Sanjukta

Hi, Apologies for missing out on attaching the "Bin" folder with my previous post. Please find it attached this time. Also, you may download the sample attached in the mentioned Forum post link for ASP.Net MVC implementation as we do not have any native ones at our end. Hope this helps. Bin.zip

Hi Eugen, Please note that we are neither able to replicate the issue in Bubble charts with FusionCharts XT (v3.3.1) Service Release 3 nor with the latest version FusionCharts v3.4 (as my colleague had previously mentioned). Please check with the attached screenshots for your reference. Also, could you please upgrade to the latest version and let us know your feedback? To avail this release, you would need to re-Download the entire package from the My Orders section of FusionCharts Product Update Center. PUC URL: www.fusioncharts.com/puc/ To download the Evaluation version of FusionCharts Suite XT v3.4, please visit the link: http://www.fusioncharts.com/download/ Hope this helps.

Hey, Glad your issue is resolved. Happy FusionCharting!

Hi, Please note that the latest version, i.e, FusionCharts v3.4 does not support client-side export on JavaScript charts. It only supports server-side export. It might be the incorrect implementation of client side export on JS charts, which might be causing the issue. Also, currently, the charts can only be exported using the hosted FusionCharts Suite XT Export handler service. We intend to ship a self-hosted Export Handler module next quarter. Hope this clarifies the query.

Hi Durga, Please note that FusionCharts does not have role in blocking a user until the chart is rendered. This seems to be with respect to your implementation, hence, you would need to code it at your end to check with the FusionCharts events to understand when the chart renders and give the view to the user. For listening to events in FusionCharts latest version, i.e, v3.4, please refer to the following link. Ref.- http://docs.fusioncharts.com/tutorial-getting-started-adding-interactivity-listening-to-events.html Hope this helps.

Hi, Please note that "vLines" are vertical separator lines that help you separate blocks of data. These lines run through the height of the chart, thereby segregating data into different blocks. In scroll charts, it is used between <category> elements. Also, you can use annotations (since FusionCharts v3.4) to display vertical bands wherever you intend to, as displayed in the following link. Ref.- http://jsfiddle.net/fusioncharts/Yq4EK/ Hope this helps.

Happy FusionCharting!

Hi, We have tested a chart with "caption" using the latest version, i.e, FusionCharts v3.4 and we are unable to replicate the issue with the caption removed on exporting. Please check with the attached exported chart image for your reference. Hope this helps.

Hi, Could you please try setting "yAxisMaxValue" ton '6' explicitly in the <chart> element of your XML to avoid the unwanted space created due to adjusting Y-axis max value as 10? Also, for the space on the right side, please try using a smaller value for "chartRightMargin" and see if this helps. Hope this helps.

Hi, Please note that the "Bin" folder is included in our previous version download package. We are attaching it here for your reference. Also, we did not have any documentation for FusionCharts with ASP.Net MVC application. However, you can refer to the following Forum post where one of our user had shared a sample on the same. Ref.- http://forum.fusioncharts.com/topic/12828-mvc-chart-extensions/?pid=50818#entry50818 Hope this helps.

Hi, Please note that currently the charts can only be exported via FusionCharts public server. When we support the self-hosted server, you can set it up on your own server and do not need to interact with our server. The method will remain same but only the process to set it up on your own server would be an additional task. Yes, FusionCharts would continue to work with the 2 methods mentioned. No additional cost would be charged for the self-hosted server as this would be supported by our product. We do not have any committed timeline for the release as we are currently working on the same. Hope this clarifies your queries.

Hi, This is a known issue and would be fixed in the next major upgraded version, We shall update you as soon we come up with the solution. Thank you for your patience.

Hi, It seems you have a lot of blank <set> element in your data that is causing this unwanted blank space on the chart. Could you please send us the complete XML data so that we can test it? Awaiting your response.

Hi, Please note that you can not explicitly specify the width of the columns in the Column chart. However, on a column chart, there is spacing defined between two columns. By default, the spacing is set to 20% of canvas width. If you intend to increase or decrease the spacing between columns, you can do so using this attribute. For example, if you wanted all columns to stick to each other without any space in between, you can set "plotSpacePercent" attribute to '0'. Similarly, if you want very thin columns, you can set "plotSpacePercent" to its max value of '80'. Hope this helps.

Hi Ankita, Please refer to the following Forum post for further details. ref.- http://forum.fusioncharts.com/topic/11127-heatmap-chart-js-support/ Hope this helps.

Hi, Please note that the latest version of FusionCharts Suite XT V3.4 has been released. This is purely a JavaScript version (no Flash support any further) and we have included a lot of bug fixes, features enhancements and new features. Hence, there are no SWF files available in the latest version any further. You would just need "fusioncharts.js" and "fusioncharts.powercharts.js" to render your Heatmap chart. Could you please upgrade to the latest version and let us know your feedback? To download the Evaluation version of FusionCharts Suite XT v3.4, please visit the link: http://www.fusioncharts.com/download/ For installing FusionCharts v3.4 and creating your first chart, please refer to the following link. Ref.- http://docs.fusioncharts.com/tutorial-setup-upgrading-from-previous-versions.html http://docs.fusioncharts.com/tutorial-getting-started-your-first-charts-building-your-first-chart.html Hope this helps.

Hi, Apologies for the delay. Please note that you would need to provide the data in the correct format in FusionCharts v3.4 else the charts is unable to access the data and hence, fails to display as expected. Hope this helps.

Hi, Please note that you may insert explicit line-breaks ("{br}") in your long labels to display data in multiple lines. Hope this helps.

Hi, Glad your issue is resolved.

Hi, We are unable to replicate the issue with the latest version, i.e, FusionCharts v3.4. Could you please retest it with the latest version and confirm the same? It includes a lot of new features and enhancements? You can see the upcoming new docs at http://docs.fusioncharts.com and new additions at http://docs.fusioncharts.com/tutorial-setup-whats-new.html Awaiting your response.

Hi, Please try setting "adjustDiv" attribute to '1' in your code and see if this helps. Also, could you please upgrade your current version to the latest, i.e, FusionCharts v3.4 that includes a lot of new features and enhancements? To download the Evaluation version of FusionCharts Suite XT v3.4, please visit the link: http://www.fusioncharts.com/download/ You can see the upcoming new docs at http://docs.fusioncharts.com and new additions at http://docs.fusioncharts.com/tutorial-setup-whats-new.html. Hope this helps.

Hi, The server-side export on JavaScript charts does not support exporting multiple charts as images and saving it to a single file as of now.

Hi, Could you please let us know the issue you are facing while exporting on iPhone? You may try exporting the following sample and see if this works as expected. Ref.- http://www.fusioncharts.com/explore/export-charts-as-images-and-PDF/ Also, in case you are using an older version, could you please upgrade your current version to the latest, i.e, FusionCharts v3.4 that includes a lot of new features and enhancements? To download the Evaluation version of FusionCharts Suite XT v3.4, please visit the link: http://www.fusioncharts.com/download/ You can see the upcoming new docs at http://docs.fusioncharts.com and new additions at http://docs.fusioncharts.com/tutorial-setup-whats-new.html. Hope this helps.

Hi, Could you please upgrade your current version to the latest, i.e, FusionCharts v3.4 that includes a lot of new features and enhancements? To download the Evaluation version of FusionCharts Suite XT v3.4, please visit the link: http://www.fusioncharts.com/download/ You can see the upcoming new docs at http://docs.fusioncharts.com and new additions at http://docs.fusioncharts.com/tutorial-setup-whats-new.html. Hope this helps.