issue in Ie10- Download Black and white image

[Guna Sekhar]

Hi,

 

we are using licence  fusion version of :  @version fusioncharts/3.2.3-sr1.5347

 

In IE 10 while downloading i am getting as Black and white image.

 

needed quick help please.attached as sample downloaded image.

 

Thanks

Guna

 

[Guna Sekhar]

even i was tried with version :  @version fusioncharts/3.3.1-sr3.21100

 

same issue again and we are rendering js version and download handler  FCExporter.jsp .

 

 

 

Thanks

Guna

[Haritha]

Hi,

 

Could you please let us know if you are rendering the chart using "fc:render" method or using "FusionCharts()" method of JavaScript?

 

Also, please let us know if you are exporting using "export.api3" or using your own server to export charts.

 

We tried to export a JavaScript variant of Column 2D chart using "export.api3" on IE 10 and it seems to be exported as expected. 

 

Awaiting your response.

[Guna Sekhar]

HI,

 

 

My code as attached. quick reply is helpful to us.and we are using FCExporter.jsp as handler.

Awaiting your response.

 

 

Thanks

 

export issue.html

[Haritha]

Hi,

 

Could you please send us your "FCExporter.jsp" that you are using?

[Guna Sekhar]

Hi,

 

 

Below is the code for FCExporter.jsp .we are expecting quick reply Please .

 

 

 

 

Thanks

Guna

 

 

 

<%/**

*

* FusionCharts Exporter is a jsp that handles

* FusionCharts (since v3.1) Server Side Export feature.

* This in conjuncture with other resource jsps and classes would 

* process FusionCharts Export Data POSTED to it from FusionCharts 

* and convert the data to image or PDF and subsequently save to the 

* server or response back as http response to client side as download.

*

* This jsp might be called as the FusionCharts Exporter - main module 

*

*    @author InfoSoft Global (P) Ltd.

*    @description FusionCharts Exporter (Server-Side - JSP)

*    @version 1.0 [ 18 February 2009 ]

*  

*/

/**

*  ChangeLog / Version History:

*  ----------------------------

*

*   1.0 [ 18 February 2009 ] 

*       - Integrated with new Export feature of FusionCharts 3.1

*       - can save to server side directory

*       - can provide download or open in browser window/frame other than _self

*       - can report back to chart

*       - can save as PDF/JPG/PNG/GIF

*

*/

/**

* Copyright © 2009 Infosoft Global Private Limited

*

*/

/**

*  GENERAL NOTES

*  -------------

*

*  Chart would POST export data (which consists of encoded image data stream,  

*  width, height, background color and various other export parameters like 

*  exportFormat, exportFileName, exportAction, exportTargetWindow) to this script. 

*  

*  The script would process this data using appropriate resource files build 

*  export binary (PDF/image) 

*

*  It either saves the binary as file to a server side directory or push it as

*  Download or open in a new browser window/frame.

*

*

*  ISSUES

*  ------

*   Q> What if someone wishes to open in the same page where the chart existed as postback

*      replacing the old page?

* 

*   A> Not directly supported using any chart attribute or parameter but can do by

*      removing/commenting the line containing request.setHeader("content-disposition ...'

*     

*/ 

 

/**

 *   @requires FCExporter_{format}.jsp  as export resouce for the specific format 

 *      e.g. FCExporter_PDF.jsp (containing PDF Releated Export resource functionality)

 *      FCExporter_IMG.jsp (containing JPEG/PNG/GIF Releated Export resource functionality)

 *

 *   Details

 *   -------

 *   Based on the format, the request would be forwarded to appropriate resource jsp

 *

 *   FusionChartsExportHelper contains the following, which will be used by these resources.

 * @see com.fusioncharts.exporter.FusionChartsExportHelper

 *

 *   a) a HashMap - MIMETYPES contains key as a format name specified in the 

 *   handlerAssociationsMap. The associated value

 *   would be the mimetype for the specified format.

 *   

 *   e.g. "jpg=image/jpeg,jpeg=image/jpeg,png=image/png,gif=image/gif"

 *

 *

 * a HashMap - EXTENSIONS that contains key value pair. Each key would again be the 

 *   format name and the extension would be the file extension.

 *   

 *   e.g. "jpg=jpg,jpeg=jpg,png=png,gif=gif" 

 *

 *

 *      c) a HashMap -handlerAssociationsMap Contains key as format name and value as associated Handler suffix.

 *

 *         e.g. "JPG=IMG,PDF=PDF, GIF=IMG"

 *

 * d) FusionChartsExportHelper also contains constants whose values can be modified from fusioncharts_export.properties file

 *         which should be present in the classpath if you want to modify the default values.

