There Is No 'chart Configuration' List

[andrewbeno]

Hello,

 

We're running SharePoint 2010 Enterprise on a Windows Server 2008 R2 box with a SQL 2008 R2 backend. I downloaded the installer (fusioncharts-for-sharepoint-2010.zip) yesterday and installed / activated it on one site collection. I can add the web part without issue, however I'm getting the error below:

 

WebPart can't be loaded. Please contact your site administrator. More... There is no 'Chart Configuration' list at FusionCharts.SharePoint.Charts.DAL.ListHelper.Get[T](SPWeb web, String listTitle, SPQuery query, Func`2 converter) at FusionCharts.SharePoint.Charts.DAL.Managers.DataManager.Get[T](SPQuery query, Func`2 converter) at FusionCharts.SharePoint.Charts.DAL.Managers.ChartConfigurationManager.Get(String webPartId) at FusionCharts.SharePoint.Charts.FusionChartWebPart.PreRenderWebPart() at Dev.SharePoint.Base.WebParts.WebPartBase.OnPreRender(EventArgs e)Method: T Get[T](Microsoft.SharePoint.SPWeb, System.String, Microsoft.SharePoint.SPQuery, System.Func`2[Microsoft.SharePoint.SPListItem,T]) File: Line: 0

 

The error is accurate in that there is no Chart Configuration list that I can find on the site. I can also launch the FusionCharts Wizard, but as you'd expect it errors out when I try to connect to a SharePoint list with the message 'Could not save chart settings' because there's no configuration list. I've tried removing and re-installing the product, again w/o issue, but the Configuration List never appears anywhere and the problem still remains.

 

I saw that this post describes a similar issue from a few months ago, however that user was adding the chart on a subsite and it did work for them on the root site: http://forum.fusioncharts.com/topic/8751-installation-problems/page__p__38511__hl__there+is+no+%26%2339%3Bchart+configuration%26%2339%3B+list__fromsearch__1#entry38511 I am adding the web part on the root site and getting the error. Any ideas?

 

Thanks,

 

Andy

[Rahul Kumar]

Hi Andy,

 

Could you please try deactivating and re-activating the web part from "Site Collection Features" section and check if it start working?

[andrewbeno]

Hi Andy,

 

Could you please try deactivating and re-activating the web part from "Site Collection Features" section and check if it start working?

 

It ended up being an issue with our dev server (too many web parts not playing nicely IMO). We installed it on another development sp2010 server and it seems to work ok.

[Guest Angshu]

Hi,

 

Glad to know that you have managed to resolve your problem.

 

Happy FusionCharting!