Syed Report post Posted October 5 Need help resolving this error happening in our environment. Fusion chart error happens when user randomly clicks in the chart area before or during the rendering of the chart. This error even occurred on your own examples on your website. When error occurs too many times the console gets filled up and chart performance decreases. fusioncharts.js:13 Uncaught TypeError: Cannot read property 'paper' of undefined at e.t.getFromEnv (fusioncharts.js:13) at Function.a.winMouseHover (fusioncharts.js:28) at SVGSVGElement.I (fusioncharts.js:28) at SVGSVGElement.<anonymous> (fusioncharts.js:13) Share this post Link to post Share on other sites
Ayan Bhadury Report post Posted October 5 Hi, Could you share a recorded video session of the above URL with the developer console open where the error is logged? Share this post Link to post Share on other sites
Syed Report post Posted October 5 please check this video. Share this post Link to post Share on other sites
Ayan Bhadury Report post Posted October 5 Hi, If you have a FusionCharts license please drop a mail to [email protected] with the error reference & license details. Meanwhile for a quick fix please check with 3.15.1 Share this post Link to post Share on other sites
