Haritha

Hi, Please find the answers below: 1. We use feature which automatically falls back to show JS chart when Flash is not available at client side. Flash client side export works fine. I just wanted to know if there is way to hide Download button when JS chart is rendered. I want download options in case of flash charts. >> There is no direct way to hide the download button when a JS chart is rendered. You will have to use your own mechanism to handle this. For instance,You may have two different XMLs (or JSON's)one with export and the other without it, and load it accordingly by detecting if Flash player is present or not. 2. Are you considering to update J2EE export handler to support client/server side export of charts? >> The JS charts cannot be exported like the way Flash charts can be exported. For exporting JS charts to be saved on your server as an image or PDF, tools like Apache Batik, wkhtmltoimage etc need to be used. Hope this helps.

Hi, It seems from your code in the mentioned link that you are already using relative paths and are able to render a chart inside a div.

Hi, Thanks for your inputs. We shall look into it and shall update this thread soon.

Hi, Please find the answers below: 1. But as i mentioned earlier, Our Flash based export (Right click) also not working because of API classes in consistency with JSP files provided as part of up gradation. Ideally up gradation should provide back ward compatibility of "Exporting Flash based charts" using server side, which is not working for us. Our primary question is why upgraded version of JSPs are not in consistent with API. >> Could you please let us know the FusionCharts version that you were previously using and the version that you are using now, so that we can investigate on this better? 2. One more issue is to download Apache Batik SVG Rasterizer library, http://xmlgraphics.a...ik/download.cgi seems to be down. Is there any other way to get the libraries? >> Please try the link http://www.apache.org/dyn/closer.cgi/xmlgraphics/batik for download mirrors of Apache Batik

Hi, Welcome to FusionCharts Forum. To display Rupee symbol on a chart, you can simply include it in the XML/JSON data source of the chart. This is applicable in both Data URL and Data String methods. Ref. "numberPrefix" : "₹" For more information, please refer : http://docs.fusioncharts.com/charts/contents/index.html?advanced/special-chars/SpCharAll.html Hope this helps.

Hi, The Gantt chart does not show an underline beneath the categories and processes by default. You may explicitly specify the same by setting "isUnderline" to '0' in categories and processes elements. Ref. <categories isUnderline='0' ...> The underline does not show up on categories and processes even on Chrome browser here. Could you please provide your XML so that we can check it too? Awaiting your response.

Hi, Welcome to FusionCharts Forum It seems that you are using a JavaScript chart and are trying to export it like you export a Flash chart. The jars "fcexporter.jar" , "fcexporthandler.jar" and "fchelper.jar" are used to export Flash charts. Charts rendered in JavaScript support only server-side exporting. There are two ways to export JavaScript charts at servers-side : 1. Using "export.api3.fusioncharts.com" in which case it connects to external servers to export the chart. User must have an active internet connection for this feature to work. For using external servers to export the chart, you need to set the following attributes : Ref. <chart exportEnabled='1' exportAction='Download' exportAtClient='0' .... > 2. Using "Apache Batik SVG Rasterizer library" in which case you can use own server to export the chart For information on exporting using "Apache Batik SVG Rasterizer library", please refer our documentation link : http://docs.fusioncharts.com/charts/contents/exporting-image/ECPureJS.html Hope this helps.

Hi, Can you please let us know the Batik SVG Rasterizer library version that you are using? Also, could you please confirm that you are using "exportChart()" JS API of chart. The reason I am stressing this is because the direct SVG of chart does not behave well with Batik. A bit of sanitisation of the SVG data is done by the exportChart function before sending to server. Awaiting your response.

Hi, The sample attached above works when you allow your webpage from running Scripts and ActiveX controls. Also,please check if you have changed path of Column 2D folder to the path of your machine in the Demo.html file. We suggest you to use relative paths instead of absolute paths due to various security reasons. Please refer the post http://forum.fusioncharts.com/topic/10632-can-set-setdataurl-method-take-absolute-paths/ Hope this helps.

Hi, Welcome to FusionCharts Forum. Everything looks good except that my task bars are missing! Process names show up on the left, dates show up on the top, and even the grid background of the gantt shows up. But there no task bars. >> Do you see any exception/error in the console of your IDE? As a second question, didn't the returned SVG on an export used to be in a parameter called "svg" as in params[:svg]? I am using version FusionWidgets XT (v3.3.1 - Service Release 2) (28th May, 2013) >> The parameter "svg" to retrieve the SVG data is changed to "stream". Please try using "stream" instead of "svg" and let us know if you face any problem. Awaiting your response.

Hi, Could you please try removing just the last <category> element from the categories and then setting the attribute "xAxisLabelMode" of the chart element to "AUTO" ? Ref. <chart ... xAxisLabelMode = 'AUTO' > Hope this helps.

Glad that you could your problem yourself. Happy FusionCharting

Hi, You can use the "link" attribute of set element and call a JavaScript function. Inside that function, you may use "getXMLData()" or "getJSONData()" to retrieve the updated XML/JSON data. Ref. <set .. link = "javaScript:myfunction();" /> function myfunction () { var newdata=FusionCharts("chartid").getXMLData(); } Hope this helps.

Hi, The issue of not being able to remove gradient effect of canvas base in JS charts reported by you has been classified as a bug. Our team is working towards fixing it and shall update this thread soon.

Hi, It seems that your web page is taking time to load completely. This happens due to many reasons like when the browser you are using is slow, your webpage has lots of data to load, there are many concurrent processes running in your browser or your machine, the RAM of your machine is less etc among the others. We tried to render a Flash variant of MS Combination 2D chart on IE 8 and it seems to be rendered fine. Could you close all applications and run just the page containing the chart on IE 8 and check if the problem persists? Also, if feasible, could you please send us a live URL so that we can test it here.

Hi, A chart can be rendered using absolute path instead of relative path. Proving absolute path works fine if your drive or network location has access from outside it without providing any password protection. Please find attached a sample created using absolute paths. However, please note that it is preferable to use relative paths instead of absolute paths due to security reasons and domain restrictions. Hope this helps. Column 2D.zip

Hi bmcwhorter, We are looking into the problem and will get back to you soon.

Hi, Could you please let us know the chart type you are trying to render along with the XML/JSON data being used? If feasible, please send us the code snippet of code rendering so that we can help you better.

Hi Robin, Sure, one of the members of our team with contact you soon about this. Happy FusionCharting!

Hi, Did you try setting "use3DLighting" to 0? Hope this helps.

Hi, Could you send us a screenshot of the problem along with the sample application being used? Also, please do let us know the environment (browser,OS) to test the sample with. Also, the trial version does not have any constraints/limitations as compared to the licensed one. The only difference between them is that the trial version charts are watermarked. Awaiting your response.

Hi, Welcome to FusionCharts Forum We tried to render a Bubble chart using the XML you have pasted here and it seems that the X-axis labels are visible in the chart. Please find the attached screenshot of the same. Could you please check if you are using the latest version of FusionCharts v3.3.1 SR2? If not, you may download the trial copy of the same from http://www.fusioncharts.com/download/trials/ and check again. Awaiting your response.