AndyBradley Report post Posted January 13, 2013 There have been some references to a new version of Collabion charts (v1.1). We are under maintenance and have not received any notice about the upgraded version or instructions on how to upgrade. Can you confirm the upgrade and how do we download and apply this update? I am hopeful that it will solve a few of the nagging issues with have with Collabion charts. Thank you, Andrew Bradley Share this post Link to post Share on other sites
Rahul Kumar Report post Posted January 21, 2013 Hi Andrew, You can download the latest version from Collabion web site: http://www.collabion.com/ And to upgrade, just run the Setup.exe and choose "Upgrade" when Setup wizard asked for it. I hope this helps. Share this post Link to post Share on other sites
AndyBradley Report post Posted January 21, 2013 All I see on the website is the registration for the trial edition. Do I register again and download the trial? If so, will my license stay and not be changed to the trial edition - we have had issues in the past with the conversion to the licensed edition and I need to be sure that I do this correctly. Thank You, Andy Hi Andrew, You can download the latest version from Collabion web site: http://www.collabion.com/ And to upgrade, just run the Setup.exe and choose "Upgrade" when Setup wizard asked for it. I hope this helps. Share this post Link to post Share on other sites
Rahul Kumar Report post Posted January 28, 2013 Hi Andy, Could you please send a mail to our support ([email protected]) so that we can directly reply to your email id with the link to download the licensed version of the product? it would be great if you mention your order id number in your mail. Share this post Link to post Share on other sites
arronrobles Report post Posted January 29, 2013 Hello, Are their release notes to the version change? Arron Share this post Link to post Share on other sites
Swarnam Report post Posted January 30, 2013 Hi Arron, Please refer to the following link to read more about "Version History": http://www.collabion.com/products/ccsp/collabion-version-history.html Share this post Link to post Share on other sites
vman92 Report post Posted October 9, 2014 Is there a roll-back process if there are issues after the upgrade? I can't find any documentation or recommendations on this. Does the upgrade only change the app and not the content database? Share this post Link to post Share on other sites
Rahul Kumar Report post Posted October 10, 2014 Hi Jeff, We have replied your query through the support ticket. Share this post Link to post Share on other sites
