Showtooltip Don´t Work Correctly

[marzinsky]

Hello,

 

when I'm in a line chart or area chart, property showtooltip works correctly but when I remove some value on the x axis by clicking on the legend showtooltip stop working. With bar charts work properly always.

 

The error only detected it when I render the chart in javascript (FusionCharts.setCurrentRenderer ('javascript') .

 

Someone can help me.

 

Thanks and sorry for my English.

[Guest Sashibhusan]

Hi,

 

Thank you for the post.

 

Please note that the tooltip will show only at the Anchors for Line and Area charts. So when you will move the pointer over the anchors only, the tooltip will become visible.

 

Also when you click on the Legend for a particular data series, that plot will not be shown in the chart and hence tooltip will not show.

 

If this is not what you are looking for, please explain a bit more on your issue probably with the screen shot.

 

Awaiting your feedback.

[marzinsky]

Hi,

 

Thank you for the post.

 

Please note that the tooltip will show only at the Anchors for Line and Area charts. So when you will move the pointer over the anchors only, the tooltip will become visible.

 

Also when you click on the Legend for a particular data series, that plot will not be shown in the chart and hence tooltip will not show.

 

If this is not what you are looking for, please explain a bit more on your issue probably with the screen shot.

 

Awaiting your feedback.

 

 

Thanks for answering. What you tell me I have it clear. If graph line is not visible, there is nothing on which to situate and does not show the tooltip.

 

What I refer is that when I remove a category X axis and I return to show again by clicking on the legend, is when don't show the tooltip.Only happened with the categoris represented by a line or area. If there are charts with bars and lines, when I delete a category which is a bar and I return to show again the tooltip works ok.

 

I hope I have explained a little more. I don't speak English very well.

[Guest Sashibhusan]

Hi,

 

Thank you for the post and quick response.

 

Could you please share us the live URL (if possible) and/or couple of screen-shots to better look into your issue?

 

Also please provide the chart type that you are using and XML code for this issue.

 

Awaiting your response!

[marzinsky]

Hi,

 

Thank you for the post and quick response.

 

Could you please share us the live URL (if possible) and/or couple of screen-shots to better look into your issue?

 

Also please provide the chart type that you are using and XML code for this issue.

 

Awaiting your response!

 

 

I can not provide them a URL because I have not yet anywhere on the server, but if I can show the images.

 

Figure newly loaded. OK Tooltip on line category (Image 1)

 

 

Remove all categories bar and just let the lines. Tooltip does not work: (Image 2)

 

Figure newly loaded. Tooltip OK on category bar. (Image 3)

 

Remove all categories least one bar. Tooltip OK. (Image 4)

 

It happens with all the graphics in which there is a category of lines, mixed or not with the bar. In this case, the chart I use is: MSColumn3DLineDY.swf

 

 

Thank you.

 

 

 

 

[Guest Sashibhusan]

Hi,

 

Thank you for the quick response.

 

I have tested for MSColumn3DLineDY.swf and unable to replicate your issue.

 

Please find the attached screen shot for below explanation:

 

1. New JavaScript chart loaded and tootip shown. (see attachment: image1.PNG)

 

2. Disabled data series Fase1, Fase2 and Fase3 from legend and tootip shown. (see attachment: image2.PNG)

 

3.Again new JavaScript chart loaded and tootip shown. (see attachment: image3.PNG)

 

4.Disabled data series Fase2, Fase3 and Total Fases from legend and tootip shown. (see attachment: image4.PNG)

 

Could you please let us know, whether you are able to replicate the same issue for the link provided below ?

http://www.fusioncha...olumn3dlinedy_3

 

Awaiting your valuable response !

Edited March 9, 2012 by Sashibhusan