Doughnut3D Invalid Xml Error

[OZ BAR]

Hi,

 

I set the data of the chart Doughnut3D by setJSONData

the JSON data is 

{"chart":{"caption":"Aged Payables","decimals":"2","numberScaleValue":"1000","numberScaleUnit":"K","pieRadius":"170","plotGradientColor":"","placeValuesInside":"1","showValues":"1","showPercentageValues":"1","showLabels":"1","isSmartLineSlanted":"0"},"data":[{"label":"0 - 30 ","value":880691.40533252},{"label":"31 - 60 ","value":45047.696433047},{"label":"61 - 90 ","value":347023.7244094},{"label":"0ver 91 days","value":1423969.7591427}]}

 

in one from 20 i get the error for invalid XML, i dont understand it, same data but different result

 

Do you have any idea why it is?

 

Thanks

Oz

[Haritha]

Hi,

 

The JSON data that you have sent works fine at our end using the latest version v3.3.1 SR1. Please find the attached screenshot of the same. 

 

Could you please let us know the FusionCharts version that you are using?

 

Awaiting your response.

[OZ BAR]

My JS version is

fusioncharts/3.2.3-release.4749

 

I think i download it 1 year ago 

[OZ BAR]

I update the JS, php, and the charts from  your update center no i have version fusioncharts/3.3.1-sr1.19666

but i still have this error once in awhile

 

As you can see in my attachment i have 2 charts in the same page but the bottom chart is not shown 

the debug details are:

 

 

Info: Chart loaded and initialized.

Initial Width: 500

Initial Height: 250

Scale Mode: noScale

Debug Mode: Yes

Application Message Language: EN

Chart Type: 3D Doughnut Chart

Version: 3.3.1 (XT) 

Chart Objects: 

BACKGROUND

CANVAS

CAPTION

SUBCAPTION

DATALABELS

DATAPLOT

TOOLTIP

LEGEND

 

INFO: Chart registered with external script. DOM Id of chart is AP_CHART

INFO: setDataXML method invoked from external script.

INFO: XML Data provided using dataXML method.

XML Data: <chart caption="Aged Payables" decimals="2" numberscalevalue="1000" numberscaleunit="K" pieradius="150" plotgradientcolor="" placevaluesinside="1" showvalues="1" showpercentagevalues="1" showlabels="1" issmartlineslanted="0"><set label="0 - 30 " value="879767.62218713" /><set label="31 - 60 " value="45105.291839292" /><set label="61 - 90 " value="329612.77241036" /><set label="0ver 91 days" value="1441644.7289151" /></chart>

INFO: setDataXML method invoked from external script.

INFO: XML Data provided using dataXML method.

ERROR: Invalid XML encountered. An end-tag is encountered without a matching start-tag. Click the above "dataURL Invoked" link to see the XML in browser Or check the XML data provided.

 

 

 

Edited May 2, 2013 by OZ BAR

[Sanjukta]

 

I update the JS, php, and the charts from  your update center no i have version fusioncharts/3.3.1-sr1.19666

but i still have this error once in awhile

 

As you can see in my attachment i have 2 charts in the same page but the bottom chart is not shown 

the debug details are:

 

 

Info: Chart loaded and initialized.

Initial Width: 500

Initial Height: 250

Scale Mode: noScale

Debug Mode: Yes

Application Message Language: EN

Chart Type: 3D Doughnut Chart

Version: 3.3.1 (XT) 

Chart Objects: 

BACKGROUND

CANVAS

CAPTION

SUBCAPTION

DATALABELS

DATAPLOT

TOOLTIP

LEGEND

 

INFO: Chart registered with external script. DOM Id of chart is AP_CHART

INFO: setDataXML method invoked from external script.

INFO: XML Data provided using dataXML method.

XML Data: <chart caption="Aged Payables" decimals="2" numberscalevalue="1000" numberscaleunit="K" pieradius="150" plotgradientcolor="" placevaluesinside="1" showvalues="1" showpercentagevalues="1" showlabels="1" issmartlineslanted="0"><set label="0 - 30 " value="879767.62218713" /><set label="31 - 60 " value="45105.291839292" /><set label="61 - 90 " value="329612.77241036" /><set label="0ver 91 days" value="1441644.7289151" /></chart>

INFO: setDataXML method invoked from external script.

INFO: XML Data provided using dataXML method.

ERROR: Invalid XML encountered. An end-tag is encountered without a matching start-tag. Click the above "dataURL Invoked" link to see the XML in browser Or check the XML data provided.

Hi,

 

We are unable to replicate the issue with XML you have provided. The Doughnut 3D chart is displayed perfectly as expected.

 

However, we would suggest you to click on the "dataURL Invoked" link on the Debug Mode box, as mentioned, in order to view the exact issue when this error is occurring.

 

Hope this helps.