Ayan Bhadury

@ewang24which version of prototype js you are using?

@IssioDevThe visualization is the same for other versions as well, if you want to turn off the border please set showPlotBorder as 0

@anderson.cruz.diniz Please help me with your license details so that we could verify them at our end.

@plusnia Let me forward you the mail.

@plusnia I checked the link at my end, it's generating the ticket at my end, I can see that ticket id - 535001 for you is created.

@plusniaCould you please share us the page or the URL where you are getting signed out. For technical problems please use version 3.16.0, 3.17.0 has some problems with resizing the issue is fixed internally will be released in version 3.18

@srinivas.kothathe observation is already shared with you over the support ticket.

Which version of fusioncharts are you using? @srinivas.kotha

Release Notes - https://www.fusioncharts.com/dev/exporting-charts/using-fusionexport/fusionexport-release-notes# License Activation - https://www.fusioncharts.com/dev/exporting-charts/using-fusionexport/fusionexport-license-activation

Changelog - https://www.fusioncharts.com/dev/upgrading/change-log New Features - https://www.fusioncharts.com/dev/upgrading/whats-new Changed Behavior - https://www.fusioncharts.com/dev/upgrading/changed-behavior Version History - https://www.fusioncharts.com/dev/upgrading/version-history/version-3-16-X

@hgyDrop a mail to [email protected] & [email protected], you can give the forum link as the reference.

Good to know that the problem is solved.

Hi, We have responded your query over [email protected]

The entity depends on the x & y values you can drag the position the values will be updated accordingly.

@hgy Yes there is a bug logged for version 3.17, for immediate fix please use version 3.16 The issue will be fixed in version 3.18