

Hi, You can send us your XML after modifying the data a little keeping the basic structure same so that we might test it. Alternatively, you may also mail us directly at [email protected] that would keep the privacy intact in this case. Looking forward to your valuable feedback.

Hi Alex, Please note that FusionMaps for Flex doesn't support Open Laszlo, as of now. However, you may try doing the following and check if this helps. 1. Use the core maps/charts, i.e, from the FusionCharts core pack (not FusionCharts/FusionMaps for Flex) 2. Use query string when loading map/chart SWF as mentioned below. Ref.- .../FCMap_Asia.swf?mapwidth=750&mapheight=400&dataURL=demoMapData.xml... Hope this helps.

Hi Deepti, Please try using {br} explicitly in the name to break it into multiple lines. Ex: <chart ... xAxisName='Days{br}September Hope this helps.

Hi, It seems that either you are using the old SWF and JS files that does not support the JavaScript Fallback feature on the Drag Node chart. Please note that PowerCharts v3.2 supports the JavaScript rendering feature. For rendering JavaScript charts, FusionCharts make use of "Higncharts.js" and "jquery.min.js". These files are present in "Charts" folder of the Download Pack. It is very important that you keep these files in the same folder as "FusionCharts.js". You do not need to load these files explicitly in HTML. FusionCharts.js automatically takes care of the loading. Hope this helps.

Hi, Could you please send us the relevant XML for the Error Scatter chart so that we might test it? Awaiting your reply.

Hi, I am afraid, FusionCharts dos not support this natively, as of now. Also, there are no JavaScript API to tract the legend click event which would let you program this at your end. Hope this helps.

Hi, Please note that this is the native behavior of the vertical line in the Scroll Combination 2D (Dual Y) chart. FusionCharts does not support any "showOnTop" kind of attribute in case of vertical lines, as of now. Hope this helps.

Hi, Could you please send us the relevant XML with the chart height and width so that we might test it? Awaiting your reply.

Hi, Please try capturing the "FC_Rendered()" event when the chart loads. Please note this event is raised when the chart has finished loading data. It can be used to further process data in any other components in your page. Ref.- http://www.fusioncharts.com/docs/?JavaScript/API/Events.html#rendered Hope this helps.

Hi, Yes, you are correct. By default, the chart loads all the <dataset> elements when rendered the first time. You can un-check the box only after the chart is rendered. Hope this helps.