Ayan Bhadury

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Everything posted by Ayan Bhadury

  1. Please drop a mail to [email protected] with your license details.
  2. Cannot read property 'paper' of undefined

    Hope you are keeping well! Thank you for your continued patience. For the issue reported, could you please upgrade your current version to the latest, i.e, FusionCharts Suite XT v3.18.0? To avail of the licensed release, you would need to re-download the entire package from the My Orders section of FusionCharts Product Update Center. PUC URL: https://puc.fusioncharts.com/ To download the Evaluation version of FusionCharts Suite XT v3.18.0, please visit the link: https://www.fusioncharts.com/download/fusioncharts-suite
  3. Hope you are keeping well! Thank you for your continued patience. For the issue reported, could you please upgrade your current version to the latest, i.e, FusionCharts Suite XT v3.18.0? To avail of the licensed release, you would need to re-download the entire package from the My Orders section of FusionCharts Product Update Center. PUC URL: https://puc.fusioncharts.com/ To download the Evaluation version of FusionCharts Suite XT v3.18.0, please visit the link: https://www.fusioncharts.com/download/fusioncharts-suite
  4. Hope you are keeping well! Thank you for your continued patience. For the issue reported, could you please upgrade your current version to the latest, i.e, FusionCharts Suite XT v3.18.0? To avail of the licensed release, you would need to re-download the entire package from the My Orders section of FusionCharts Product Update Center. PUC URL: https://puc.fusioncharts.com/ To download the Evaluation version of FusionCharts Suite XT v3.18.0, please visit the link: https://www.fusioncharts.com/download/fusioncharts-suite
  5. Fusion theme is not working

    @ewang24which version of prototype js you are using?
  6. bar2d / column2d border inconsistenies

    @IssioDevThe visualization is the same for other versions as well, if you want to turn off the border please set showPlotBorder as 0
  7. Tooltips just in some dataplots

    @anderson.cruz.diniz Please help me with your license details so that we could verify them at our end.
  8. @plusnia Let me forward you the mail.
  9. @plusnia I checked the link at my end, it's generating the ticket at my end, I can see that ticket id - 535001 for you is created.
  10. @plusniaCould you please share us the page or the URL where you are getting signed out. For technical problems please use version 3.16.0, 3.17.0 has some problems with resizing the issue is fixed internally will be released in version 3.18
  11. Chart To PDF Export Handler

    @srinivas.kothathe observation is already shared with you over the support ticket.
  12. Chart To PDF Export Handler

    Which version of fusioncharts are you using? @srinivas.kotha
  13. Release Notes - https://www.fusioncharts.com/dev/exporting-charts/using-fusionexport/fusionexport-release-notes# License Activation - https://www.fusioncharts.com/dev/exporting-charts/using-fusionexport/fusionexport-license-activation
  14. Changelog - https://www.fusioncharts.com/dev/upgrading/change-log New Features - https://www.fusioncharts.com/dev/upgrading/whats-new Changed Behavior - https://www.fusioncharts.com/dev/upgrading/changed-behavior Version History - https://www.fusioncharts.com/dev/upgrading/version-history/version-3-16-X
  15. width percentage not working

    @hgyDrop a mail to [email protected] & [email protected], you can give the forum link as the reference.
  16. Good to know that the problem is solved.
  17. Issues with plotHighlightEffect and valueBgColor

    Hi, We have responded your query over [email protected]
  18. Automatic Positioning of Drag Node Charts

    The entity depends on the x & y values you can drag the position the values will be updated accordingly.
  19. width percentage not working

    @hgy Yes there is a bug logged for version 3.17, for immediate fix please use version 3.16 The issue will be fixed in version 3.18
  20. width percentage not working

    @hgy Which chart type are you using?
  21. How to apply scroll to annotations objects

    Hi As of now, it is not possible to move the annotations as well once you scroll the chart.
  22. Chart To PDF Export Handler

    @srinivas.kotha Please share your license details so that we could verify them at our end.
  23. Multiple charts in vue.js issue

    @RonV please share the import statements also assuming that you are importing FusionCharts files locally at the component level, I would request you to apply at the global level. https://github.com/fusioncharts/vue-fusioncharts#usage
  24. FusionTime- How do I handle 24 hour charts?

    Hi, Please share your license details so that we could verify them at our end.