Problem with gantt charts and Flash Player 10

[olig9]

Hello all,

 

 

 

I have 2 strange issues since I have installed the last Flash Player (V10.0 r12).

 

 

 

The 1st : If I scroll the page where my gantt chart is displayed and, after few scrolling, I move the cursor over the chart bars, I lose the events

 

defined on my bars (as toolTexts, links ...). I can restore the events by clicking one time somewhere on the chart.

 

 

 

The 2nd : I have another gantt chart (in a different page) where a large number of processes/tasks are displayed. It was working fine with Flash 9 but, since the v10,

 

the end of the chart is not well displayed. The processes and the bars are generated but they are blank. The links defined on my

 

processes are still 'clickable' but there is no text displayed and the bars are not there.

 

 

 

I repeat, all was working fine with older versions of Flash Player.

 

 

 

Thanks in advance for your help.

 

 

 

Best regards.

 

 

 

Olivier

Edited November 26, 2008 by Guest

[Arindam]

Hi,

Please follow this forum post.

http://www.fusioncharts.com/forum/Topic10199-6-1.aspx

[olig9]

Hi,

 

 

 

yes it actually works on IE 6 and IE 7. But on Windows OS (tried with XP and Vista) with Firefox or Safari, the problem occurs.

 

On Mac, all is working fine.

 

 

 

Best regards.

 

 

 

Olivier

[Rahul Kumar]

Hi,

 

 

 

Could you please follow the attached image & tell us your installed Flash Player Version from there?

[olig9]

Hi,

 

 

 

my Flash Version is 10.0 r12.

 

 

 

Best regards.

 

 

 

Olivier

[Rahul Kumar]

Hi,

 

 

 

Could you please try to run your application in a different machine? And let us know how it worked?

[olig9]

Hi,

 

 

 

all the tested Windows machines (XP, Vista) with Firefox or Safari and FP10 have the same behaviour.

 

Mac works fine.

 

 

 

Regards.

 

 

 

Olivier

[Rahul Kumar]

Hi,

 

 

 

Could you please send the code to [email protected].

Edited November 27, 2008 by Guest

[olig9]

I have already contacted the support by mail.

 

I sent the URLs of the pages where the problem can be reproduced.

 

 

 

However, I cannot give the code (confidentiality...).

 

I'm in touch with Pallav Nadhani from FusionCharts Support.

 

Please contact him for more details and for the URLs.

 

 

 

Regards.

 

 

 

Olivier

[mrobinson]

Hi,

 

 

 

I just received reports of this as well from one of our customers. When they upgraded to Flash 10, charts no longer work for them. I see several reports of this in two forum threads here, but no resolutions posted. Does anyone have more info on what needs to be done and if this problem has been addressed?

 

 

 

Thanks,

 

Matt