Data Plot not showing in DWCS6, Chrome or IE11

[HaighMob]

I am having an issue with the Data plot not showing in DW CS6 live view. It only shows in Firefox also when previewed. Chrome says "no Data to display" and IE does not load and freezes on 'loading data pls wait'. See file attached. This is since upgrading to XT.

Using Win 7 pro.  Java up to date: Version 8.0.31.

[Sanjukta]

I am having an issue with the Data plot not showing in DW CS6 live view. It only shows in Firefox also when previewed. Chrome says "no Data to display" and IE does not load and freezes on 'loading data pls wait'. See file attached. This is since upgrading to XT.

Using Win 7 pro.  Java up to date: Version 8.0.31.

Hi,

 

Could you please confirm if you were using FusionCharts for Dreamweaver?

 

In case yes, we would request you to contact the ExtendStudip support as we do not support this product from our end.

ref.- http://www.extendstudio.com/support/topic/24

 

Hope this helps.

[HaighMob]

No Just Dreamweaver to build the files

[Sanjukta]

No Just Dreamweaver to build the files

Hi,

 

Please note that if your chart shows a "No data to display" message, it could be either of the following scenarios:

• Your XML data doesn't contain any data that could be plotted by FusionCharts XT. In this case, your XML just contains the <chart> or <dataset> tags without any data between them.
• You might be using a single-series chart and providing data in multi-series format or vice-versa. In this case too, you'll get a "No data to display" message.
• In some Dual Y Combination charts, you need to provide at least one dataset for both the axis. Otherwise, you'll get a "No data to display" message.

Hope this helps.

[HaighMob]

None of the above is the case. See attached screen shot Chrome and FF alongside each other same file. See also DWCS6 live view  image attached.

[Sanjukta]

None of the above is the case. See attached screen shot Chrome and FF alongside each other same file. See also DWCS6 live view  image attached.

Hi,

 

Could you please confirm the FusionCharts version you are using? The blank dataplots was an issue with one of our previous versions and this does not persist any further in the latest JavaScript version.

 

For the "No data to Display" error message, it seems that you are using Data URL method (provide data to chart from files or streams) to provide chart data. Many browsers, like Google Chrome, restrict JavaScript from accessing local file system owing to security reasons. The JavaScript charts, when running locally, will not be able to access data provided as a URL.

 

If you run the files from a server, it will run absolutely fine, as the data is then read and streamed by the server, without the need for JavaScript to directly access local file system. When running locally, however, if you provide the data as string (using the Data String method), it works fine.

 

Hope this helps.