Da.UI.Guy Report post Posted May 2, 2012 (edited) Everything looks like it's working fine in alll modern browsers except when running in IE8. Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0) Timestamp: Wed, 2 May 2012 17:49:56 UTC Message: 'attributes' is null or not an object Line: 135 Char: 353 Code: 0 Any idea what is causing this or how to work around it? This is preventing the charts from rendering. Thanks. Edited May 2, 2012 by EcoFactor Share this post Link to post Share on other sites
Guest Bindhu Report post Posted May 3, 2012 Hi, Can you please share the XML data to test from our end ? Share this post Link to post Share on other sites
Da.UI.Guy Report post Posted May 3, 2012 (edited) we tracked it down to a bug in the fusionCharts.js code. Please pass this along to your development team. this is in in the sr3 release. The changes start on line 2045 basically in this block of code: [/size][/font][/color] [font="Calibri, sans-serif"][color="#222222"][size=4] try {[/size][/color][/font] [font="Calibri, sans-serif"][color="#222222"][size=4] if (window.DOMParser) f = (new window.DOMParser).parseFromString(c, "text/xml");[/size][/color][/font] [font="Calibri, sans-serif"][color="#222222"][size=4] else if (document.body && a.core.options.allowIESafeXMLParsing) {[/size][/color][/font] [font="Calibri, sans-serif"][color="#222222"][size=4] var k = document.createElement("xml");[/size][/color][/font] [font="Calibri, sans-serif"][color="#222222"][size=4] k.innerHTML = c;[/size][/color][/font] [font="Calibri, sans-serif"][color="#222222"][size=4] document.body.appendChild(k);[/size][/color][/font] [font="Calibri, sans-serif"][color="#222222"][size=4] f = k.XMLDocument;[/size][/color][/font] [font="Calibri, sans-serif"][color="#222222"][size=4] document.body.removeChild(k)[/size][/color][/font] [font="Calibri, sans-serif"][color="#222222"][size=4] } else f = new ActiveXObject("Microsoft.XMLDOM"), f.async = "false", f.loadXML(c);[/size][/color][/font] [font="Calibri, sans-serif"][color="#222222"][size=4] if (!f || !f.childNodes || !(f.childNodes.length === 1 && (h = f.childNodes[0]) && h.nodeName && (g = h.nodeName.toLowerCase()) && (g === "chart" || g === "map" || g === "graph"))) return e.errorObject = new TypeError("xml2json.parse()"), d[/size][/color][/font] [font="Calibri, sans-serif"][color="#222222"][size=4] } catch (r) {[/size][/color][/font] [font="Calibri, sans-serif"][color="#222222"][size=4] e.errorObject = r[/size][/color][/font] [font="Calibri, sans-serif"][color="#222222"][size=4] }[/size][/color][/font] [font="Calibri, sans-serif"][color="#222222"][size=4] d[g] = b.attr(h.attributes);[/size][/color][/font] [color="#222222"][font="Calibri, sans-serif"][size="4"] the createElement method call document.createElement("xml"); throws an error "wrong number of arguments or invalid property assignment"so it jumps to the catch() block, but that means it skips code which verifies that f exists and uses f to populate hit also means it skips that final else caseI verified that using the ActiveX approach will correctly populate f so that h can be populated.so I restructured the code to use the ActiveX approach in the catch block, then moved that error checking immediately outside of the try/catch block Hi, Can you please share the XML data to test from our end ? Edited May 3, 2012 by Da.UI.Guy Share this post Link to post Share on other sites
Guest Bindhu Report post Posted May 3, 2012 Hi, We would need the sample code to test from our end. Also, please let us know the testing environment to replicate the issue as we are unable to replicate the issue. Awaiting your response. Share this post Link to post Share on other sites
