Sanjukta

Hi, Apologies for the inconvenience. Please note that the attribute "labelDistance" in the <chart> element would work only when the attribute "enableSmartLabels" is set to '0'. Hope this helps.

Hi, Thank you for your suggestion. We have made a note of the same for our future upgrades. Thank you for your continued patience and patronage.

Hi, Could you please send us the relevant XML file that you are using to render the Pie chart so that we can replicate the issue? Also, please mention the current width and height of the chart. Please confirm if you are rendering HTML 5 chart and the browser, its version, the OS and the Flash Player version. Looking forward to your reply.

Hi, You are welcome. Glad that your issue is resolved. Happy FusionCharting!

Hi, I am afraid, FusionCharts v3.2 does not support "feedData" method. This method is supported by few selective Real-time charts and gauges of FusionWidgets pack. However, there are various methods in FusionCharts that helps you in providing and updating chart data. Please refer to the following link for further details on the above. http://www.fusioncharts.com/docs/?JavaScript/JS_ChangeData.html Hope this helps.

Hi, Could you please send us the relevant XML file so that we might replicate and test the issue? Also, please mention the OS, browser, its version and the Flash Player version that is being used while rendering the chart. Looking forward to your reply.

Hi, Could you please send us a sample XML so that we might test it? Also, please mention the SWF file that is used in this case. Looking forward to your feedback.

Hi, Thanks for the update. Looking forward to your mail.

Hi, Please check the FusionCharts version by enabling the "debugMode" (the second last) parameter in the HTML code and send us the screenshot of the same. Ref.-<embed src="FusionCharts/Column3D.swf" flashVars="&chartWidth=400&chartHeight=300 &DOMId=myChartIdregisterWithJS=1&debugMode=1...> Also, please try upgrading your current version to the latest one, i.e FusionCharts v3.2.1 and confirm us if the issue is still occurring at your end. Please try downloading FusionCharts v3.2.1 with the help of the following link. http://www.fusioncharts.com/download/ In case you are an existing customer, please try upgrading the version with the help of the this link. http://www.fusioncharts.com/PUC/ Hope this helps.

Hi, I am afraid, you cannot render the chart with hidden dataplots by un-selecting the legend icons, as of now. The datasets along with the legend remains activated by default. You can change this setting or hide the desired data-plots by clicking on the respective legends only after the chart gets rendered. Hope this helps.

Hi, Please note that this would be officially fixed in our next upgraded version, i.e FusionCharts for Flex v1.3. But we are unable to confirm any timeline as we are currently working on this. In case you are an existing customer, we would have send you the fixed SWF and SWC files now for your convenience. Looking forward to your valuable feedback.

Hi, I am afraid, but I have not received any screenshots if you have attached any. Could you please resend it to us? Looking forward to your mail.

Hi, Please mail us your FusionCharts Order ID, quoting this Forum Link at [email protected] so that we can get back to you in this regard. Looking forward to your mail.

Hi, Please find the attached fixed MXML file. I think this works. Looking forward to your feedback. BarWidget.zip

Hi, Please try using the given Funnel.swf and Funnel.swc file instead of the current ones and check if this solves the issue. Looking forward to your feedback.

Hi, We have tested the attached setup and found that you are using the core FusionCharts AS2 SWF files. Please note that you would need to use the SWF files from FusionCharts for Flex pack which are specially compiled to support Flex and AS3 application. You can download the FusionCharts for Flex pack with the help of the following link. http://www.fusioncharts.com/flex/download/ In case you wish to avail the license for FusionCharts for Flex, please mail us with your request at [email protected]. Hope this helps.

Hi, We are looking into the issue. We shall update you as soon we come up with a solution. Thank you for your continued patience and patronage.

Hi, Our developer could not found any unusual behavior in our environmen​t. Hence, the issue cannot be replicated. Note that 'FCRenderE​vent' dispatched only one time (after 1st time chart render). If you need an event which dispatched every time chart data change, use the 'FCDataLoa​dedEvent'. Also FusionChar​ts events does not work in the Flex debug mode. It is suggested to use the normal Flex run. If this issue could be replicated with certain steps or procedure or could only be reproduced within a specific environmen​t; please give us some more details. Or it will be great if you can provide us some scale down example where we can replicate the issue. Looking forward to your feedback.

Hi, Could you please send us the code as an attachment so that we might replicate the issue and fix it? Looking forward to your feedback.

Hi, Could you please test the attached sample and confirm if this has resolved the issue you were facing? Hope this helps. Looking forward to your feedback. Funnel.zip

Hi, You are welcome. Glad that your issue is resolved. Happy FusionCharting!

Hi, Please try setting the desired values for the attribute "yAxisMinValue" and yAxisMaxValue" in the <chart> element of the XML to explicitly specify the Y-axis limits. Hope this helps.

Hi, You would need to set at-least three export related XML attributes in your XML to enable the export related context menu. These are : exportEnabled, exportAtClient and exportHandler. Hence, your "trends-outstandings.xml" would contain: <chart exportEnabled='1' exportAtClient='1' exportHandler='fcExporter1' ...> and "trends-volume.xml" would contain: <chart exportEnabled='1' exportAtClient='1' exportHandler='fcExporter2' ...> Also please make sure you are using the latest FusionCharts.js and FusionChartsExportComponent.js. Hope this helps.

Hi, Could you please try using the latest JS files (FusionCharts.js, highcharts.js and jquery.min.js) provided in the "Charts" folder of the PowerCharts v3.2 Download pack and see if this helps? Please try downloading the PowerCharts v3.2 Evaluation pack, with the help of the following link. http://www.fusioncha...harts/download/ Hope this helps.

Hi, Could you please try using the latest JS files (FusionCharts.js, highcharts.js and jquery.min.js) provided in the "Charts" folder of the PowerCharts v3.2 Download pack and see if this helps? Please try downloading the PowerCharts v3.2 Evaluation pack, with the help of the following link. http://www.fusioncharts.com/powercharts/download/ Hope this helps.