Syed Report post Posted October 5, 2020 Need help resolving this error happening in our environment. Fusion chart error happens when user randomly clicks in the chart area before or during the rendering of the chart. This error even occurred on your own examples on your website. When error occurs too many times the console gets filled up and chart performance decreases. fusioncharts.js:13 Uncaught TypeError: Cannot read property 'paper' of undefined at e.t.getFromEnv (fusioncharts.js:13) at Function.a.winMouseHover (fusioncharts.js:28) at SVGSVGElement.I (fusioncharts.js:28) at SVGSVGElement.<anonymous> (fusioncharts.js:13) Share this post Link to post Share on other sites
Ayan Bhadury Report post Posted October 5, 2020 Hi, Could you share a recorded video session of the above URL with the developer console open where the error is logged? Share this post Link to post Share on other sites
Syed Report post Posted October 5, 2020 please check this video. Share this post Link to post Share on other sites
Ayan Bhadury Report post Posted October 5, 2020 Hi, If you have a FusionCharts license please drop a mail to [email protected] with the error reference & license details. Meanwhile for a quick fix please check with 3.15.1 Share this post Link to post Share on other sites
MOHAMMAD KHANAFI Report post Posted December 26, 2020 (edited) is there any update about this error? Confirmed I still got this error with Fushionchart version 3.15.3 on reactjs Edited December 26, 2020 by MOHAMMAD KHANAFI add version ^3.15.3 on reactjs Share this post Link to post Share on other sites
Ayan Bhadury Report post Posted December 29, 2020 On 12/26/2020 at 9:11 AM, MOHAMMAD KHANAFI said: is there any update about this error? Confirmed I still got this error with Fushionchart version 3.15.3 on reactjs @MOHAMMAD KHANAFI Please drop a mail to [email protected], describing the problem for which you are getting this error. Share this post Link to post Share on other sites
