Giulio Report post Posted April 7, 2009 Hi, We have an ongoing issue with Fusion Charts V3.1 which we have been trying to resolve by changing the layout and html and having tried countless things we still can get it to work correctly. The issue is that it randomly displays garbage instead of a chart. Attached are 2 screen shots of this: correct.jpg - what we expect garbage.jpg - what we sometimes get This is very frustrating as it keeps happening about one in 5 times and is easily reproducable. We just hit refresh a few times on this (or another page where it happens) and about one in five times we get garbage. We've tried: - Wrapping the chart in table - Delaying the rendering till after document ready - Delaying the rendering for 1 second after page load and rendering one chart then the other - Using divs+CSS instead of tables - Give the chart area a fixed screen space by wrapping in a div with fixed width and height All of the above have slightly reduced the occurrence of this but not removed it. Please can someone help fix this. Giulio Share this post Link to post Share on other sites
Dhruva Report post Posted April 7, 2009 Hello, Could you please try enabling the debug window, and check the chart version from there once more? Share this post Link to post Share on other sites
Giulio Report post Posted April 8, 2009 Hi, How do I enable the debug window? Giulio Share this post Link to post Share on other sites
smerchek Report post Posted April 8, 2009 Check out the documentation here: http://www.fusioncharts.com/docs/Contents/Debug/Window.html Share this post Link to post Share on other sites
Dhruva Report post Posted April 8, 2009 Hello, Please go through the documentation at the following link, it has detailed information about the debug window. http://www.fusioncharts.com/docs/Contents/Debug/window.html Share this post Link to post Share on other sites
Dhruva Report post Posted April 8, 2009 @smerchek: We replied to this thread at the same time! What are the odds of that?! Share this post Link to post Share on other sites
coolkaveesh Report post Posted April 17, 2009 I have tried enabling the debug mode using the javascript. Setting the 3rd parameter when initialising the fusionchart object to 1. But still no debug window appears Is there anything else i should do to enable the debug window? Share this post Link to post Share on other sites
Dhruva Report post Posted April 18, 2009 Hello, Could you please upgrade to v3.1.1 from http://www.fusioncharts.com/PUC and try again? It is a free upgrade. The newer version of the FusionCharts.js file should resolve the issue. Share this post Link to post Share on other sites