 *

 */

 

%>

<%@page import="java.util.HashMap" %>

<%@page import="java.util.Iterator" %>

<%@page import="java.io.File" %>

<%@page import="java.util.StringTokenizer" %>

 

<%@page import="com.fusioncharts.exporter.FusionChartsExportHelper" %>

<%@page import="com.fusioncharts.exporter.beans.ExportBean" %>

<%@page import="com.fusioncharts.exporter.ErrorHandler" %>

 

<%

/*

FCExporter.jsp has logic to validate the parameters, putting default values for missing parameters and 

then forwarding the request to appropriate jsp based on the requested export format.

*/

StringBuffer err_warn_Codes = new StringBuffer();

String WEB_ROOT_PATH = application.getRealPath("/");

String pathSeparator = File.separator; // will return either "\" or "/", depends on OS

String validation_def_filepath = WEB_ROOT_PATH+pathSeparator+FusionChartsExportHelper.RESOURCEPATH+"validation_def.jsp";

String relativePathToValidationDef = FusionChartsExportHelper.RESOURCEPATH+"validation_def.jsp";

 

 

/* ToDo - Not complete */

File f = new File(validation_def_filepath);

if(f.exists()) {

// include this file

%>

<jsp:include page="<%=relativePathToValidationDef%>"/>

<%}

 

 

ExportBean localExportBean=FusionChartsExportHelper.parseExportRequestStream(request);

 

String exportFormat = (String)localExportBean.getExportParameterValue("exportformat");

String exporterFilePath = FusionChartsExportHelper.getExporterFilePath(exportFormat);

String exportTargetWindow = (String)localExportBean.getExportParameterValue("exporttargetwindow");

 

if (localExportBean.getMetadata().getWidth() == -1 || localExportBean.getMetadata().getHeight() == -1 || 

localExportBean.getMetadata().getWidth() == 0 || localExportBean.getMetadata().getHeight() == 0 ) {

 

//If Width/Height parameter is not sent, the ChartMetadata will have width/height as -1

//Raise Error E101 - Width/Height not found

err_warn_Codes.append("E101,");

}

 

if (localExportBean.getMetadata().getBgColor() == null) {

 

//Background color not available

err_warn_Codes.append("W513,");

}

 

if (localExportBean.getStream() == null  ) {

 

//If image data not available

//Raise Error E100

err_warn_Codes.append("E100,");

}

 

String exportAction = (String)localExportBean.getExportParameterValue("exportaction");

boolean isHTML = false;

if(exportAction.equals("download"))

isHTML=true;

 

if(!exportAction.equals("download")) {

String fileNameWithoutExt = (String)localExportBean.getExportParameterValue("exportfilename");

String extension = FusionChartsExportHelper.getExtensionFor(exportFormat.toLowerCase());;

String fileName = fileNameWithoutExt+"."+ extension;

err_warn_Codes.append(ErrorHandler.checkServerSaveStatus(WEB_ROOT_PATH,fileName));

 

}

 

 

if(err_warn_Codes.indexOf("E") != -1) {

String meta_values= localExportBean.getMetadataAsQueryString(null,true,isHTML);

%>

<jsp:forward page="FCExporterError.jsp" >

<jsp:param name="errorMessage" value="<%=err_warn_Codes.toString()%>" />

<jsp:param name="otherMessages" value="<%=meta_values%>" />

<jsp:param name="exportTargetWindow" value="<%=exportTargetWindow%>" />

<jsp:param name="isHTML" value="<%=isHTML%>" />

</jsp:forward>

<%

return;

}

//Now include the jsp for this file format

//Check if this file exists before including

%>

 

<jsp:useBean id="exportBean" scope="request" class="com.fusioncharts.exporter.beans.ExportBean">

<jsp:setProperty name="exportBean" property="metadata" value="<%=localExportBean.getMetadata()%>"/> 

<jsp:setProperty name="exportBean" property="stream" value="<%=localExportBean.getStream()%>"/>

<jsp:setProperty name="exportBean" property="exportParameters" value="<%=localExportBean.getExportParameters()%>"/>

</jsp:useBean>

<% File exporter = new File(WEB_ROOT_PATH+pathSeparator+exporterFilePath);

 

if(exporter.exists()){%>

<jsp:forward page="<%=exporterFilePath%>" />

<% }else {/* exception*/}%>

[Guna Sekhar]

waiting for reply.!!!!

 

 

Thanks

[Haritha]

Hi,

 

We have created a new ticket with ID :217205 in our support portal to address this problem.  Please reply with the requested sample.