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Missing hash marks / banding on Drag Line chart

#1 User is offline   TomMancine 

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Posted 04 November 2009 - 10:19 AM

Hi.



We're using the DragLine chart from PowerCharts v3. Recently, we made some modifications to our chart that caused us to set yAxisMaxValue in addition to yAxisMinValue. When this change was made, all of our horizontal div lines, axes hash marks, and bands on the chart area disappeared (chart.png). If the points are moved sufficiently to cause the chart to rescale PAST the yAxisMaxValue that we specified, the horizontal div lines, axes hash marks, and bands on the chart area reappear (chart2.png).



It doesn't seem to me like specifying yAxisMinValue and yAxisMaxValue should cause these features to disappear. Is this a bug, and if so, is there a workaround that I can use? I'm attaching screenshots and the output from the debug window at the initial load of the chart.



I believe that the errors related to number formats are due to the tags that we use to make our second series begin at the end of the first series (moving left to right across the chart). They should not impact the banding or axes.



-Tom Mancine

Attached image(s)

  • Attached Image: monthly_09_2010/post-5628-12844157753.png
  • Attached Image: monthly_09_2010/post-5628-128441577538.png

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#2 User is offline   TomMancine 

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Posted 05 November 2009 - 01:00 PM

Hi,



What additional information do I need to provide in order to get a response on this issue? This is threatening our release schedule, so I'd appreciate at least an acknowledgment or some suggestions.



Thanks,

Tom Mancine
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#3 User is offline   Sudipto Choudhury 

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Posted 05 November 2009 - 11:35 PM

Hi,



Could you please try once using adjustDiv='0'?
Regards,

Sudipto Choudhury
FusionCharts Team

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#4 User is offline   TomMancine 

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Posted 13 November 2009 - 02:51 PM

Setting adjustDiv='0' seemed to work for us. Thank you!



-Tom
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#5 User is offline   Madhumita 

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Posted 13 November 2009 - 11:00 PM

Hello,

You are most welcome.

Glad that you solved the issue. :(

Happy FusionCharting.

Regards,
Madhumita Chakraborty

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