Da.UI.Guy Report post Posted May 3, 2012 you just need the json that we generate? The testing environment is in the javascript error above. IE8 (base version) , windows xp sp1 - we had to install the windows xp mode and virtual machine for this in windows 7. we integrated the fix and the problem goes away in IE8. We are using MSStackedColumn2DLineDY.swf json: { "chart":{ "isHTML":"1", "outCnvBaseFontSize":"9", "formatNumber":"1", "formatNumberScale":"0", "thousandSeparator":",", "showplotborder":"0", "plotBorderThickness":"0", "disable-pyAxisMinValue":"0", "disable-syAxisMinValue":"-10", "disable-syAxisMaxValue":"110", "disable-numDivLines":"10", "plotSpacepercent":"25", "bgAlpha":"0", "showBorder":"0", "canvasBorderAlpha":"0", "subcaption":"", "caption":"", "pyaxisname":"", "syaxisname":"", "decimals":"0", "setadaptivesymin":"-40", "plotGradientColor":"", "xaxisname":"", "palette":"1", "labelstep":"1", "labelDisplay":"wrap", "anchorRadius":"3", "toolTipBorderColor":"F26900", "toolTipBgColor":"fed75d", "legendIconScale":"1.5", "legendNumColumns":"4" }, "categories":[ { "font":"Arial", "fontsize":"12", "fontcolor":"222222", "category":[ { "label":"12{br}AM" }, { "label":"1{br}AM" }, { "label":"2{br}AM" }, { "label":"3{br}AM" }, { "label":"4{br}AM" }, { "label":"5{br}AM" }, { "label":"6{br}AM" }, { "label":"7{br}AM" }, { "label":"8{br}AM" }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null } ] } ], "styles":{ "definition":[ { "name":"myLegendFont", "type":"font", "size":"11", "color":"CB6241", "bold":"1", "underline":"1", "padding":"40" } ], "application":[ { "toobject":"Legend", "styles":"myLegendFont" } ] }, "dataset":[ { "dataset":[ { "seriesname":"Total Usage", "color":"#91B93E", "showvalues":"0", "data":[ { "value":"0", "toolText":"<strong>12 am - 1 am{br}Wed May. 2, 2012</strong>{br}{br}Family Room: <strong>0 min</strong>{br}Master Bedroom: <strong>0 min</strong>{br}{br}Total: <strong>0 min</strong>" }, { "value":"0", "toolText":"<strong>1 am - 2 am{br}Wed May. 2, 2012</strong>{br}{br}Family Room: <strong>0 min</strong>{br}Master Bedroom: <strong>0 min</strong>{br}{br}Total: <strong>0 min</strong>" }, { "value":"0", "toolText":"<strong>2 am - 3 am{br}Wed May. 2, 2012</strong>{br}{br}Family Room: <strong>0 min</strong>{br}Master Bedroom: <strong>0 min</strong>{br}{br}Total: <strong>0 min</strong>" }, { "value":"0", "toolText":"<strong>3 am - 4 am{br}Wed May. 2, 2012</strong>{br}{br}Family Room: <strong>0 min</strong>{br}Master Bedroom: <strong>0 min</strong>{br}{br}Total: <strong>0 min</strong>" }, { "value":"0", "toolText":"<strong>4 am - 5 am{br}Wed May. 2, 2012</strong>{br}{br}Family Room: <strong>0 min</strong>{br}Master Bedroom: <strong>0 min</strong>{br}{br}Total: <strong>0 min</strong>" }, { "value":"0", "toolText":"<strong>5 am - 6 am{br}Wed May. 2, 2012</strong>{br}{br}Family Room: <strong>0 min</strong>{br}Master Bedroom: <strong>0 min</strong>{br}{br}Total: <strong>0 min</strong>" }, { "value":"0", "toolText":"<strong>6 am - 7 am{br}Wed May. 2, 2012</strong>{br}{br}Family Room: <strong>0 min</strong>{br}Master Bedroom: <strong>0 min</strong>{br}{br}Total: <strong>0 min</strong>" }, { "value":"0", "toolText":"<strong>7 am - 8 am{br}Wed May. 2, 2012</strong>{br}{br}Family Room: <strong>0 min</strong>{br}Master Bedroom: <strong>0 min</strong>{br}{br}Total: <strong>0 min</strong>" }, { "value":"0", "toolText":"<strong>8 am - 9 am{br}Wed May. 2, 2012</strong>{br}{br}Family Room: <strong>0 min</strong>{br}Master Bedroom: <strong>0 min</strong>{br}{br}Total: <strong>0 min</strong>" }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { } ] }, { "seriesname":"? - Low Connectivity", "useRoundEdges":"0", "color":"222222", "alpha":"0", "showvalues":"1", "showPlotBorder":"0", "plotBorderThickness":"5", "plotBorderColor":"ff0000", "plotBorderAlpha":"0", "plotBorderDashed":"1", "plotBorderDashLen":"5", "plotBorderDashGap":"5", "valuePosition":"below", "data":[ { "value":null, "displayValue":null }, { "value":null, "displayValue":null }, { "value":null, "displayValue":null }, { "value":null, "displayValue":null }, { "value":null, "displayValue":null }, { "value":null, "displayValue":null }, { "value":null, "displayValue":null }, { "value":null, "displayValue":null }, { "value":null, "displayValue":null }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { } ] } ] }, { "dataset":[ { "seriesname":"Homes in your area", "color":"dedede", "showvalues":"0", "data":[ { "value":"240", "toolText":"<strong>12 am - 1 am{br}Wed May. 2, 2012</strong>{br}{br}Average system usage of homes in {br}your area: <strong>240 min</strong>" }, { "value":"200", "toolText":"<strong>1 am - 2 am{br}Wed May. 2, 2012</strong>{br}{br}Average system usage of homes in {br}your area: <strong>200 min</strong>" }, { "value":"154", "toolText":"<strong>2 am - 3 am{br}Wed May. 2, 2012</strong>{br}{br}Average system usage of homes in {br}your area: <strong>154 min</strong>" }, { "value":"178", "toolText":"<strong>3 am - 4 am{br}Wed May. 2, 2012</strong>{br}{br}Average system usage of homes in {br}your area: <strong>178 min</strong>" }, { "value":"86", "toolText":"<strong>4 am - 5 am{br}Wed May. 2, 2012</strong>{br}{br}Average system usage of homes in {br}your area: <strong>86 min</strong>" }, { "value":"174", "toolText":"<strong>5 am - 6 am{br}Wed May. 2, 2012</strong>{br}{br}Average system usage of homes in {br}your area: <strong>174 min</strong>" }, { "value":"214", "toolText":"<strong>6 am - 7 am{br}Wed May. 2, 2012</strong>{br}{br}Average system usage of homes in {br}your area: <strong>214 min</strong>" }, { "value":"174", "toolText":"<strong>7 am - 8 am{br}Wed May. 2, 2012</strong>{br}{br}Average system usage of homes in {br}your area: <strong>174 min</strong>" }, { "value":"210", "toolText":"<strong>8 am - 9 am{br}Wed May. 2, 2012</strong>{br}{br}Average system usage of homes in {br}your area: <strong>210 min</strong>" }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { } ] } ] } ], "lineset":[ { "seriesname":"Avg. Indoor Temp.", "showvalues":"0", "color":"5D5D5D", "linethickness":"2", "data":[ { "value":71, "toolText":"<strong>12 am - 1 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>71°F</strong>{br}Average Outdoor: <strong>53°F</strong>" }, { "value":70, "toolText":"<strong>1 am - 2 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>70°F</strong>{br}Average Outdoor: <strong>52°F</strong>" }, { "value":70, "toolText":"<strong>2 am - 3 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>70°F</strong>{br}Average Outdoor: <strong>52°F</strong>" }, { "value":69, "toolText":"<strong>3 am - 4 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>69°F</strong>{br}Average Outdoor: <strong>50°F</strong>" }, { "value":68, "toolText":"<strong>4 am - 5 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>68°F</strong>{br}Average Outdoor: <strong>49°F</strong>" }, { "value":68, "toolText":"<strong>5 am - 6 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>68°F</strong>{br}Average Outdoor: <strong>49°F</strong>" }, { "value":67, "toolText":"<strong>6 am - 7 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>67°F</strong>{br}Average Outdoor: <strong>48°F</strong>" }, { "value":67, "toolText":"<strong>7 am - 8 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>67°F</strong>{br}Average Outdoor: <strong>50°F</strong>" }, { "value":67, "toolText":"<strong>8 am - 9 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>67°F</strong>{br}Average Outdoor: <strong>53°F</strong>" }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { } ] }, { "seriesname":"Avg. Outdoor Temp.", "showvalues":"0", "color":"A85BAD", "linethickness":"2", "isHTML":"1", "data":[ { "value":53, "toolText":"<strong>12 am - 1 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>71°F</strong>{br}Average Outdoor: <strong>53°F</strong>" }, { "value":52, "toolText":"<strong>1 am - 2 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>70°F</strong>{br}Average Outdoor: <strong>52°F</strong>" }, { "value":52, "toolText":"<strong>2 am - 3 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>70°F</strong>{br}Average Outdoor: <strong>52°F</strong>" }, { "value":50, "toolText":"<strong>3 am - 4 