Pie Chart Not Printing Properly In Google Chrome V16.0.912.75

[ruchika]

I am trying to print pie chart, using right click context menu or control + P.

 

In google chrome, the chart is showing up without colors. Only outer line shows up.

 

Works fine in Mozilla FireFox, Windows Safari, IE 9.

 

This is how I am rendering my chart. ( I also have some more charts in JSP. )

 

FusionCharts.setCurrentRenderer('javascript');<br style="color: rgb(34, 34, 34); font-family: arial, sans-serif; font-size: 13px; "> var MyChart = new FusionCharts("/FusionCharts/Pie3D.swf", "ChatId", "400", "300", "0", "0");<br style="color: rgb(34, 34, 34); font-family: arial, sans-serif; font-size: 13px; "> MyChart.setXMLData("<chart caption='Time Utilization' YAxisName='' showValues='1' numberPrefix='' formatNumberScale='0'"+<br style="color: rgb(34, 34, 34); font-family: arial, sans-serif; font-size: 13px; "> " showPercentInToolTip='1' showLabels='1' showLegend='1'> "+<br style="color: rgb(34, 34, 34); font-family: arial, sans-serif; font-size: 13px; "> "<set label='Correct' value='5' isSliced='0' displayValue='5'/>"+<br style="color: rgb(34, 34, 34); font-family: arial, sans-serif; font-size: 13px; "> "<set label='Incorrect' value='2' isSliced='0' displayValue='2'/>"+<br style="color: rgb(34, 34, 34); font-family: arial, sans-serif; font-size: 13px; "> "<set label='Skipped' value='2' isSliced='0' displayValue='2'/>"+<br style="color: rgb(34, 34, 34); font-family: arial, sans-serif; font-size: 13px; "> "<set label='Unutilized' value='1' isSliced='0' displayValue='1'/>"+<br style="color: rgb(34, 34, 34); font-family: arial, sans-serif; font-size: 13px; "> "</chart>");<br style="color: rgb(34, 34, 34); font-family: arial, sans-serif; font-size: 13px; "> MyChart.render("Chatdiv");

Any idea where the problem is?

[Guest Angshu]

Hi,

 

Welcome to FusionCharts Forum!

 

Could you please confirm the FusionCharts version you are using?

 

Please note that FusionCharts XT in its JavaScript flavor essentially tries to provide a uniform visualization experience on desktop and mobile platforms by rendering FusionCharts using advanced HTML5 capabilities of devices that does not support Flash. However, due to the inherent difference between the technologies and differences in various browsers causes minor disparity between the Flash and JavaScript variants of the charts.

 

JavaScript and HTML5 are browser dependent features and every browser has certain differences in the way they handle implementation of HTML5 support. Hence, however hard we try to bridge the difference, there is still a likelihood of minor differences to be encountered when comparing the same chart configuration on various browsers.

 

Hope this helps.

[ruchika]

I am using Fusion Charts XT v 3.2.2

Are you saying if I use flash then this problem may not come on devices where flash is supported?

Hi,

 

Welcome to FusionCharts Forum!

 

Could you please confirm the FusionCharts version you are using?

 

Please note that FusionCharts XT in its JavaScript flavor essentially tries to provide a uniform visualization experience on desktop and mobile platforms by rendering FusionCharts using advanced HTML5 capabilities of devices that does not support Flash. However, due to the inherent difference between the technologies and differences in various browsers causes minor disparity between the Flash and JavaScript variants of the charts.

 

JavaScript and HTML5 are browser dependent features and every browser has certain differences in the way they handle implementation of HTML5 support. Hence, however hard we try to bridge the difference, there is still a likelihood of minor differences to be encountered when comparing the same chart configuration on various browsers.

 

Hope this helps.

[ruchika]

Tried removing javascript renderer...but now the print is coming empty, earlier the charts were showing up but without colors (only outline)

 

I am using Fusion Charts XT v 3.2.2

Are you saying if I use flash then this problem may not come on devices where flash is supported?

 

[Guest Angshu]

Hi,

 

Thanks for your response.

 

Could you please download the latest version of FusionCharts i.e FusionCharts XT Service Release 2 from: http://www.fusioncharts.com/download/trials/ and see if this helps?

 

Hope this helps.