Stacked Column 2D Not Starting On Zero

[maveryck21]

Hey,

 

Why am I getting this chart from the following data?

 

The chart should start on zero but it starts on 400.

 

{
 "chart":{
   //Functional Attributes
   "adjustDiv": "0",
   "showValues": "0",
   "showYAxisValues": "1",
   "yAxisMinValue": 0,
   "yAxisMaxValue": 1,
   "showLabels": "1",

   //Chart Cosmetics
   "bgAlpha": 0,
   "canvasBgAlpha": 0,
   "showBorder": "0",
   "canvasBorderThickness": 0,

   //Data Plot Cosmetics
   "showPlotBorder": "1",
   "plotBorderColor": "FFFFFF",
   "plotBorderThickness": 1,
   "plotFillRatio": 100,

   //Chart Padding & Margins
   "valuePadding": 0,

   //Divisional Lines & Grids
   "showAlternateHGridColor": 0,
   "numDivLines": 3,
   "zeroPlaneThickness": 1,
   "divLineThickness": 1,
   "divLineAlpha": 20,
   "zeroPlaneAlpha": 20,

   //Legend
   "showLegend": "0",
 },
 "categories":[{
     "category":[
       {
         "label":"06/12"
       },
       {
         "label":"07/12"
       },
       {
         "label":"08/12"
       },
       {
         "label":"09/12"
       },
       {
         "label":"10/12"
       }
     ]
   }
 ],
 "dataset":[{
     "seriesname":"Green Series",
     "ratio": "100",
     "color": "64bb48", //green
     "data":[
       {
         "value":"500"
       },
       {
         "value":"390"
       },
       {
         "value":"365"
       },
       {
         "value":"460"
       },
       {
         "value":"220"
       },
     ]
   },
   {
     "seriesname":"Red Series",
     "ratio": "100",
     "color": "e64e4d", //red
     "data":[
       {
         "value":"110"
       },
       {
           "value":"110"
       },
       {
         "value":"100"
       },
       {
           "value":"110"
       },
       {
           "value":"110"
       }
     ]
   },
   {
     "seriesname":"Gray Series",
     "ratio": "100",
     "color": "E6E6E6",
     "data":[
       {
           "value":"110"
       },
       {
         "value":"200"
       },
       {
           "value":"110"
       },
       {
           "value":"110"
       },
       {
         "value":"50"
       }
     ]
   }
 ]
}

[Haritha]

Hi,

 

A warm welcome to FusionCharts Forum.

 

We have tried creating the Stacked Column 2D chart using the JSON data provided by you and it seems to be giving the expected output here.

 

Please find the attached screenshot of the same.

 

Could you please check again if the values provided are the same that you sent us??

 

Awaiting response.

[maveryck21]

Hey,

 

Thanks for the reply.

 

Yes It is exactly the same data.

 

Even if I use the sample data you give on the docs my charts appear different from your examples. Always with this problem on the Y-Axis.

 

Any thoughts?

 

I'm using the latest version of FusionCharts.

 

Thanks

Hi,

 

A warm welcome to FusionCharts Forum.

 

We have tried creating the Stacked Column 2D chart using the JSON data provided by you and it seems to be giving the expected output here.

 

Please find the attached screenshot of the same.

 

Could you please check again if the values provided are the same that you sent us??

 

Awaiting response.

[maveryck21]

Hey,

 

Thanks for your reply.

 

I'm using exactly the same data. Even if I try to recreate the charts using your sample data from the docs, my charts always appear with this problem on the Y-Axis.

 

I'm using the latest version of FusionCharts.

 

Any thoughts?

 

Thanks.

Hi,

 

A warm welcome to FusionCharts Forum.

 

We have tried creating the Stacked Column 2D chart using the JSON data provided by you and it seems to be giving the expected output here.

 

Please find the attached screenshot of the same.

 

Could you please check again if the values provided are the same that you sent us??

 

Awaiting response.

[Haritha]

Hi,

 

We tried replicating the issue using FusionCharts V3.3.0 and it works fine here.

 

Could you please let us know the environment that you are using?

 

Awaiting your response.

[maveryck21]

Hey,

 

I've replaced my FusionCharts files and now is working properly. Strange nevertheless because I didn't change anything on the files.

 

Thanks anyway.

Hi,

 

We tried replicating the issue using FusionCharts V3.3.0 and it works fine here.

 

Could you please let us know the environment that you are using?

 

Awaiting your response.

[Haritha]

Hi,

 

Glad to know that your issue has been resolved.