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>69°F</strong>{br}Average Outdoor: <strong>50°F</strong>" }, { "value":49, "toolText":"<strong>4 am - 5 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>68°F</strong>{br}Average Outdoor: <strong>49°F</strong>" }, { "value":49, "toolText":"<strong>5 am - 6 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>68°F</strong>{br}Average Outdoor: <strong>49°F</strong>" }, { "value":48, "toolText":"<strong>6 am - 7 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>67°F</strong>{br}Average Outdoor: <strong>48°F</strong>" }, { "value":50, "toolText":"<strong>7 am - 8 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>67°F</strong>{br}Average Outdoor: <strong>50°F</strong>" }, { "value":53, "toolText":"<strong>8 am - 9 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>67°F</strong>{br}Average Outdoor: <strong>53°F</strong>" } ] } ] } <br class="Apple-interchange-newline"> Hi, We would need the sample code to test from our end. Also, please let us know the testing environment to replicate the issue as we are unable to replicate the issue. Awaiting your response. Share this post Link to post Share on other sites
Guest Bindhu Report post Posted May 3, 2012 you just need the json that we generate? The testing environment is in the javascript error above. IE8 (base version) , windows xp sp1 - we had to install the windows xp mode and virtual machine for this in windows 7. we integrated the fix and the problem goes away in IE8. We are using MSStackedColumn2DLineDY.swf json: { "chart":{ "isHTML":"1", "outCnvBaseFontSize":"9", "formatNumber":"1", "formatNumberScale":"0", "thousandSeparator":",", "showplotborder":"0", "plotBorderThickness":"0", "disable-pyAxisMinValue":"0", "disable-syAxisMinValue":"-10", "disable-syAxisMaxValue":"110", "disable-numDivLines":"10", "plotSpacepercent":"25", "bgAlpha":"0", "showBorder":"0", "canvasBorderAlpha":"0", "subcaption":"", "caption":"", "pyaxisname":"", "syaxisname":"", "decimals":"0", "setadaptivesymin":"-40", "plotGradientColor":"", "xaxisname":"", "palette":"1", "labelstep":"1", "labelDisplay":"wrap", "anchorRadius":"3", "toolTipBorderColor":"F26900", "toolTipBgColor":"fed75d", "legendIconScale":"1.5", "legendNumColumns":"4" }, "categories":[ { "font":"Arial", "fontsize":"12", "fontcolor":"222222", "category":[ { "label":"12{br}AM" }, { "label":"1{br}AM" }, { "label":"2{br}AM" }, { "label":"3{br}AM" }, { "label":"4{br}AM" }, { "label":"5{br}AM" }, { "label":"6{br}AM" }, { "label":"7{br}AM" }, { "label":"8{br}AM" }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null }, { "label":null } ] } ], "styles":{ "definition":[ { "name":"myLegendFont", "type":"font", "size":"11", "color":"CB6241", "bold":"1", "underline":"1", "padding":"40" } ], "application":[ { "toobject":"Legend", "styles":"myLegendFont" } ] }, "dataset":[ { "dataset":[ { "seriesname":"Total Usage", "color":"#91B93E", "showvalues":"0", "data":[ { "value":"0", "toolText":"<strong>12 am - 1 am{br}Wed May. 2, 2012</strong>{br}{br}Family Room: <strong>0 min</strong>{br}Master Bedroom: <strong>0 min</strong>{br}{br}Total: <strong>0 min</strong>" }, { "value":"0", "toolText":"<strong>1 am - 2 am{br}Wed May. 2, 2012</strong>{br}{br}Family Room: <strong>0 min</strong>{br}Master Bedroom: <strong>0 min</strong>{br}{br}Total: <strong>0 min</strong>" }, { "value":"0", "toolText":"<strong>2 am - 3 am{br}Wed May. 2, 2012</strong>{br}{br}Family Room: <strong>0 min</strong>{br}Master Bedroom: <strong>0 min</strong>{br}{br}Total: <strong>0 min</strong>" }, { "value":"0", "toolText":"<strong>3 am - 4 am{br}Wed May. 2, 2012</strong>{br}{br}Family Room: <strong>0 min</strong>{br}Master Bedroom: <strong>0 min</strong>{br}{br}Total: <strong>0 min</strong>" }, { "value":"0", "toolText":"<strong>4 am - 5 am{br}Wed May. 2, 2012</strong>{br}{br}Family Room: <strong>0 min</strong>{br}Master Bedroom: <strong>0 min</strong>{br}{br}Total: <strong>0 min</strong>" }, { "value":"0", "toolText":"<strong>5 am - 