kimbitna Report post Posted December 4, 2012 HI. I'd like to know what functions do at 'http://export.highcharts.com/' I am using -- if( chartObject.hasRendered() ) chartObject.exportChart(); -- this sentences. Suddenly, this function doesn't work appropriately, Although i am using approval production. I attached jpg file that is saved wrong. Pleas help me. Share this post Link to post Share on other sites
Sanjukta Report post Posted December 4, 2012 Hi, HI. I'd like to know what functions do at 'http://export.highcharts.com/' I am using -- if( chartObject.hasRendered() ) chartObject.exportChart(); -- this sentences. Suddenly, this function doesn't work appropriately, Although i am using approval production. I attached jpg file that is saved wrong. Pleas help me. Please note that we found that while we are exporting using the Highcharts Batik server, we are facing the issue you have reported. However, if we are installing Batik server on our local system, the charts are exported correctly, as expected. We are looking into this and shall update you. Meanwhile, you can set up the server at your end, with the help of the following link, to perform the export correctly. Ref.- http://docs.fusioncharts.com/charts/contents/?exporting-image/ECPureJS.html#ownserver Hope this helps. Share this post Link to post Share on other sites
kimbitna Report post Posted December 18, 2012 Hi, Please note that we found that while we are exporting using the Highcharts Batik server, we are facing the issue you have reported. However, if we are installing Batik server on our local system, the charts are exported correctly, as expected. We are looking into this and shall update you. Meanwhile, you can set up the server at your end, with the help of the following link, to perform the export correctly. Ref.- http://docs.fusionch....html#ownserver Hope this helps. Thank you for your advice. It still dosen't work? Please let me know. Thanks. Share this post Link to post Share on other sites
Sanjukta Report post Posted December 18, 2012 Hi, Thank you for your advice. It still dosen't work? Please let me know. Thanks. Could you please send us the details and relevant screenshots of the error after setting up the Batik Library files on your own server? Awaiting your reply. Share this post Link to post Share on other sites
