killerface

Hey, this was totally the problem. Thanks a lot for the help!

Thanks for the reply. We are currently using Version fusioncharts/3.3.1-sr2.19840. I'll see about possibly updating it, though this graph had been previously working with this version. I just can't seem to pinpoint what has changed between when it was and now. Is it possible for you to upload a screen-shot with the green VIP promotion section turned off? I didn't realize when I had truncated the data but the test campaign ends up being covered for the entire dataset. Thanks.

Hey, I'm hoping someone will know what's causing this. After the fist set of data being plotted the rest only show up as a single line. (See attached pics) Here is the JSON that is being used (as I'm assuming it probably is a setting in there). I have truncated some of the data to make it more readable. Let me know if you need any more info. (Note we are using JS versions of the charts.) { "chart":{ "palettecolors":"8DC63F, 00B5CC, 11175E, 9398CC, EEB111, E36F1E", "bordercolor":"F0F0F0", "exportenabled":"1", "xaxisname":"Seconds", "exportatclient":"0", "showValues":0, "html5exporthandler":"https://export.api3.fusioncharts.com/", "showlabels":1, "exporthandler":"fcExporter1", "bgcolor":"F0F0F0", "backgroundColor":"F0F0F0", "showborder":"0", "yaxisname":"Calls" }, "categories":[ { "category":[ { "label":0 }, { "label":1 }, { "label":2 }, { "label":3 }, { "label":4 }, { "label":5 }, { "label":6 }, { "label":7 }, { "label":8 }, { "label":9 } ] } ], "dataset":[ { "seriesname":"VIP Promotion ", "alpha":60, "data":[ { "value":211643.0 }, { "value":1540.0 }, { "value":1993.0 }, { "value":1314.0 }, { "value":2795.0 }, { "value":7122.0 }, { "value":11844.0 }, { "value":17918.0 }, { "value":22307.0 } ] }, { "seriesname":"TestCampaign ", "alpha":60, "data":[ { "value":143735.0 }, { "value":1103.0 }, { "value":1532.0 }, { "value":1019.0 }, { "value":1814.0 }, { "value":4955.0 }, { "value":8401.0 }, { "value":12014.0 }, { "value":17895.0 } ] } ] }

Thanks for the reply! It's seemed to have resolved itself somehow. When I went to get the JSON for you it seems to be working properly again. I'm not sure what, if anything, got changed... (Perhaps it was an issue in the css that was causing it?). If it starts becoming an issue again I'll try disabling the animations. I've posted the JSON below but I don't know how much help it will be. { "chart":{ "bordercolor":"F0F0F0", "palettecolors":"8DC63F, 00B5CC, 11175E, 9398CC, EEB111, E36F1E", "numberprefix":"$", "xaxisname":"Campaign", "bgcolor":"F0F0F0", "seriesnameintooltip":0, "showvalues":1, "caption":"Sales Analysis", "animation":1, "backgroundColor":"F0F0F0", "formatenumberscale":0, "showborder":"0" }, "categories":[ { "category":[ { "label":"September Sale" }, { "label":"promotion" } ] } ], "dataset":[ { "seriesname":"Sales", "data":[ { "value":1164600 }, { "value":1895050 } ] }, { "seriesname":"Volume", "parentyaxis":"S", "data":[ { "value":417 }, { "value":664 } ], "renderas":"Line" } ] }

Hey, I am trying to get a MSColumn3DLineDY chart to display in both Chrome and Firefox. We are using the JS version of it, and are providing data via JSON. The issue is in Chrome everything is flat (see attach photos). Any ideas on what might be the issue? (I've double checked the JSON and everything seems correct there, especially since it shows up correctly in Firefox). (Version is fusioncharts/3.3.1-sr2.19840)

Hey, Thanks, I had tried that (if you look in the code above), but guess it was acting weird because of all the extra prarmeters. When I drop it down to just the new dataSource it worked fine! Thanks again.

Thanks for the reply. It looks like I've managed to get the result that I want by disposing of the old chart and then inserting the new one. Is there a more graceful way to do this though? Previous Code Used to update the chart: $('#change_campaign').change(function() { $("#chart_callsmade").updateFusionCharts({ type: "MSCombi2D", width: "814", height: "384", id: "lineId", dataFormat: "jsonurl", dataSource: analytics_urls[1] + $('#change_campaign').val() /*"../getListenership/" */ }); $('#campaign_name_label').html($("#change_campaign option:selected").text()); }); New code: $('#change_campaign').change(function() { $("#chart_listenership").children().first().dispose(); $("#chart_listenership").insertFusionCharts({ type: "MSCombi2D", width: "814", height: "384", id: "lineId", dataFormat: "jsonurl", dataSource: analytics_urls[1] + $('#change_campaign').val() /*"../getListenership/" */ }); $('#campaign_name_label').html($("#change_campaign option:selected").text()); });

Hello, I am currently rendering a MSCombi2D chart. (Javascript). I am pulling the data in using JSON, and have given the user the ability to choose between different datasets. My issue is that when another dataset is selected the chart will display the "Retriving data. Please wait" for about 1 second (which is fine). It will then display the old graph for about 3 seconds and then flashes/renders to the new one. (The issue) Is there anyway to prevent the old graph from being displayed again? (If the Retriving data. Please Wait message continues to be displayed that would be fine.) Please let me know if you need more information. Thanks! (Version is fusioncharts/3.3.1-sr2.19840)