6 am{br}Wed May. 2, 2012</strong>{br}{br}Family Room: <strong>0 min</strong>{br}Master Bedroom: <strong>0 min</strong>{br}{br}Total: <strong>0 min</strong>" }, { "value":"0", "toolText":"<strong>6 am - 7 am{br}Wed May. 2, 2012</strong>{br}{br}Family Room: <strong>0 min</strong>{br}Master Bedroom: <strong>0 min</strong>{br}{br}Total: <strong>0 min</strong>" }, { "value":"0", "toolText":"<strong>7 am - 8 am{br}Wed May. 2, 2012</strong>{br}{br}Family Room: <strong>0 min</strong>{br}Master Bedroom: <strong>0 min</strong>{br}{br}Total: <strong>0 min</strong>" }, { "value":"0", "toolText":"<strong>8 am - 9 am{br}Wed May. 2, 2012</strong>{br}{br}Family Room: <strong>0 min</strong>{br}Master Bedroom: <strong>0 min</strong>{br}{br}Total: <strong>0 min</strong>" }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { } ] }, { "seriesname":"? - Low Connectivity", "useRoundEdges":"0", "color":"222222", "alpha":"0", "showvalues":"1", "showPlotBorder":"0", "plotBorderThickness":"5", "plotBorderColor":"ff0000", "plotBorderAlpha":"0", "plotBorderDashed":"1", "plotBorderDashLen":"5", "plotBorderDashGap":"5", "valuePosition":"below", "data":[ { "value":null, "displayValue":null }, { "value":null, "displayValue":null }, { "value":null, "displayValue":null }, { "value":null, "displayValue":null }, { "value":null, "displayValue":null }, { "value":null, "displayValue":null }, { "value":null, "displayValue":null }, { "value":null, "displayValue":null }, { "value":null, "displayValue":null }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { } ] } ] }, { "dataset":[ { "seriesname":"Homes in your area", "color":"dedede", "showvalues":"0", "data":[ { "value":"240", "toolText":"<strong>12 am - 1 am{br}Wed May. 2, 2012</strong>{br}{br}Average system usage of homes in {br}your area: <strong>240 min</strong>" }, { "value":"200", "toolText":"<strong>1 am - 2 am{br}Wed May. 2, 2012</strong>{br}{br}Average system usage of homes in {br}your area: <strong>200 min</strong>" }, { "value":"154", "toolText":"<strong>2 am - 3 am{br}Wed May. 2, 2012</strong>{br}{br}Average system usage of homes in {br}your area: <strong>154 min</strong>" }, { "value":"178", "toolText":"<strong>3 am - 4 am{br}Wed May. 2, 2012</strong>{br}{br}Average system usage of homes in {br}your area: <strong>178 min</strong>" }, { "value":"86", "toolText":"<strong>4 am - 5 am{br}Wed May. 2, 2012</strong>{br}{br}Average system usage of homes in {br}your area: <strong>86 min</strong>" }, { "value":"174", "toolText":"<strong>5 am - 6 am{br}Wed May. 2, 2012</strong>{br}{br}Average system usage of homes in {br}your area: <strong>174 min</strong>" }, { "value":"214", "toolText":"<strong>6 am - 7 am{br}Wed May. 2, 2012</strong>{br}{br}Average system usage of homes in {br}your area: <strong>214 min</strong>" }, { "value":"174", "toolText":"<strong>7 am - 8 am{br}Wed May. 2, 2012</strong>{br}{br}Average system usage of homes in {br}your area: <strong>174 min</strong>" }, { "value":"210", "toolText":"<strong>8 am - 9 am{br}Wed May. 2, 2012</strong>{br}{br}Average system usage of homes in {br}your area: <strong>210 min</strong>" }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { } ] } ] } ], "lineset":[ { "seriesname":"Avg. Indoor Temp.", "showvalues":"0", "color":"5D5D5D", "linethickness":"2", "data":[ { "value":71, "toolText":"<strong>12 am - 1 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>71°F</strong>{br}Average Outdoor: <strong>53°F</strong>" }, { "value":70, "toolText":"<strong>1 am - 2 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>70°F</strong>{br}Average Outdoor: <strong>52°F</strong>" }, { "value":70, "toolText":"<strong>2 am - 3 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>70°F</strong>{br}Average Outdoor: <strong>52°F</strong>" }, { "value":69, "toolText":"<strong>3 am - 4 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>69°F</strong>{br}Average Outdoor: <strong>50°F</strong>" }, { "value":68, "toolText":"<strong>4 am - 5 