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Server side image generation issue in Windows Server 2012 R2

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Hi, 
 
We are generating the chart images on server side using the following java code: 
 
ServerSideImageHandler ssh = new ServerSideImageHandler(<chartpath>, <imgWidth>, <imgHeight>, <dataXMLS>, "", <chartFileName>);

ssh.BeginCapture();

While creating the ServerSideImageHandler  object, It is throwing following exception:

Caused by: java.lang.UnsatisfiedLinkError: fusioncharts.ServerSideImageHandler.__ctorServerSideImageHandler0(Lnet/sf/jni4net/inj/IClrProxy;Ljava/lang/String;IILjava/lang/String;Ljava/lang/String;Ljava/lang/String;)V
	at fusioncharts.ServerSideImageHandler.__ctorServerSideImageHandler0(Native Method) ~[FusionChartsImageSaver.j4n.jar:na]
	at fusioncharts.ServerSideImageHandler.<init>(ServerSideImageHandler.java:25) ~[FusionChartsImageSaver.j4n.jar:na]
	at com.product.analytics.charts.FusionFreeChartImageGenerator.generateChartImage(FusionFreeChartImageGenerator.java:100) ~[product-all.jar:na]
	at com.product.analytics.report.actions.ReportSummaryAction.executeTask(ReportSummaryAction.java:136) ~[product-all.jar:na]
	at com.product.analytics.report.actions.ReportCommonAction.execute(ReportCommonAction.java:67) ~[product-all.jar:na]

The error is at line 100, which contains code to create ServerSideImageHandler object (given in above code section).

 
All the required dll's and jars are present in project classpath
AxShockwaveFlashObjects.dll , FusionCharts.j4n.dll, FusionChartsImageSaver.dll, jni4net.n.w32-0.7.1.0.dll, jni4net.n.w64-0.7.1.0.dll, jni4net.n-0.7.1.0.dll, ShockwaveFlashObjects.dll.
 
This is working perfectly fine other version of windows except Windows Server 2012 R2.
Fusion chart Version: 3.2.1.
 
Can anyone help/suggest way to get out of this asap OR Is it a fusion chart issue!!
Any help is highly appreciated. 
 
Thanx in advance.

 

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Hi,

 

Welcome to FusionCharts Forum!!!

 

It seems that you are using older version of FusionCharts.

 

Please note we have stopped supporting the older version of FusionCharts having flash component. 

 

We would suggest you to please upgrade to the latest release and then test the issue and share your feedback.

 

Refer this link for help: http://www.fusioncharts.com/dev/usage-guide/setup/upgrading-from-previous-versions.html

 

Also, check our extensions: http://www.fusioncharts.com/dev/extentions-index.html

 

Hope this helps.

Edited by Vishalika

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