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RThompson

Export block not rendering properly in Chrome

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Looking for some help please.  We have the batch export rendering properly in our web pages and is clearly visible when using IE or FireFox as seen in the top image.  However when the charts and export handler is rendered in Chrome there are parts of the export block that are not visible as seen in the bottom image.  Any suggestions - our company pushes Chrome use deeply therefore I need to find a solution. 

 

 

 

 

post-28445-0-83219400-1403885562_thumb.png

post-28445-0-20849900-1403885585_thumb.png

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Guest Sashibhusan

Hi,

 

Could you please clarify once, whether you are putting the Batch export block inside in any customized container?

 

Since the issue is related to Batch export, we assume the chart rendering mode is Flash in your application. Please note that FusionCharts Suite XT v3.4 onwards, supporting only JavaScript variant of charts.

 

So, it would be better, if you could provide a scaled down sample of your implementation, so that we can verify the issue from our end and assist you in a better way.

 

If you are willing, you can sent the required details of the issue to <[email protected]> and one of the support member will address the issue.

 

Hope this helps!

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