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>68°F</strong>{br}Average Outdoor: <strong>49°F</strong>" }, { "value":68, "toolText":"<strong>5 am - 6 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>68°F</strong>{br}Average Outdoor: <strong>49°F</strong>" }, { "value":67, "toolText":"<strong>6 am - 7 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>67°F</strong>{br}Average Outdoor: <strong>48°F</strong>" }, { "value":67, "toolText":"<strong>7 am - 8 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>67°F</strong>{br}Average Outdoor: <strong>50°F</strong>" }, { "value":67, "toolText":"<strong>8 am - 9 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>67°F</strong>{br}Average Outdoor: <strong>53°F</strong>" }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { }, { } ] }, { "seriesname":"Avg. Outdoor Temp.", "showvalues":"0", "color":"A85BAD", "linethickness":"2", "isHTML":"1", "data":[ { "value":53, "toolText":"<strong>12 am - 1 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>71°F</strong>{br}Average Outdoor: <strong>53°F</strong>" }, { "value":52, "toolText":"<strong>1 am - 2 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>70°F</strong>{br}Average Outdoor: <strong>52°F</strong>" }, { "value":52, "toolText":"<strong>2 am - 3 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>70°F</strong>{br}Average Outdoor: <strong>52°F</strong>" }, { "value":50, "toolText":"<strong>3 am - 4 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>69°F</strong>{br}Average Outdoor: <strong>50°F</strong>" }, { "value":49, "toolText":"<strong>4 am - 5 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>68°F</strong>{br}Average Outdoor: <strong>49°F</strong>" }, { "value":49, "toolText":"<strong>5 am - 6 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>68°F</strong>{br}Average Outdoor: <strong>49°F</strong>" }, { "value":48, "toolText":"<strong>6 am - 7 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>67°F</strong>{br}Average Outdoor: <strong>48°F</strong>" }, { "value":50, "toolText":"<strong>7 am - 8 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>67°F</strong>{br}Average Outdoor: <strong>50°F</strong>" }, { "value":53, "toolText":"<strong>8 am - 9 am{br}Wed May. 2, 2012</strong>{br}{br}Average Indoor: <strong>67°F</strong>{br}Average Outdoor: <strong>53°F</strong>" } ] } ] } <br class="Apple-interchange-newline"> Hi, I am unable to replicate the issue. Please find attached screen shot of the chart rendered using the sample JSON data. Hope this helps ! Share this post Link to post Share on other sites
Da.UI.Guy Report post Posted May 3, 2012 Odd... I wonder what is causing this then. Would it be possible for you to send us the html file you used to load the json and render the chart? Maybe there's something we're missing or misconfigured? Did you make any changes to the json at all? Thanks attached is the screenshot of the dev console and the error we got. Hi, I am unable to replicate the issue. Please find attached screen shot of the chart rendered using the sample JSON data. Hope this helps ! Share this post Link to post Share on other sites
Guest Bindhu Report post Posted May 3, 2012 Hi, Please find attached a sample demo project that can be used to render the chart. Hope this helps ! Demo.zip Share this post Link to post Share on other sites
Da.UI.Guy Report post Posted May 5, 2012 Can you verify that you ran this in javascript mode? We still see the issue. We get invalid data with your demo files and javascript errors, although, it renders fine in flash mode. >> FusionCharts.setCurrentRenderer('javascript'); Hi, Please find attached a sample demo project that can be used to render the chart. Hope this helps ! Share this post Link to post Share on other sites
Guest Bindhu Report post Posted August 27, 2012 Hi, The issue is with the degree symbol used in the toolText of Lineset element. Please encode it as ° Hope this helps! Share this post Link to post Share on other sites
